Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,237 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As l would expect from Pooky my lamp shades arrived in perfect condition and l love them. Quality was of course excellent colour spot on, l don’t think I would ever buy from any other brand”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Arrived very well packaged and speedy great quality would definitely use pooky again”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Received two lampshades and they are super. Such lovely colours and fabric -they are admired by everyone. A great buy”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely lamp, well packaged and arrived quickly”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Good website- easy to navigate. Very helpful staff when I telephoned with a query.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Beautiful product and extremely quick delivery. Will be back!”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Love pooky! Great quality products and value for money”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Such a gorgeous little lampshade! It’s really hard to find extra small lampshades that fit my vintage lamp but Pooky had lots of beautiful patterns to choose from. Fast dispatch / delivery too.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Arrived quickly and packaged very well. Absolutely delighted with our lampshades. Exactly the colour I was looking for, with the most beautiful trim and lining. Thank you 😊”

Pooky 5 star review on 22nd January 2024

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Bought a small candle light. Came on time and works really well for an area without a power point. Great light. Tempted to get another”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great service, they will go out of their way to address any queries.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Good delivery, quality of product and once when I needed to send something back they were great - would recommend.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautiful products, speedy delivery, and really well packed so my lights arrived in perfect condition.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I've previously bought 2 large antique brass Trafalgar table lamps that look terrific (in my previous, very old cottage and in my new modern home). I wanted another lamp and opted for the large Oriel as my daughter has one that I've always admired. Sale price made it fairly reasonable and delivery was extremely efficient.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I almost always use something from Pooky on all projects, recently a purchase of table lamps for a hotel restaurant came really quickly and get frequent compliments. Similarly wall lights for a bathroom refurbishment were exactly as pictured - beautiful! Thank you Pooky :)”

Helpful Report

Posted 2 years ago

Hi Charlotte, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Bought 2 pink scalloped edge lampshades from pooky,they are beautiful, I'm totally delighted with them,they complete my bedroom makeover. I've bought many lights and a mirror from pooky and always been pleased with the products and the way they are packed”

Helpful Report

Posted 2 years ago

Hi there Julie, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Good website - easy to use - quick delivery, excellent packaging, high quality items.”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Kindest regards, Em

Posted 2 years ago

“My lamp shades are amazing exactly like the website and the colours are beautiful . I couldn’t believe the delivery was unbelievably quick and packed beautifully . Well done Pooky .”

Helpful Report

Posted 2 years ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Em

Posted 2 years ago

“Pooky have gone to great lengths to accomodate me with lamp stands and plug sockets that required older 5 amp fittings for my cottage as well as remaining in communication throughout the whole process. Fantastic customer service and stunning products.”

Helpful Report

Posted 2 years ago

Hi Sarah, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Lovely lampshade - great colour. Good service.”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,237 reviews