Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,964 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,964 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing value compared to competition (Corston) really value free delivery too”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“We have purchased a few things from Pooky for our renovation as they tend to have something a bit different and of excellent quality which will stand the test of time. The sale is always a bonus too, definately worth a browse.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Fast service great quality and quirky lighting options”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“These shades are so beautiful- haven’t put them on my chandeliers yet but once the room is ready I will. They came so quickly even with standard postage- well wrapped too”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“We are so happy with our reading lights. The order process went smoothly as well. I will definitely buy lights from Pooky again.”

Helpful Report

Posted 1 year ago

Thank you for letting us know so graciously that you are happy with your order. We are so glad to now have you as a loyal customer, and we look forward to seeing your next Pooky purchase! Best Wishes, Emmy

Posted 1 year ago

“I have a few Pooky lamps, a chandelier a pendant and love them all. Their fresh designs and the way the light works in the room are fabulous. Logistically the company make it easy to buy online, they come quickly and the returns is easy. I highly recommend them and soon I will own a mirror of theirs too. I can’t imagine buying from anywhere else.”

Helpful Report

Posted 1 year ago

Chiara, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“The designs are varied and original but retain a classic feel. We have been able to style our bedroom, study, and sitting room and are delighted with the quality as well as the service received”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with our product and the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Pooky have always been great to deal with. Customer service team are very helpful. Product is gorgeous, really good quality and unusual.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“With our 1930's house renovations underway I can rely on Pooky to have the right lighting products for all indoor and outdoor areas, they are perfectly wrapped and arrive with great efficiency.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“QUICK AND EASY TO ORDER AND FAST DELIVERY. ABSOLUTELY LOVE MY NEW LAMPSHADES SO DIFFERENT FROM ANYTHING ELSE OUT THERE”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Lovely products, fast delivery, well packaged and great communications.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Lovely products and excellent website!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Beautiful product. Delighted as always.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Beautifully made lamp. Pretty and practical. Looks lovely on my dressing table but does not take up too much space. Delivery quick and efficient. Would recommend.”

Helpful Report

Posted 1 year ago

Marie, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Beautiful products with quality finishes. Customer service was excellent, I was able to sign up to be notified when the product I wanted was currently out of stock, which was super handy. Packaging was great and delivery was fast - 10/10!”

Helpful Report

Posted 1 year ago

Sally, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Gorgeous selection of really trendy lighting and so much selection for each fitting”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Really creative & colourful designs”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Absolutely thrilled with my new shades. Pooky were professional throughout and shades delivered within 2 days.”

Helpful Report

Posted 1 year ago

Such a lovely choice of lampshade, and we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 1 year ago

“Excellent service and extremely quick! Live my lamps ! One bought as a birthday gift , I had to buy another to match ! They are beautiful and too lovely to be single !”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Appreciate Fast free delivery .”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

Pooky is rated 4.9 based on 30,964 reviews