Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,208 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my my new Pooky lamp with the aurora amber base and 20cm Emerald Empire shade.They compliment each other and look beautiful in the hall.,especially as there's no electric point nearby so battery type is an excellent choice.They are not cheap but beautifully made”

Helpful Report

Posted 4 months ago

Hello Alma, What a gorgeous combination — the Aurora Amber base and Emerald Empire shade really are a match made in lighting heaven! We’re delighted it looks so lovely in your hall and that the rechargeable design is proving so useful. Thank you for noticing the quality — and for sharing such a kind review. Best wishes, Ella.

Posted 4 months ago

“A gorgeous light and seamless in my kitchen. I was reassured by a member of staff about my worries regarding the battery too.”

Pooky 5 star review on 28th October 2025

Helpful Report

Posted 4 months ago

Hello, Thank you for your lovely review! Our rechargeable elbow wall light with the rattan shade looks so cosy in your kitchen! We’re delighted your new light complements your kitchen so well, and that our team could provide the reassurance you needed. We truly appreciate your support! Kind regards, Ella.

Posted 4 months ago

“Gorgeous good quality products”

Helpful Report

Posted 4 months ago

Hello Toria, Thank you for leaving a 5 star review. It is excellent to hear you appreciate the quality of our products. Thanks again for supporting Pooky! Kind regards, Ella.

Posted 4 months ago

“Love my rechargeable lamp! It’s already been so handy to move it about without needing to find sockets. The hardest part was trying to choose between all of the designs!”

Helpful Report

Posted 4 months ago

Hello Anne-Marie, Thank you so much for your lovely review! We’re thrilled you’re enjoying the flexibility of your rechargeable lamp — and we agree, choosing between all the designs might just be the trickiest part. Enjoy lighting up every corner! Best wishes, Ella.

Posted 4 months ago

“Very pleased with our picture light.”

Helpful Report

Posted 4 months ago

Hello Johanna, Thank you for the 5 stars! We are delighted to hear you are pleased with your Pooky picture light. Thank you for choosing us above the rest! Warm regards, Ella.

Posted 4 months ago

“I’ve had several light fittings and a shade or two from Pooky, most recently a rechargeable lamp too! The quality is fab, the shipping is quick and I love their style. I can’t comment on customer service as I’ve never had to make contact- smooth sailing and I’ll be back.”

Helpful Report

Posted 4 months ago

Hello Hannah, What a glowing review — thank you! We’re so happy you’ve had such smooth sailing with your Pooky lights (and now a rechargeable lamp too!). Here’s to many more bright and beautiful moments ahead — we can’t wait to have you back! Best wishes, Ella.

Posted 4 months ago

“Excellent personal service & advice from all staff through to delivery. The showroom display is wonderful & so helpful ensuring you choose the right item. Will definitely visit again & can recommend.”

Pooky 5 star review on 25th October 2025

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your experience from start to finish. Our team takes great pride in offering personal service and helpful advice, and it’s lovely to know this made a difference. We look forward to welcoming you back soon! Kind regards, Ella.

Posted 4 months ago

“Delighted with my purchase; I just wish international shipping wasn't so expensive!!”

Helpful Report

Posted 4 months ago

Hello, Thank you for your review! We’re so glad to hear you’re delighted with your purchase! Thank you for the feedback about international shipping — we know it can be pricey, and we’re always exploring ways to make it more affordable in the future. Best wishes, Ella.

Posted 4 months ago

“Beautiful lights, beautifully designed, beautifully made.”

Helpful Report

Posted 4 months ago

Hello Alison, Thank you for the 5 star review! We are so pleased to hear you love our lighting just as much as we do! Thank you for being a Pooky supporter! Warm wishes, Ella.

Posted 4 months ago

“Ordered a lovely living room lamp and shade. Returned shade as too small and replaced with a larger option. Great service and lamp is now perfect.”

Pooky 5 star review on 22nd October 2025

Helpful Report

Posted 4 months ago

Hello Kelly, Thank you for the great feedback! We love the look of your orange Aurora here with the grey Yoda shade. it looks perfect! We're thrilled to hear that you had a seamless experience with our customer service and we are grateful for you taking the time to share your feedback. Best wishes, Ella.

Posted 4 months ago

“A perfect Pooky shade for a perfect shady nook.”

