Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,964 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,964 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous lamp. Quality marble. Beautiful item. Works great.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much, Amy, for giving Pooky a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear how much you love our gorgeous lamp. It makes us proud to know that you have noticed the exceptional quality of the marble and find Pooky to be a beautiful item. We are delighted that it works great for you too. Your support means the world to us! Best wishes, Mara

Posted 1 year ago

“Very classy lighting company. You will always find something different but stylish on their website.”

Helpful Report

Posted 1 year ago

Hi Joanna, Thank you so much for your incredibly kind words and for giving Pooky a well-deserved 5-star rating! We sincerely appreciate your support and are thrilled to hear that you find our lighting company to be top-notch. It warms our hearts to know that you consider us a very classy lighting company. We take great pride in curating unique and stylish lighting options on our website, ensuring that there's always something different for our valuable customers like you. Best wishes, Mara

Posted 1 year ago

“Very efficient rapid service.excellent value for money.easy website to navigate.”

Helpful Report

Posted 1 year ago

Hi John, We are delighted to hear that you found our service to be very efficient and rapid. We are dedicated to providing excellent value for money, and it's fantastic to know that we met your expectations. We also strive to create an easy-to-navigate website, so we're delighted that you found it user-friendly. Thank you for your kind words and for choosing Pooky. We look forward to serving you again soon! Best wishes, Mara

Posted 1 year ago

“Really pleased with the quality and service.”

Helpful Report

Posted 1 year ago

Hi Ellie, Thank YOU! We are so glad you love your new Pooky products and that we could supply you with delightful customer care. We look forward to seeing you again soon. Best wishes, Mara

Posted 1 year ago

“Really great lights. Super happy. I have purchased the scallop white lampshades with the brass fittings. Super elegant, I love them!! Great quality.”

Helpful Report

Posted 1 year ago

Hi Laura, We are overjoyed to hear that you are enjoying your Opaline Scallop glass pendants with the brass fittings. Your kind words about the lights being really great and super elegant truly bring a smile to our faces. We're glad to know that you love them and find our products of great quality. Thank you for taking the time to share your positive experience. Your feedback fuels our passion and inspires us to keep wowing you with exceptional products and service. Should you ever need any assistance, please feel free to reach out. We're here to brighten up your living space! Best wishes, Mara

Posted 1 year ago

“Well designed website 😊 Speedy delivery 😊 My go-to light and lampshade shop 😊 Overall I would highly recommend ✅”

Pooky 5 star review on 27th February 2024

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you so much for taking the time to give Pooky a stellar 5-star rating! We truly appreciate your support and it means a lot to us. We are thrilled to hear that you find our website well designed and that our delivery service is speedy. Your satisfaction with Pooky as your go-to light and lampshade shop warms our hearts! Furthermore, we appreciate your overall recommendation of Pooky. Your loyalty as a customer is invaluable to us, and we are grateful to have you with us. Best wishes, Mara

Posted 1 year ago

“Gorgeous lights as always and super fast delivery”

Helpful Report

Posted 1 year ago

Hi Natasha, We truly appreciate your kind words and are delighted to hear that you are enjoying our lights. "Gorgeous lights as always and super fast delivery" captures the essence of what we strive for in providing the best products and service. We also wanted to express our gratitude for your continued loyalty as a customer. It means the world to us to have amazing customers like you who trust and appreciate our brand. We are committed to maintaining the highest standards and ensuring that your experience with Pooky remains exceptional. Best wishes, Mara

Posted 1 year ago

“Excellent choice, good communication, super fast delivery, easy free returns.”

Helpful Report

Posted 1 year ago

Hi Kirsty, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 1 year ago

“Items look great and after sales service was great.”

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Posted 1 year ago

Hi David, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 1 year ago

“Excellent service, swift delivery, goods well protected in transit. Very happy with the result.”

Helpful Report

Posted 1 year ago

Hi Karla, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 1 year ago

“Very happy with the consistency and quality of the products!”

Helpful Report

Posted 1 year ago

Hi Aaron, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 1 year ago

“I love it and it transformed my kitchen. Good value, great service”

Helpful Report

Posted 1 year ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 1 year ago

“Love my new pooky lamp shade ! It really adds a certain something to the room.”

Pooky 5 star review on 26th February 2024

Helpful Report

Posted 1 year ago

Hi Danielle, Thank YOU! We are so glad you love your new 16cm empire gathered lampshade in orange printed linen ikat and that we could supply you with delightful customer care. We look forward to seeing you again soon. Best wishes, Mara

Posted 1 year ago

“Beautiful quality fabric shade, the perfect addition to my newly decorated sitting room. Very fast delivery and very well packaged.”

Helpful Report

Posted 1 year ago

Hi Penny, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 1 year ago

“Lovely shade with fittings, would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 1 year ago

“Fantastic quality. Fits perfectly in our lounge and although small has made a huge difference. Love the designs.”

Helpful Report

Posted 1 year ago

Hi Pam, We're glad to know that Pooky's fantastic quality exceeded your expectations and fits perfectly in your lounge. It's incredible how even a small addition can make such a significant difference, isn't it? We're also delighted that you adore the designs. Your satisfaction is our top priority, and we can't thank you enough for choosing Pooky. Best wishes, Mara [Your Name]

Posted 1 year ago

“Fabulous lighting, fantastic service, all arrived very promptly”

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Posted 1 year ago

Hi R, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 1 year ago

“Gorgeous range, customer service are always quick to respond and delivery is speedy!”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 1 year ago

“Ordered several items from Pooky at different times - always a good service, quick delivery, safe packaging! And of course loving the look at our home”

Helpful Report

Posted 1 year ago

Hi Jekaterina, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 1 year ago

“Very good efficient service Am pleased with my new lighting Thankyou”

Helpful Report

Posted 1 year ago

Hi Ce, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 1 year ago

Pooky is rated 4.9 based on 30,964 reviews