Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,963 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 22nd December 2025

Pooky 5 star review on 8th December 2025

Rebecca D

5811

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and well packaged do item was safe. Lovely light, looks very fancy.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“My first purchases from Pooky and just so pleased - the quality of the lamp and the shade are the best I have purchased from other places. I am know searching the wen site every day to replace other lamps to upgrade those Ive had fir some time - thank you Pooky for making me so happy 😀 xx”

Helpful Report

Posted 1 year ago

Clare, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“I bought the striped lampshade - it looks great.”

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Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“My lampshades are beautiful and even better when lit and they create a cosy atmosphere . The service was speedy and flawless !”

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Posted 1 year ago

Alison, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Cool lampshade with bright colours”

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Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“Gorgeous lamp. Fast delivery and easy to use website. Thank you! 😊”

Helpful Report

Posted 1 year ago

Lynda, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Fast delivery . Love the product”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Wonderful lamps, shades and service! Love love love!”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with our products and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers, Thank you! Best Wishes, Emmy

Posted 1 year ago

“Had to wait for my electrician but now they're up they look fantastic . Really good selection of shades to go with each set of lights and clearly set out website. If I need any more wall lights I'll certainly use Pooky again.”

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Posted 1 year ago

Judith, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“I'm so pleased I found Pooky in an online search! What a stunning selection of lighting and I found just what I was looking for. The two items I ordered arrived in good time, very carefully packaged, and look gorgeous now they've been installed. I couldnt be happier with the results, or the service.”

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Posted 1 year ago

Cara, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Purchased a gorgeous lamp (and previous beautiful pendant lights) but the customer service makes Pooky even better! Incredibly responsive and helpful!”

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Posted 1 year ago

“The Fred Table Lamp is ideal for a Bedside Lamp.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Oh my goodness, I absolutely love my new lampshades!!!!! They are so beautifully made, the colours are gorgeous. Probably the best lampshades I've ever bought! I'll send a photo update when they are in my bedroom. Thank you Pooky! I have already recommended you!”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

“It has been a pleasure to order from Pooky. Despite complications with being a non EU country & the difficulties that entails, the staff at Pooky were always available and quick to respond and rectify. The fittings I ordered were excellent quality at a good price. I like how on trend the selection of fittings are too. I am a designer based in Ireland and I will definitely be adding Pooky to my supplier portfolio. I would have no hesitation in recommending. Thank you Pooky 😊 Esther”

Helpful Report

Posted 1 year ago

Esther, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Outstanding customer service and attention to details. Highly recommended company! We will definitely use Pooky again!”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“what a beautiful and classy ceiling light. It brings me happiness walking into the room and seeing this gorgeous light in my home”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“A really beautiful chandelier and reasonably priced. The glass tubes can be a little tight to fit but with a bit of patience I got them all in with no breakages. We got an electrician to fit it just to be on the safe side, still worth the money as it has transformed our room.”

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Posted 1 year ago

Such a lovely choice of chandelier, and we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 1 year ago

“Quick ,efficient delivery and beautiful lampshades . I love browsing through the Pooky website . I shall definitely shop with Pooky again. Thank you .”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Great glass lampshade, sooted the project I am working perfectly.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“Great products, really pleased and prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

Pooky is rated 4.9 based on 30,963 reviews