Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,770 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th September 2026

5988

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Given one by daughter… much liked so.bought 2 more .”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for your wonderful comments! It is true, Pooky lights are addictive...! We are thrilled to hear you love them. Best wishes, Ella.

Posted 1 week ago

“Nice product so far but a bit expensive for what it is. Would be great for the genesis lamp to last longer.”

Helpful Report

Posted 4 weeks ago

Hello Lea, Thank you for taking the time to leave your review. We are pleased to hear that you like your new Pooky addition even if you thought it was a bit expensive. We are always looking to improve the quality and longevity of our products while keeping Pooky at an affordable price point for our customers. We will always take comments like these on board. Best wishes, Ella.

Posted 1 week ago

“My items arrived really quickly and the quality, as usual, is exceptional.”

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Posted 4 weeks ago

Hello Amanda, Thank you for taking the time to leave this very kind review. It sounds like you are a regular Pooky customer and that makes us very happy. Thank you for always choosing us! Best wishes, Ella.

Posted 1 week ago

“Absolutely love my new lampshade! It’s very good quality, was well packaged and cannot fault the whole experience of shopping with Pooky. Would highly recommend.”

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Posted 4 weeks ago

Hello Faye, Thank you for your wonderful review! We absolutely love the Eau De Nil ikat shade on your silver base, it fits perfectly with your room aesthetic. We are so glad that you have had a positive shopping experience with us and we hope to see you again in the future. Kind regards, Ella.

Posted 1 week ago

“Beautiful products and excellent service”

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Posted 4 weeks ago

Hello Valerie, Thank you for your great review. We are delighted to hear that you love our products and service. We hope to see you again in the future! Best wishes, Ella.

Posted 1 week ago

“Delighted ( no pun intended ) with all Pooky products we have purchased , great quality and stylish . Great customer service .”

Helpful Report

Posted 4 weeks ago

Hello Lisa, Thank you for your kind words! We are thrilled to hear you have always been impressed with your Pooky purchases. We love to hear from our loyal customers. Best wishes, Ella.

Posted 1 week ago

“Great products and easy returns when needed. Would recommend.”

Helpful Report

Posted 4 weeks ago

Hello Amelia, Thank you for taking the time to leave a fantastic review. We are very pleased to hear that you love what we do and that you found the returns process easy when you needed it. Thank you for the recommendation! Best wishes, Ella.

Posted 1 week ago

“Brilliant products,brilliant designs,knowledgable helpful staff.Great delivery service!!!”

Helpful Report

Posted 4 weeks ago

Hi Dara, Thank you for sharing this. We’re really glad you’re happy with the products, designs, and our staff, and that the delivery service met your expectations. Kind regards, Charlie

Posted 3 weeks ago

“Great products at a fair price.”

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Posted 4 weeks ago

Hello Zoe, Thank you for your 5 star review. It is lovely to see your original lamp base has had a makeover with one of our shades! We think it looks great! Thank you for choosing Pooky. Best wishes, Ella.

Posted 1 week ago

“You can't beat Pooky rechargeable lights. We've recently bought our 3rd table lamp and as always, it's superb quality and super stylish. We've previously wasted money on cheaper brands but it's never worth it. They just don't compare.”

Helpful Report

Posted 1 month ago

Hi Allyson, Thanks so much for sharing this. We’re really glad you’re happy with the Pooky rechargeable lights and that the quality and style continue to impress across your lamps. Kind regards, Em

Posted 3 weeks ago

“Beautiful quality lamp shades. Well packed and very quick delivery (within a few days abroad).”