Helpful Report

Posted 4 months ago

Hello Angela, Thank you for your review! We are thrilled to here we have brightened up a shady corner in your home! Wishing you a wonderful cosy season with your new Pooky lamp! Kind regards, Ella.

Posted 4 months ago

“I absolutely love my new lamp! The vibrant green and quirky shade add a lovely pop of colour in the corner of the lounge at the start of the gloomy weather and dark evenings. Being cordless means I can move it around to any place at any time. Worth every penny and will probably treat myself again!”

Helpful Report

Posted 4 months ago

Hello Gillian, Thank you for your lovely review! We LOVE this combination, such a fantastic choice! We are thrilled to hear it is brightening up a dark corner. Our rechargeable lamps can become addictive! We look forward to seeing you again in the future. Best wishes, Ella.

Posted 4 months ago

“Love all my Pooky shades and this one is perfect for my floor lamp. It’s such a good price point too”

Helpful Report

Posted 4 months ago

Hello Caroline, Thank you for your brilliant review! Glad to hear you found a perfect fit for your floor lamp, and that you have been loving Pooky for a while. It means a lot to us that you are a Pooky fan! Kind regards, Ella.

Posted 4 months ago

“Lovely cool stuff”

Helpful Report

Posted 4 months ago

Hello Samantha, Thank for the 5 stars! We're pleased to hear you love our lighting just as much as us. Thank you for being a Pooky supporter! Warm wishes, Ella.

Posted 4 months ago

“Beautiful showstopper of a light which gives polish and charm to my hallway. I'm glad mt electrician assembled it though; it looked fiddly!”

Helpful Report

Posted 4 months ago

Hello Karen, Thank you for the 5 star review! It is great to hear your light is looking showstopping in your hallway! May it continue to dazzle for years to come! Best wishes, Ella.

Posted 4 months ago

“We looked long and hard for lighs that were high quality, affordable, and stylish. It was surprisingly difficult! We eventually found Pooky, and we are so glad that we did. We ordered three different styles of lights (one for over the dining table, four wall lights, and one pendant for over the sink) and each one is beautiful. They're exactly what we were looking for, we will definitely use Pooky for our future lighting needs!”

Pooky 5 star review on 20th October 2025

Helpful Report

Posted 4 months ago

Hello Megan, Thank you for your fantastic review! Our products look absolutely wonderful in your home, excellent choices. We appreciate you taking the time to share your images and feedback and look forward to helping you with your lighting needs next time! Kind regards, Ella.

Posted 4 months ago

“Beautiful lamp shades, brilliant designs that stand out.. I absolutely love the choice of shape and size. The Customer Service is excellent too.”

Helpful Report

Posted 4 months ago

Hello Christine, Thank you for your great review! We're delighted you love our designs and believe we stand out from the rest! It is great to hear our customer service team met your expectations. Your feedback is much appreciated! Kind regards, Ella.

Posted 4 months ago

“Wonderful ‘shop’ inside Redbrick in Bately. Wonderful and helpful staff, wonderful displays and product and guess what, wonderful service. Went for one cordless light, bought three. Great product for mantle piece and console table. Thank you”

Helpful Report

Posted 4 months ago

Hello Ray, Thank you for such a wonderful review! We're so pleased you enjoyed your visit to our Redbrick showroom and that our team, displays, and products made an impression. Delighted you found the perfect rechargeable lights — three, no less! We truly appreciate your support and hope to see you again soon! Best wishes, Ella.

Posted 4 months ago

“Great selection Great service Something to suit every taste Something to suit every location”

Helpful Report

Posted 4 months ago

Hello Jane, Thank you for the great review! We love that you have been able to find something that suits every aspect of your lighting needs! Your support means the world! Best wishes, Ella.

Posted 4 months ago

“Superb quality of Pooky's products, the rechargeable lighting is innovational and convenient, too; no more wires. Their customer service is great! Thoroughly recommended.”

Helpful Report

Posted 4 months ago

Hello Jackie, Thank you so much! We're delighted you’re enjoying the quality and convenience of our rechargeable lighting, and that our customer service stood out. Your recommendation means a lot! Kind regards, Ella.

Posted 4 months ago

Pooky is rated 4.9 based on 31,208 reviews