Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,239 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pooky have gone to great lengths to accomodate me with lamp stands and plug sockets that required older 5 amp fittings for my cottage as well as remaining in communication throughout the whole process. Fantastic customer service and stunning products.”

Helpful Report

Posted 2 years ago

Hi Sarah, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Lovely lampshade - great colour. Good service.”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great products and very quick delivery!”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“This is the 3rd time I’ve ordered from Pooky, great quality & fast service. Had a query about the Rita chandelier & they replied quickly & helpful. Will definitely be returning.”

Pooky 5 star review on 19th January 2024

Helpful Report

Posted 2 years ago

Hi Emma, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Not received. Courier company failed to deliver (on 2 occasions) so have cancelled order.”

Helpful Report

Posted 2 years ago

Hi there, I am sorry to hear you have had some trouble with DPD delivering your order and I can only apologise for this happening. Once the order is dispatched, we have very little control over this so I am sorry this never arrived with you. Kindest regards, Em

Posted 2 years ago

“Great company, quick delivery”

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Posted 2 years ago

Hi Amanda, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Incredibly fast delivery (Next day! Even though I didn't pay for it...!) and amazing quality products at great price points.”

Helpful Report

Posted 2 years ago

Hi Beth, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Lovely lampshades, great design and really good quality”

Helpful Report

Posted 2 years ago

Hi there Anna, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Service very good as usual”

Helpful Report

Posted 2 years ago

Hi there Denise, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautifully made lampshade, at a very reasonable price, just the elevated update that was needed for a pretty lamp.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great service and product”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Stunning! Pooky has such a great choice of high quality, well made lampshades with something for every room and every style.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes Emmy

Posted 2 years ago

“Super quick delivery just one day from order. Great quality and look beautiful in my home”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Purchased 3x pumpkin glass shades, super easy to order, very speedy delivery, great packaging. Shades are all handmade so there are slight imperfections but I love that. Great product, great service!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I love the lamp we ordered, the light bulb is very cosy, and we had fast delivery. The only thing I do not like about the lamp is the on / off switch. It’s not a convenient one being so close to the bulb and underneath the shade.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Very fast efficient service. I love my lights - they have added a special effect to my new kitchen and work beautifully to illuminate my work area”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Very good service from Pooky as always.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Love my purchases, and customer service when I had a small issue was exceptional.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“I am so pleased with my light shades, the fabric is lovely beautifully finished. Everything I have purchased from Pooky has been great.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautiful light, well made and it arrived very quickly.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,239 reviews