Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,377 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Catherine S

Anonymous

Lynne P

Tor C

5908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are lovely and great value and the delivery is always prompt. Customer service is friendly too! Pooky for the win x”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Excellent service, very quick delivery. Beautiful chargeable lamp and leopard print shade . Love it 😍 such good quality x Thank you Pooky x”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Speedy and well packaged. Great quality product. No issues👍”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Absolutely love these - hold charge for hours , look fab, quality product.”

Pooky 5 star review on 26th October 2023

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Very impressed with the two lamps they look great been searching for ages to find nice looking rechargeable lamps. Lovely quality and very quick delivery , will most definitely shop again with pooky when I next need to buy lamps. So pleased with my purchase.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love pooky - on my second purchase and it won't be my last!!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent quality and looks beautiful! I’ve been looking for a rechargeable lamp for sometime and have now found the perfect one! Came ready charged so could immediately put in position. Thank you Pooky.”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Brilliant quality and design. The shades really transform a room.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent service from this company. Our beautiful Liberty 'Hera Plume' in jade, arrived quickly and was very well-packaged. Thank you, Pooky!”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“From their inspiring and easy to use website to their kaleidoscope of colours and patterns and great customer service, Pooky is my go-to for all lighting needs.”

Helpful Report

Posted 2 years ago

Pippa, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Brilliant service as always from Pooky. Jumped online to buy the Ernest lamp as soon as I got an email it was back in stock. Arrived perfectly packaged and so fast!”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Lights look amazing and arrived safely and quickly.”

Helpful Report

Posted 2 years ago

Hi there James, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I love my Pooky lights and lampshades - they are so different - visitors always comment on them!”

Helpful Report

Posted 2 years ago

Hi there Nicola, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Love the design, quality, service. Can't fault anything. I just love Pooky!”

Helpful Report

Posted 2 years ago

Hi there Lily, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Em

Posted 2 years ago

“Phileas Lamps are the best! The new GP&J Baker shades are stunning!”

Helpful Report

Posted 2 years ago

Hi there Peter, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“I love the colours and designs - really happy to ith my purchase”

Helpful Report

Posted 2 years ago

Hi there Alison, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Em

Posted 2 years ago

“Excellent service and love my lamp”

Helpful Report

Posted 2 years ago

Hi there Lucy, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Bowled over by choice, I finally bought a pleated lampshade for my silver coffee pot base. A perfect mix of Antique with contemporary. Fab online service, will be ordering again soon.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Em

Posted 2 years ago

“Great website, quick and easy order process / delivery.”

Helpful Report

Posted 2 years ago

Hi there Tatyana, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easily as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Kindest regards, Em

Posted 2 years ago

“Very nice looking and pretty well made brass wall lights. I ordered 3 and one did not have the screws, so had to spend some time looking for a good match - which I couldn’t find, do ended up changing them all to some I could find. It was difficult to fit these in a Victorian brick solid wall as the wiring has to be hidden within the wall because the boss-plates are flush with the wall. But the pooky website did give warning of this. Would be loads easier on a stud wall. I think I’ll enjoy these for years to come.”

Helpful Report

Posted 2 years ago

Hi there Laura, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,377 reviews