Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,214 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased two of the Twinky rechargeable wall lights and couldn’t be more happier with them. They are on a fireplace with no electrical supply and we didn’t want to run cable up it. We’ve had them on every night for a week and only charged them once. They are stunning.”

Pooky 5 star review on 28th October 2024

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“Good customer service , product does match the website”

Helpful Report

Posted 1 year ago

Hi Maryam, Thank you for getting in touch with your feedback. We are glad that you were happy with the service, and we are sorry to hear that the product wasn't as expected. If you haven't already returned this to us, please do send some photos over to our customer service team and we can have a look into this further for you. We try to make sure our products are represented faithfully online, and we will pass on your feedback so that this can be looked into/improved going forward. Best wishes, Emmy

Posted 1 year ago

“The mini Aurora is a dinky little table lamp that has variable brightness settings and is very simple to charge up! Lasts about 10 hours on one charge at full brightness. We chose the amber coloured stem and it looks great on our antique wooden side table. It also comes with a very stylish remote that has a brass case. What's not to like?!”

Pooky 5 star review on 25th October 2024

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“We have bought shades & lamps(Walter) over the years and the quality & choice is great.Delivery very swift.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best wishes, Emmy

Posted 1 year ago

“Beautiful light, just as described, arrived quickly. Minus one star for there being no instructions.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. I am sorry to hear about this. We don't typically supply instructions with a standard shade, but if you would like these please do send an email to hello@pooky.com and we can send some instructions over for you! Best wishes, Emmy

Posted 1 year ago

“Great to open the parcel & see the Isabella rechareable lamp base. Wonderful colour which will glow when lit. Happy family.”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“Stunning fittings as always, I'm in the process of installing Pooky lights throughout my entire property and am spoilt for choice!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“Fast delivery and amazing quality!! Looking forward to more purchases!!”

Pooky 5 star review on 24th October 2024

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best wishes, Emmy

Posted 1 year ago

“I’m just about to order my fifth pooky lamp……. I think that tells you everything!!!!”

Helpful Report

Posted 1 year ago

Sheerine, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Emmy

Posted 1 year ago

“lovely quality sadly color was not quite right had to return”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. We hope that you find another shade that it the perfect colour for you! Best wishes, Emmy

Posted 1 year ago

“Very happy with my lampshade. Good quality”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“Lovely products at reasonable prices and excellent customer service!”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with our products and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 1 year ago

“Excellent quality of products and great service”

Helpful Report

Posted 1 year ago

“Have quite a few Pooky products around the house. Great selection of shades. Just purchased wall lights again really pleased. I always look at Pooky website first and normally have to look no further.”

Helpful Report

Posted 1 year ago

Jackie, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Emmy

Posted 1 year ago

“Lovely little lamp. Speedy delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“Very stylish and high quality light shades that were expertly delivered.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“I love my lights. Pooky are so reliably brilliant. Another great purchase thank you”

Helpful Report

Posted 1 year ago

Sarah, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Emmy

Posted 1 year ago

“So pleased with my new light from Pooky, I’d been looking for a rechargeable light for area without power socket and this is perfect. Loads of choice, excellent website and quick delivery, product well packaged and good quality. Thank you Pooky!”

Pooky 5 star review on 20th October 2024

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best wishes, Emmy

Posted 1 year ago

“Great table lamp. We had just revamped the bedroom and realised that there were no power points by the new bed. This rechargeable table lamp was the perfect solution. Looks great. Thank You.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best wishes, Emmy

Posted 1 year ago

“I ordered my lamp and it arrived the next day . I was so thrilled with the quality of the lamp and the ease in which it all clicked together ! The battery stays charged for ages and I am already saving for my next Pooky lamp ❤️”

Pooky 5 star review on 19th October 2024

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

Pooky is rated 4.9 based on 31,214 reviews