Helpful Report

Posted 1 month ago

Hi Marco, Thank you for sharing this. We’re really glad you’re happy with the lampshades, and that they arrived well packed and with quick delivery abroad. Kind regards, Em

Posted 3 weeks ago

“I absolutely love your products so much so that I ordered the smaller Bill lamp but it’s too small now prepared to wait as long as it takes to get the bigger Bill (pendant) and brilliant service and a joy to be able to actually speak on the telephone and everyone are extremely helpful”

Helpful Report

Posted 1 month ago

Hi Rita, Thank you for sharing this. We’re really glad you love the products and that the service and phone assistance were helpful. It’s great to hear you’re prepared to wait for the bigger Bill pendant. Kind regards, Em

Posted 3 weeks ago

“Very stylish and matches very well my decor. I became a big fan of this brand from now on.”

Helpful Report

Posted 1 month ago

Hi Thiers, Thank you for sharing this. We’re really glad you find it stylish and that it matches your decor, and that you’re now a fan of the brand. If there’s anything else you’d like to share, please reply. Kind regards, Em

Posted 3 weeks ago

“Pooky lamps are for me, special, timeless pieces that bring me joy when I look at them.”

Helpful Report

Posted 1 month ago

Hi Elaine, Thank you for sharing this. We’re really glad Pooky lamps bring you joy and feel timeless for you. Kind regards, Em

Posted 3 weeks ago

“The light is lovely and well designed but the packing fell short of expectations. The light wasn’t sturdily packed and the tape had been wound over the cord, leaving the cord disgusting and sticky. I wonder did I maybe got a return because the light had a few small scratches?”

Helpful Report

Posted 1 month ago

Hi Rosanna, Thanks for sharing this. We’re glad you like the light, but we’re sorry the packaging didn’t meet your expectations and the cord was left with tape residue. We’ll pass your feedback to the team to review. If there’s anything else you’d like us to know, please reply. Kind regards, Em

Posted 3 weeks ago

“Love Pooky lights - they have something for every part of the house - they are so helpful and are happy to give you time to decide on what you want - their shop in Chelsea is fab. Thank you Pooky lights - I have bought most of my lights for my new house from you - but I particularly adore these ones: long roddy ip44 wall light in nickel with glass rods. Love that we get points towards our next order! I was able to buy THE most glorious pink silk lampshades with £40 off! Thank you.”

Helpful Report

Posted 1 month ago

Hi Mrs, Thank you for sharing your lovely feedback. We’re delighted you’re enjoying Pooky lights and that the Chelsea shop feels fab for you. It’s great to hear you’ve found pieces you adore for your new house. Kind regards, Em

Posted 3 weeks ago

“Wonderful, well-made lamps at reasonable prices. I have 6 now.”

Helpful Report

Posted 1 month ago

Hi Anna, That’s wonderful to hear. We’re glad you’re enjoying the lamps and that they’re meeting your expectations. Kind regards, Em

Posted 3 weeks ago

“J'ai acheté un abat-jour de très belle facture. L'envoi a été rapide”

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Posted 1 month ago

Bonjour Michele, Merci pour votre retour. Nous sommes ravis que l’abat-jour vous plaise et que l’envoi ait été rapide. Bien cordialement, L'équipe Pooky

Posted 3 weeks ago

“Good value via sale products and prompt delivery”

Helpful Report

Posted 1 month ago

Hi Graham, Thanks so much for sharing this. We’re really glad you found good value in our sale products and that your delivery was prompt. Kind regards, Em

Posted 3 weeks ago

“I am not one for leaving reviews usually. But I must say that I am really happy with pooky lighting. Specifically the 16cm empire gathered lampshade in grey ferns block printed cotton I purchased from them. I originally thought the product was a little pricey, but with a discount code I took the plunge and as I say couldn't be happier. Fast delivery, well packaged, and a gorgeous high-quality product that I think looks just wonderful on this antique brass lamp I had been restoring.”

Helpful Report

Posted 1 month ago

Hi George, Thanks so much for sharing this. We’re really glad to hear you’re happy with the Empire gathered lampshade and that it’s looking great on your antique brass lamp. Kind regards, Em

Posted 3 weeks ago

Pooky is rated 4.9 based on 31,770 reviews