Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,208 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with our rechargeable lamp. Bought 2 shades to decide which looked better in the room. Delivery was quick and refund was prompt . The lamp base and shade are beautiful quality .”

Helpful Report

Posted 4 months ago

Hello Nyall, Thank you for your 5 star review! We are delighted to hear that you have been pleased with our service, both the product, delivery and refund process. We like to make things simple! Your feedback is truly appreciated. Kind regards, Ella.

Posted 4 months ago

“I have recently installed my second light fitting from Pooky. Both electricians remarked about the quality and style of the lights. The fitments were well packaged and arrived when stated. I cannot fault these products.”

Pooky 5 star review on 18th October 2025

Helpful Report

Posted 4 months ago

Hello Linda, Thank you so much for your lovely review! We love to see our products in our customers homes! We're delighted to hear that you're enjoying your second Pooky light fitting and that even your electricians commented on the quality and style — that means a lot. We take great care in our packaging and delivery, so it's wonderful to know everything arrived as expected. We truly appreciate your continued support! Warm regards, Ella.

Posted 4 months ago

“I am very pleased with my purchase from Pooky. Lovely quality lamp and Morris & Co lampshade. Unexpected details like the dark green woven lamp flex and the velvet binding on the scalloped lampshade all add to its quiet elegance.”

Helpful Report

Posted 4 months ago

Hello Wendy, Thank you for your lovely review and sharing your photo with us. Your new lamp looks perfect in your bedroom! It looks so calm and serene! We're thrilled to hear you noticed all of the little details that make our products special. Thank you for taking the time to leave your feedback, it means a lot to us. Best wishes, Ella.

Posted 4 months ago

“I have been buying lighting in all shapes and forms from pooky for years because of their choice, quality and speedy delivery.”

Helpful Report

Posted 5 months ago

Hello Roger, Thank you for your glowing review! It is great to hear you have been a Pooky customer for some time! It means the world to us that you have chosen to come back time and time again. We really appreciate your support. Best wishes, Ella.

Posted 4 months ago

“Ordered some wall lights. Arrived quickly and well packaged. All good”

Helpful Report

Posted 5 months ago

Hello Harvey, Thank you for your 5 star review! We are so pleased to hear that everything arrived quickly and well packaged. We hope to see you again in the future! Kind regards, Ella.

Posted 4 months ago

“Gorgeous ligh. Good Quality. Delivered quickly and well packaged.”

Helpful Report

Posted 5 months ago

Hello Natalie, Thank you for your great review! We're extremely pleased that you have been delighted with your order. Thank you for choosing Pooky! Warm wishes, Ella.

Posted 4 months ago

“The attention to detail and care that goes into your products and delivery is excellent.”

Helpful Report

Posted 5 months ago

Hello Lisa, Thank you for your thoughtful feedback! We’re so glad to hear that our attention to detail and care came through in both our products and delivery. It truly means a lot to us, and we’re grateful for your support. Best wishes, Ella.

Posted 4 months ago

“Nice straight forward order process and very prompt delivery”

Helpful Report

Posted 5 months ago

Hello Ian, Thank you for the 5 stars! It's great to hear you had a smooth ordering process and that delivery was on time. Thank you for stopping by to provide us with some great feedback. Kind regards, Ella.

Posted 4 months ago

“Pooky lights are fantastic, great quality and lightens up any room. There design is distinctive and stands out and give that little bit extra you look for.”

Helpful Report

Posted 5 months ago

Hello Lynn, Thank you so much for your kind words! We're delighted to hear that you're loving your Pooky lights. It's great to know they're not only brightening up your space but also bringing that distinctive touch you were looking for. We really appreciate your support and hope they continue to shine in your home for years to come! Best regards, Ella.

Posted 4 months ago

“Gorgeous small lampshades, beautiful, thank you!”

Helpful Report

Posted 5 months ago

Hello, Thank you for the 5 star review and the compliment on our lampshades! We really appreciate the support! Best wishes, Ella.

Posted 4 months ago

“Beautiful lampshades - nicely packed and delivered swiftly.”

Helpful Report

Posted 5 months ago

Hello Sharon, Thank you for your lovely review. We're thrilled to hear that you love our lampshades just as much as we do! We are glad that everything arrived well packed and was delivered promptly. Thank you for your support. Warm regards, Ella.

Posted 4 months ago

“Great selection. Delivery worked well. I’d use again”

Helpful Report

Posted 5 months ago

Hello Paul, Thank you for the 5 star review. We are pleased to hear that you enjoyed our product range and that your order arrived on time. Hope to see you again in the future! Kind regards, Ella.

