Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,361 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Anonymous

Lynne P

Tor C

5905

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent lighting and fast, safe delivery. Purchased 4 lights - all great quality and well priced.”

Helpful Report

Posted 2 years ago

“Really nice selection of lights. Love that you can use different fittings, e.g. brass or chrome. Too many times could not have the light I wanted cos they only did a single fitting in the wrong fiish.”

Helpful Report

Posted 2 years ago

Lesley, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“The team at Pooky were really helpful when I enquired about a small picture light which could be recharged and required no drilling or wiring.”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable wall lights and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Great customer service and such stylish designs at affordable prices! I've bought several lights from Pooky and will continue :)”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with our products and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Very cute little lamp and lovely shade Please be aware this is very small suitable for a small side table”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Everthing went well. Nice product and fast delivery to switzerland. We are very happy with our lamps”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I made my first purchase with Pooky last week and the website was nice and easy to navigate. The delivery was quick and the items purchased were of good quality. One of the items was damaged but I picked up the phone to the Pooky team and they were quick to respond and dealt with the issue efficiently and friendly.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Love this lamp, live in a Victorian terrace and I have a large hallway but it’s pretty dark and there are no light sockets so this is perfect! Looks beautiful as well, bought several lights from Pooky and am never disappointed in the look and quality. Highly recommend this fab company!”

Pooky 5 star review on 28th October 2023

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Absolutely brilliant website with the most incredible choice of beautiful lights. My sister gave me the website address, she buys lots of things from here and has a lovely house, so I knew it would be good. I just didn't know how good. Every time I thought I'd found what I wanted I saw something else that....might just look better!! I was buying two bedside lights for my bedroom. After hours of considering what pink, what size (taking everything off my bedside tables to try and imagine sizes) and looking at my bed from the doorway whilst trying to look at the picture of my final choice I made my executive decision. They were delivered immediately after being ordered, were brilliantly packaged up and most Importantly even better than I imagined they would be. My mother came and saw them and when I explained I got them from here she said she's going to look as she needs a light. Am I allowed to say two big thank yous? First and foremost to you for making my bedroom look and feel much more like a luxury hotel bedroom and having so much choice, and secondly to my sister for introducing me to you. Would it be wrong for you to become my guilty pleasure? Sarah”

Helpful Report

Posted 2 years ago

Sarah, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Our re chargeable glass table lamp and beautiful shade is just soo beautiful we love it. Very much a fan of porky x”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Easy to use website- so much choice but handy tips to choose well. Returns are made simple and refunds speedy. Product first class”

Pooky 5 star review on 27th October 2023

Helpful Report

Posted 2 years ago

Such as lovely choice of lamp- and we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“Lovely patterns so different from any other lamp shades and a wonderful choice. The showroom in Chelsea inspirational and customer service fabulous- lights arrive speedily and we’ll packed Overall very happy”

Helpful Report

Posted 2 years ago

Sheila, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“The mirror is just gorgeous and fits our home perfectly! The delivery was really quick as well”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautiful lamp and shade. It looks even better in real life”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I have been looking for a long time for a pair of shades for my bedside tables, so I was delighted when I discovered Pooky. My order of the beautiful lampshades was prompt, and the shades are now in situ. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new Pooky purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Really pleased with the items we've ordered. Quality is great and delivery was very quick.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Everything is just beautiful in design & quality. I can't get enough!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love my new lamp so much I ordered another one! Excellent service, delivery and quality of product.”

Helpful Report

Posted 2 years ago

Nikki, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Couldn’t be happier with our lights! We did a bulk delivery from Pooky as we’re renovating our house - everything arrived within two days and were of beautiful quality!”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Very good quality lamp which looks very elegant in the home. Brilliant speedy service too!!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,361 reviews