Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,350 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5896

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed two orders recently and they bought arrived beautifully packaged and fast!”

Helpful Report

Posted 2 years ago

Hi there Maryline, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Lovely item, delivered quickly and well packaged. All round success!”

Helpful Report

Posted 2 years ago

Hi there Alison, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“I have used Pooky several times and their products are superb, the same as they are on the website and their service is exemplary.”

Helpful Report

Posted 2 years ago

Hi there Emma, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“The service is impeccable, delivery within a couple of days. The lampshade is beautiful and well made, I couldn't be happier”

Helpful Report

Posted 2 years ago

HI there Laura, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“it's rare that you love basically everything that a company puts out, but that's how i feel about pooky lampshades!!”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Extremely easy to navigate website, lots of choice and design, love the colours, easy to order and pay, delivered within days of order. Overall simple and does exactly as advertised. Loving my purchases :)”

Helpful Report

Posted 2 years ago

Hi there Sarah. Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“We ordered a range of internal and external lights. The quality of everything was superb with a nice substantial feel to them. We needed them quickly and customer services sprang into action to have everything waiting for the arrival of our electrician. Very happy indeed.”

Helpful Report

Posted 2 years ago

Hi there Gavin, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“So pleased with my purchase. It looks exactly like the photo and looks amazing in my lounge.”

Helpful Report

Posted 2 years ago

Hi there, Lovely choice of shade, we're very pleased to hear that you're happy. Thank you for letting us know, it's much appreciated. Best wishes, Em

Posted 2 years ago

“Recently I made a purchase of a Pooky lampshade. Amazing service from this company, my chosen lampshade arrived in a couple of days and to say I am pleased is an understatement. Beautifully made and adds a real presence to our lounge complimenting our gorgeous lamp base. I can highly recommend Pooky and would have no hesitation in buying from them again.”

Pooky 5 star review on 6th November 2023

Helpful Report

Posted 2 years ago

“Really love the products and how unique they are! The showroom was lovely and the staff were so helpful”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“I order two lampshades and they’re stunning! They arrived so quickly and were safely packaged. I absolutely love pooky lampshades, couldn’t recommend more for a pop of colour!”

Helpful Report

Posted 2 years ago

Hi there, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“Lovely quality lights, we have replaced all the fittings in our new house with Pooky ones and they are great. I also emailed Pooky to ask a question about what wall lights would fit into an existing bracket and they replied really quickly with a list of suitable lights. Great service.”

Helpful Report

Posted 2 years ago

HI there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautiful lampshade. Delivery excellent.”

Helpful Report

Posted 2 years ago

Hi there Judith, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great quality lamp”

Helpful Report

Posted 2 years ago

“Amazing customer service. I received a delivery of a damaged wall lamp and within days I had a new one. Efficient and quick customer service as well as beautiful lighting. Thank you ANN”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Amazing light - perfect for my dressing table. So easy to hang and fast delivery.”

Helpful Report

Posted 2 years ago

Hi Jankee, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Excellent service, fast delivery and very happy with our picture light.”

Helpful Report

Posted 2 years ago

Hi Will, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Stunning mirror, super fast delivery, again, they never disappoint.”

Helpful Report

Posted 2 years ago

Hi Carla, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Customer service fantastic and the products are simply stunning! Absolutely love them”

Helpful Report

Posted 2 years ago

Hi Lynn, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Very happy with the final switches. I’ve dropped one star as two of the cover plates of the five we ordered didn’t align correctly, but customer support were great and arranged for replacements to be sent out and for us to return the faulty ones”

Helpful Report

Posted 2 years ago

Hi James, Thank you for taking the time to leave this fabulous review, I am so happy that our customer support team was able to assist you through this! We hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,350 reviews