Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,717 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5966

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great lamp ideal for bedside table”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I always get great service from Pooky and the lamp shades are a very high quality. They are my go to for any lampshades”

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Posted 2 years ago

We are delighted to hear you were happy with our products, and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“This is such a great company with fantastic quality and individual products and amazing delivery times. Very happy with my purchases (2 lamps, 2 card lamp shades, 1 wicker shade)”

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Posted 2 years ago

Thank you for letting us know you're happy with your new purchases, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“I love Pooky products I have a lot of the rechargeable ones with those gorgeous shades. I take them outside for post dinner coffee and drinks.”

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Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Really love this company, I keep coming back- slowly but surely replacing all of the lights and lampshades in my house! Thrilled with my latest purchase, it’s beautiful and has really finished the room perfectly. One thing I had noticed on several orders… I think someone in the warehouse has grubby fingers as there have been some small (barely noticeable) marks- but the lampshades are so lovely it doesn’t really matter. Thank you, I will be back!”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with your Pooky products. It is always a great encouragement to everybody at Pooky when we hear from happy customer, so thank you! I will be sure to pass on your feedback regarding the small marks on shades to our warehouse manager, so that they can speak to the team and ensure this doesn't happen going forwards. Best Wishes, Emmy

Posted 2 years ago

“Great products and arrived swiftly.”

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Posted 2 years ago

Hi Brian, Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home. Best wishes, Paris

Posted 2 years ago

“Loved the lampshade. It was the exact size i wanted”

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Posted 2 years ago

Hi Panambarage, Thank you for letting us know you are happy with your lampshade and the size watch just right! We are very happy to hear you are happy! Best wishes, Paris

Posted 2 years ago

“Lovely lampshades, really cheer up the bedroom, need new curtains now !!!”

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Posted 2 years ago

Hi Sally, I am glad you are happy with your purchases and that they have made a difference to the space in the bedroom! It is always lovely to hear that our customers are satisfied! Best wishes, Paris

Posted 2 years ago

“Beautiful lampshade”

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Posted 2 years ago

Hi Adriana, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Paris

Posted 2 years ago

“Really beautiful and distinctive light fittings.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“We have used Pooky a few times now, and always found the service to be really efficient. They are always very helpful with any issues, and the products always arrive well packaged, and are great quality. Thanks.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Lovely lamp, superbly packed and prompt customer service. However, the website needs to be amended to correct the definition of the height of a lamp.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers! I am sorry to hear that the heights of the products has been confusing. Please feel free to contact us at hello@pooky.com with some more information on this issue, and then we can investigate further for you. Best Wishes, Emmy

Posted 2 years ago

“Lovely rechargeable lamp arrived”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I have to date bought four lampshades from Pooky. They are very beautiful and light up any room! I live in France and they arrive in record time, extremly well wrapped and safe from the long journey. Recently I bought a shade, it was too small for the base, no problem!, it went into a spare bedroom and gave the whole room a lift. Many thanks for thesen well priced delightful lampshades.”

Helpful Report

Posted 2 years ago

Charlotte, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Quick delivery and well packaged do item was safe. Lovely light, looks very fancy.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“My first purchases from Pooky and just so pleased - the quality of the lamp and the shade are the best I have purchased from other places. I am know searching the wen site every day to replace other lamps to upgrade those Ive had fir some time - thank you Pooky for making me so happy 😀 xx”

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Posted 2 years ago

Clare, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I bought the striped lampshade - it looks great.”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“My lampshades are beautiful and even better when lit and they create a cosy atmosphere . The service was speedy and flawless !”

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Posted 2 years ago

Alison, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Cool lampshade with bright colours”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Gorgeous lamp. Fast delivery and easy to use website. Thank you! 😊”

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Posted 2 years ago

Lynda, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,717 reviews