Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,239 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality baloo mirror - never disappointed with Pooky products or service Regular customer as such a great company to deal with”

Pooky 5 star review on 19th January 2024

Helpful Report

Posted 2 years ago

Such a lovely choice of shade, and we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“Great customer service and high quality, design-led products with fast delivery”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Recently purchased a beautiful 45cm shade, perfect and made from lovely quality material. Very happy.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I ordered two gorgeous table lamps, they arrived very promptly and were well packaged. I had a problem as there were a couple of defects in the ceraminc bases and Customer Service were excellent in sorting out replacements and no quibble returns. Would definitely recommend because despite things not going to plan I actually felt like a person was interested at the other end and things were sorted very quickly.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 2 years ago

“Excellent service, fantastic lampshade”

Helpful Report

Posted 2 years ago

Hi there Sally, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great products and really responsive customers service.”

Helpful Report

Posted 2 years ago

Hi Emily, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Gorgeous wall lights! really enhanced my new kitchen thanks so much :)”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Beautiful pieces Prompt delivery Well packed”

Helpful Report

Posted 2 years ago

Hi Alifia, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes Em

Posted 2 years ago

“Absolutely love Pooky- always my go too for lighting projects and inspiration. I have purchased several lamps and lights and every time been delighted with the product and service I received. Wouldn’t hesitate to recommend- and indeed do regularly!”

Helpful Report

Posted 2 years ago

Hi there Rachel, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautiful lamp stand, looks exactly as shown on the pictures. Fast delivery too :)”

Helpful Report

Posted 2 years ago

Hi Niamh, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Amazing products”

Helpful Report

Posted 2 years ago

Hi Stephanie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“I would but pooky lampshades for every room in my house if I could afford to, I simply love them x”

Helpful Report

Posted 2 years ago

Hi there Tanya, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“We're thrilled with our new Pooky lamp. It's beautiful -- and solves the problem of a low light area with no plugs nearby. It's perfect!”

Helpful Report

Posted 2 years ago

Hi there Jill, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Em

Posted 2 years ago

“Great experience all round. 10/10 will shop here again.”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“The lampshade that I bought is absolutely stunning! The silk fabric and fabulous pigments of turquoise and sand, will complement the setting in my living room bringing out some accent colours! Excellent fast delivery too!”

Helpful Report

Posted 2 years ago

Hi Catherine, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“It’s only my second order from Pooky and I am very pleased indeed. Communications were clear and prompt. My lovely lamp arrived well packaged and in great time. I’m very happy with the Pooky service!”

Helpful Report

Posted 2 years ago

Hi Maria, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I have had my eye on a large light for months and it was out stock for a while, as soon as it came back in I was notified and finally got my hands on it. It is beautiful and just like the photo!! I cant wait to get it up in my dining room as the centre piece! So many options on Pookys website, im going to kit out the rest of my new build house with their products!!!”

Helpful Report

Posted 2 years ago

Hi there Sam, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Fast delivery, well packaged and delightful lampshades which always add a splash of colour and design to your room. I’ve never been disappointed but have had to exchange a couple of shades for a different size or shape which does add to the cost.”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“fantastic website & delivery service. thanks”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Love my new lampshades and they were a total bargain in the sales! Will look stunning when my living room has been completed!”

Helpful Report

Posted 2 years ago

Hi there Dawn, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,239 reviews