Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,287 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5877

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product , never disappoints , always quality lighting !”

Helpful Report

Posted 2 years ago

Hi Vicky, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“I love everything on Pooky, all so gorgeous! Delivery was smooth and everything arrived beautifully.”

Helpful Report

Posted 2 years ago

Hi Geraldine, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Great service, and beautiful lights!”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Love pooky, always the first place I look for lighting”

Helpful Report

Posted 2 years ago

Hi Julia, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Just awesome!”

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Posted 2 years ago

Hi Krishan, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Gorgeous lampshade and speedy delivery. Would definitely order again.”

Helpful Report

Posted 2 years ago

Hi Katie, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Great selection Love how you can see all the bases with different shades Fast delivery I purchased 2 shades as I could decide which one No problem with returns”

Helpful Report

Posted 2 years ago

Hi Diane. You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Easy to use website and quick delivery!”

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Posted 2 years ago

Hi there, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easily as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“The thing that separates Pooky from other lighting store is the superior quality and the vast choice . Love looking through all the lampshades and choosing something a bit different from anywhere else !!!”

Pooky 5 star review on 6th December 2023

Helpful Report

Posted 2 years ago

Hi Paula! I just wanted to say a huge thanks for leaving such a fantastic review. It's so great to hear that you're loving your new Pooky Lighting! I hope it brings joy and brightness to your home. :) Please don't hesitate to reach out if you need anything else, and we'd love to have you back for another shopping spree soon! Warmest regards, Mara

Posted 2 years ago

“Great product once again! It's the third time we've used Pooky for new lighting...and it won't be the last!”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Beautiful light fittings and shades”

Helpful Report

Posted 2 years ago

Hi Nicola, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Your latest Pooky fan. Delighted with my lamp and shade. Thankyou”

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Posted 2 years ago

Hi Roberta, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“I ordered a beautiful shade from Pooky last week. I had to return it for a larger size and the customer service could not have been better. Shame it's a rare sight in other shops these days but it does make you want to order again - which I will be doing in the New Year. thank you Pooky !”

Helpful Report

Posted 2 years ago

Hi Claire! I'm so glad to hear that you were happy with the service we provided. It's always lovely to hear from satisfied customers, it makes our day! Thank you so much for choosing Pooky and we hope to see you again soon. Warm regards, Mara

Posted 2 years ago

“Fabulous Valli light fitting. Just gorgeous!!!”

Helpful Report

Posted 2 years ago

Hi Lisa, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Found just what we where looking for in a green hand painted lampshade to compliment our traditional African bowl lamp. From purchasing to shipping it was seamless.”

Helpful Report

Posted 2 years ago

Hi Andrew, I would like to thank you for sharing your valuable feedback with us. I am thrilled to know that you had a fantastic experience with Pooky. Your feedback is of immense value to us, and we appreciate your time and effort in providing it. Best wishes, Mara

Posted 2 years ago

“Lovely base and shade. Always a bit of a pun to to buy unseen and online but the measurements, descriptions and photos worked welll. Really pleased with our cosy corner. Thanks, Pooky!”

Helpful Report

Posted 2 years ago

Hey there! I just wanted to say a big thank you for your kind words. I'm thrilled that you found our products helpful in sprucing up your favorite lampshade! Your picture looks amazing and it fits perfectly in your beautiful room. Thanks for sharing with us! Best wishes, Mara

Posted 2 years ago

“First time shopping with Pooky and their website is easy to navigate with a great choice of lamp shades and bases.”

Helpful Report

Posted 2 years ago

Hi Suzanne, I'm thrilled to hear from you! Thank you so much for your message, it really made my day. I'm delighted that you found our website helpful. Our team has put a lot of effort into creating features that make it as easy as possible for customers to find the perfect match. It's so rewarding to hear that our work is paying off and making a difference for people like you! Best wishes, Mara

Posted 2 years ago

“lovely floor lamp with a speedy arrival time - thank you.”

Helpful Report

Posted 2 years ago

Hey Katie! We're thrilled to hear that you're loving your Pooky products! Thanks a lot for sharing your positive feedback with us - it really made our day! Take care, Mara

Posted 2 years ago

“Super quick delivery of a lampshade and base which exceeded our expectations. Very classy and interesting in texture and pattern. Will definitely shop again but please increase the range.”

Helpful Report

Posted 2 years ago

Hey there! I'm thrilled to hear that you were happy with the service we provided. Your feedback means a lot to us and it's a great encouragement for everyone here at Pooky. Thank you so much for taking the time to let us know! Best regards, Mara

Posted 2 years ago

“Unique quality products”

Helpful Report

Posted 2 years ago

Hey there! We're so glad to hear that you're happy with your new purchases! We bet they look amazing in your home. Thanks for sharing your feedback with us! Warmly, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,287 reviews