Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,214 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality lights. Easy to fit and look great!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“Very very pleased with both the lamp & the shade. Just as pretty when lit at night as it is to look at during the day. The lamp gives a soft and (importantly) warm light, ideal for a background light for tv watching or to showcase a special corner. Would also be ideal to light a landing or hallway, on top of a shelf or drawers where there isn’t an electric outlet available. A neutral, white or cream shade would allow even more light and into the space around the lamp, which is something to consider if a brighter light is needed. The remote control is handy, too, especially with the timer settings. Could be used for a baby/ child’s room. Would definitely buy again.”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“Nice selection of products, quick delivery. Alhough well packaged there was a slight defect on one of my items so i dropped one star.”

Helpful Report

Posted 1 year ago

Hi Tim, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. I can't see that you have been in touch with us regarding this. If there is an issue with the item, please do get in touch with our customer service team by sending an email over to hello@pooky.com. Then we can look into this further for you and get this issue resolved. Best wishes, Emmy

Posted 1 year ago

“Beautiful lighting, and good customer service.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with our products and the service provided, it is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 1 year ago

“Love my Pooky shade! Have a few Pooky lights now and will be adding to my collection in the future!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“Rechargeable lamp and linen shade. Purchased as a birthday present for my daughter who absolutely loves it.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“This is the second light I have bought from Pooky . I love their designs and quality and my latest purchase didn’t disappoint”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best wishes, Emmy

Posted 1 year ago

“Pooky lights never fail to disappoint. The customer service is also very good”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with our products and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 1 year ago

“We love our table top lamps , provide a good light , sturdy and great quality too”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best wishes, Emmy

Posted 1 year ago

“Nice products, very helpful customer service”

Pooky 5 star review on 13th October 2024

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 1 year ago

“I absolutely love my new Pooky rechargeable lamp. It makes the perfect addition to my kitchen. The stylish design and the lovely light it gives off is perfect! I will definitely be ordering more.”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“I had always wanted a Pooky lampshade but the price had always made me question the purchase . After receiving my lampshade I was completely smitten , it’s beautifully crafted and well worth the price tag . With what I know now I wouldn’t hesitate to purchase again . The fabric is utter perfection”

Helpful Report

Posted 1 year ago

Such a lovely choice of lamp, it compliments your dinning space wonderfully! We are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best wishes, Emmy

Posted 1 year ago

“Expensive but great quality - well packed anand good customer communication”

Helpful Report

Posted 1 year ago

Deborah, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Emmy

Posted 1 year ago

“Really pleased with the product and the service thank you”

Helpful Report

Posted 1 year ago

Chris, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Emmy

Posted 1 year ago

“Excellent quality, well packaged, quick delivery, and looks great! What more could you want?”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“Excellent service as always Our rechargeable lamp looks lovely really pleased with the quality and look”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“Delighted by my new Pooky bedside lights. A small element was missing from the initial order but the person I spoke to on the phone was extremely helpful and the missing piece arrived by post in a couple of days.”

Helpful Report

Posted 1 year ago

Delighted to hear you were happy with the service provided, and that the team have solved this issue for you. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“We saw these at the Victoria hotel in Robin Hoods bay, we was sat in the bar after a lovely meal at the hotel and we loved them. They are real quality lamps. So we had to buy 2 the same.”

Pooky 5 star review on 10th October 2024

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“A bit disappointed with the lights as they are not as warm and glowy-looking as on the website. Also our electrician didn't find them easy to put up.”

Helpful Report

Posted 1 year ago

Hi Francesca, Thank you for getting in touch with your feedback, and we are sorry to hear that you are disappointed. I can't see that you have contacted us about this issue previously, so if you could provide some more details that would be helpful. If you are able to, please can you send over some photos of the issue and some more information about what the electrician struggled with to hello@pooky.com? Then our customer service team can look into this further for you. We value your feedback, and this will help us to improve going forwards. Best wishes, Emmy

Posted 1 year ago

“I really love my lampshade, I found customer services really helpful as well as I initially bought the wrong size. It was really simple to fix.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 1 year ago

Pooky is rated 4.9 based on 31,214 reviews