Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,717 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5966

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been looking for a quality up down light that was not stupid money , I’m in the building game and have had the pleasure of fitting your products on numerous occasions. Fantastic product with superb quality.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“The rechargeable battery powered table lamp was exactly what I wanted. Solid and elegant, with a very smart remote control. The brass cover for the remote was a surprise too, really elevating its appearance. However at the risk of being churlish, I wish it had been brushed chrome, to match the lamp base! The lovely Ikat print shade really sets it off, and makes it an asset to my room.”

Helpful Report

Posted 1 year ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 1 year ago

“Brilliant service, very quick! Well packaged so arrived in great condition and with sustainable packaging Lovely item, colours as per the website and feels very luxurious”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Great lighting!”

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Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“We’re delighted with our St Ives lantern wall lights. The brass reflectors give a lovely warm glow and the overall look is just what I was hoping for. Quick delivery and excellent communication throughout. Thanks Pooky!”

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Posted 1 year ago

Thank you for letting us know you're happy with your new lantern, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

“Always gorgeous things from Pooky, and not really expensive either!”

Helpful Report

Posted 2 years ago

Caroline, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“I am very pleased with the choice of lamps and shades that Pooky offers . I have now bought two table lamps from them and I am so satisfied with my purchases. The only thing that was difficult was to choose , as there are so many beautiful designs . The prices are quite reasonable too . I probably will visit the website again .”

Helpful Report

Posted 2 years ago

Valerie, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“I bought the 'straight empire shade in scarlet arrows hand painted card' and am really impressed with the look and feel of the shade. I love the warm glow of light through the creamy card- divine!”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Arrived promptly and nicely packed. The pendats were just as cute as shown in the pictures and were easy to install :)”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“A completely fabulous lampshade, I know I'm going to love it for years to come....”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Super lights and shades for the re vamp of our son’s room, now he’s moved out. Great quality and lovely design, as always with Pooky. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“A lovely glass shade but the fitting was poor quality. The celing rose was too small to get the wiring into and the metal connector from the rose to the cord was bent. Too much trouble to send back. I also bought a 8W bulb. Pooky should give you an idea what this is equivalent to in terms of brightness (the 8W bulb is VERY bright).”

Helpful Report

Posted 2 years ago

Thank you for getting in touch with your feedback. I am sorry to hear about this faulty item. The wires would need to be chased into the ceiling as opposed to sitting inside the rose, but the cord shouldn't be bent as mentioned. I have had a look on our system and I can't see you have got in touch with us regarding this. We have a free returns service in the UK, so if you wish to return this item for a refund you can do so. Alternatively you can contact customer service at hello@pooky.com and we can organise a replacement for you. I can confirm that the brightness of a bulb is measured in lumens, and we include the lumens of each bulb on their product page on our website. If you are looking for a more warm/ambient light that is less bright, we would suggest a 4 wat bulb perhaps. You can of course return the bulb back to us for a refund as well if you wish, and order one that has a lower lumens to suit your needs. Best Wishes, Emmy

Posted 2 years ago

“Lovely ceramic pendant shade with fitting - looks very cool”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love my Scoon rechargeable light in rust. I’d seen similar lights on hols abroad. This was just what I wanted. Fast delivery and well packaged. Feels nice and solid. Good quality. Charge lasts well and I love the colour. Tempted to buy another!”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“I love Pooky lamps and shades. A wonderful choice of designs and colours. Service and delivery always work very well”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Wonderful light - so perfect for outside my front door which is covered. Fantastic service, came super quick thankyou.”

Helpful Report

Posted 2 years ago

Virginia, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Lovely green/white patterned cotton lampshade, perfect size for the small space I had available. It is made to a high standard with supersoft lining. Well worth the money, thankyou!”

Helpful Report

Posted 2 years ago

Such a lovely choice of shade, we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“We have bought pooky lights on a few occasions and every time was pleased with the lights, great product and excellent service, would use every time”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Great quality which you expect from Pooky, and at a very competative price. I'm one happy customer. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Delighted with rechargeable table lamp. Easy to order and quick delivery. Excellent service.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with our products and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,717 reviews