Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,452 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5919

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely product, great packaging and speedy service. What's not to like?! Thank you.”

Helpful Report

Posted 2 years ago

Samantha, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I bought 2 candle holders plus candles as Christmas presents for a friend and a relative. Delivery was quick and easy and hopefully, the recipients will be delighted when they open their parcels.”

Helpful Report

Posted 2 years ago

Hi John, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Good quality but overpriced”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“The light is beautiful”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Lovely lights and shades promptly delivered. Obviously on a mission to light up the world of interiors.”

Pooky 5 star review on 14th December 2023

Helpful Report

Posted 2 years ago

Hi Suzanne, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I have bought some lamps, lampshades and wall lights and I am delighted with them all. I recommend Pooky to all my friends.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love Pooky lamps and shades!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“The designs and quality of Pooky lampshades are second to none. The Staff are helpful and pleasant to talk to. My biggest problem is trying to choose from the vast number of shades .”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Great packaging and speedy delivery. Easy to use website, I like that you can browse different shades on the lamp base before you purchase.”

Helpful Report

Posted 2 years ago

Mary, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I'm very happy with my purchase of a Zsa Zsa lamp base and Ikat lamp shade.”

Helpful Report

Posted 2 years ago

Hi Ann, Such a lovely choice of lamp, and we are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“Adore these rechargeable lamps. Excellent quality & really versatile. Beautiful fabrics on the shades, bright & vibrant colours.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Lovely light, easy to fit and an easy shopping experience.”

Helpful Report

Posted 2 years ago

Hi Alison, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“A lovely range of lamps and lampshades which are both unique and beautiful”

Helpful Report

Posted 2 years ago

Hi Leah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Great choices and exciting coloured lamp shades”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Received the wrong product initially but the returns process was smooth and we got the right one on the second attempt!”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. I am so sorry to hear you received the wrong product. We strive to provide the best service we can but things can slip through the cracks. I am glad to hear we could resolve this quickly and efficiently for you. Best wishes, Chloe S

Posted 2 years ago

“Beautiful lights and great service!!”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for your review. We are glad to hear you love our products! Best wishes, Chloe S

Posted 2 years ago

“I have purchased three rechargeable lamps. I love the high quality finish of the base and the wide range of beautiful shades. They have a long lasting charge and can be moved around the home as needed. Would highly recommend.”

Helpful Report

Posted 2 years ago

Hi Karen, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Chloe S

Posted 2 years ago

“Gorgeous lights, huge choice and decent prices.”

Helpful Report

Posted 2 years ago

Hi Annabel, Thank you so much for your review. We are happy to hear you have had such a god experience with Pooky! Best wishes, Chloe S

Posted 2 years ago

“We love our pendant light! Excellent quality and service!”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase! We hope you enjoy it. Best wishes, Chloe S

Posted 2 years ago

Pooky is rated 4.9 based on 31,452 reviews