Posted 4 months ago

“We ordered two daisy table lamps with 20cm empire shade in blush Tuffley gathered cotton. Easy to order, arrived within a few days and look fabulous on bedside tables in our bedroom.”

Helpful Report

Posted 5 months ago

Hello Juliet, Thank you for your wonderful review! We are thrilled to hear that you are delighted with your new lamps and lamp shades. The Blush Tuffley is a great choice with the Daisy table lamp! Great to hear that the process went smoothly for you. Thank you for your support. Kind regards, Ella.

Posted 4 months ago

“I love pooky and have a fair amount of lamps and shades from you. Service is great and the lamps and shades make you want to have a bigger house so you can buy more lamps. Never been disappointed with anything I’ve bought”

Helpful Report

Posted 5 months ago

Hello Pauline, Thank you so much for your lovely review – it really made us smile! We're absolutely delighted to hear you're such a fan of Pooky and that our lamps and shades have found a happy home with you. Wanting a bigger house just to fit more lamps might be the best compliment we’ve ever had! We're so grateful for your continued support. Kind regards, Ella.

Posted 4 months ago

“Lovely looking rechargeable lamps but the bulbs are so dim even at the highest level we can’t use them for reading.”

Helpful Report

Posted 5 months ago

Hello June, Thank you for your feedback, and we're really glad to hear you love the look of the rechargeable lamps. We're sorry to hear that the brightness isn't quite meeting your needs for reading. Please don’t hesitate to get in touch with our customer service team – we’re here to help you get the best out of your lamps! hello@pooky.com Kind regards, Ella.

Posted 4 months ago

“Good quality lighting, well packaged and reliable.”

Helpful Report

Posted 5 months ago

Hello Es, Thank you for your 5 star review. We're thrilled to hear you have had an excellent experience when buying with us. Thank you for being a Pooky supporter! Kind regards, Ella.

Posted 4 months ago

“Pooky has a super range of lighting! I love the quality and the styles. The fabrics used for the lampshades are beautiful! The recent addition of so many rechargeable lights is a game changer. They are brilliant! Delivery is quick and customer service is excellent making the whole experience top notch! Thanks Pooky!”

Helpful Report

Posted 5 months ago

Hello Camilla, Thank you so much for your lovely review! We're thrilled to hear you're enjoying the range — especially the lampshade fabrics and the new rechargeable designs. It's great to know they've made a difference and that the whole experience, from delivery to customer service, felt seamless. We really appreciate your kind words and support — thank you for being a part of the Pooky community! Kind regards, Ella.

Posted 5 months ago

“We ordered the rechargeable Pooky lamp with the marshmallow scalloped shade and it has genuinely lifted our whole room. It looks chic without trying too hard and is super practical. We love it so much we’re already planning to buy more – my husband was even browsing the Pooky website this morning to finally pick the lamps for our cabinet. Safe to say: very happy with this purchase.”

Helpful Report

Posted 5 months ago

Hello Iotje, Thank you so much for your lovely review — we’re delighted to hear the lamp has made such a positive impact in your room! We especially love that your husband’s already back on the website — sounds like the start of a proper Pooky collection! Thanks again for your support — we really appreciate it. Kindest regards, Ella.

Posted 5 months ago

“I bought two fabulous lampshades to be used on a pair of bedside lamps as part of a new bedroom design. Both shades came well packaged and are I think you will agree beautiful. I also ordered new plug sockets and a light switch all in brass. Although not yet fitted I have had a sneaky look and they have just the right level of metallic warmth and lustre. Great job Pooky, I can’t wait to place my next order.”

Pooky 5 star review on 13th October 2025

Helpful Report

Posted 5 months ago

Hello John, Thank you so much for your kind words! We're thrilled to hear you're pleased with the lampshades and that they’ve become a part of your new bedroom design – they really are a beautiful choice. We're also glad the brass sockets and switch have the perfect warmth and finish you were looking for. Thanks again for your support and for shopping with Pooky! Kind regards, Ella.

Posted 4 months ago

“Beautiful pattern that looks so lovey when lit. Package really well and quick delivery”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review and sharing this lovely image. Our Matthew Williamson shade looks to fit your lamp and aesthetic just perfect - great choice! Thank you again for choosing Pooky. Best wishes, Ella.

Posted 5 months ago

Pooky is rated 4.9 based on 31,208 reviews