Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,220 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5869

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great quality , everybody comments on our lovely lights. We've used pooky lights throughout our renovation project.”

Helpful Report

Posted 1 year ago

Hi Hannah, Your feedback means a lot to us, and we are thrilled to hear that you are satisfied with the quality of our lights. It's wonderful to know that everybody comments on the lovely ambiance they create. We're also delighted that Pooky lights have been a part of your renovation project. As a loyal customer, your continued trust and support mean the world to us. We are grateful to have you as part of the Pooky family! If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help. Thank you for your glowing review and for being such a valued customer. Best wishes, Mara

Posted 1 year ago

“Amazing and gorgeous lampshades!”

Helpful Report

Posted 1 year ago

Hi Camille, Thank you so much for your wonderful 5-star rating of Pooky! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase. We couldn't agree more with your sentiment of "Amazing and gorgeous lampshades!" Our team at Pooky takes great pride in crafting unique and stunning lampshades that add a touch of beauty to any space. We're delighted that you love them as much as we do! Once again, thank you for your kind words and for choosing Pooky for your lighting needs. We hope to serve you again in the future. Best wishes, Mara

Posted 1 year ago

“Love my wall lamps. Well made. Well designed.”

Helpful Report

Posted 1 year ago

Thank you for sharing your image with us, the lampshades and wall fittings look perfectly at home in your beautiful room! Best wishes, Poppy

Posted 1 year ago

“Excellent service and delivery. So very pleased with my new lamp even better than expected.”

Helpful Report

Posted 1 year ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Poppy

Posted 1 year ago

“I’m in love in my new lights 🤎 . Just what I needed. Easy to put up & install . Arrived well packaged and very prompted. Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for sharing such a lovely image with us, Sylwia. The Swan neck and Flora shade look like they have made a great addition to your home. Best wishes, Poppy

Posted 1 year ago

“Helpful when a lampshade was cracked. Sent a replacement without quibble straight away.”

Helpful Report

Posted 1 year ago

I'm so glad we were able to resolve the issues you had with your order, We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Poppy

Posted 1 year ago

“I did pay a little more for my beautiful lampshade however the quality, detail, design and colour far exceeds my expectations. Thank you. Also, excellent service. Not long to wait for item.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 1 year ago

“Really good lanterns for the outside of our house.”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best wishes, Poppy

Posted 1 year ago

“A five-star product. We initially purchased something cheaper and inferior, and returned when they were unsurprisingly poor, then we discovered Pooky. Not only did the picture lights fit our style and needs but they're worth every penny. Next time, I'll come straight to them.”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase! Best wishes, Poppy

Posted 1 year ago

“Beautiful little lampshade in muted colours for a calm atmosphere in the bedroom”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 1 year ago

“Really quick and efficient delivery . I originally ordered a 40 cm shade but it didn’t look quite right on the floor lamp so I sent it back in the original packaging ( easy to do ) and bought a 45 cm shade which now looks perfect 👌”

Helpful Report

Posted 1 year ago

Lovely choice of lamp and shade! We are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated! Best wishes, Poppy

Posted 1 year ago

“We loved our wall lights so much that we are about to order 3 more! Great quality product”

Helpful Report

Posted 1 year ago

Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Poppy

Posted 1 year ago

“Two more great lampshades for a client. Both look beautiful and give the client's lamp bases a new lease of life.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 1 year ago

“Good quality lampshades and unusual, plus the service was very good”

Helpful Report

Posted 1 year ago

Shelia, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Poppy

Posted 1 year ago

“Great Wall light - easy to install no need to wire in. Looks brilliant in our old cottage. Arrived well packed & on time.”

Helpful Report

Posted 1 year ago

Thank you so much for sharing such a lovely image with us Emma. The Mason looks like it has made a great addition to your home! Best wishes, Poppy

Posted 1 year ago

“Lovely colours”

Helpful Report

Posted 1 year ago

Thank you for your review, we love our colour at Pooky so we are glad to hear that you do too! Best wishes, Poppy

Posted 1 year ago

“First time used this company, it was a very good experience, delivery was quick & product excellent.”

Helpful Report

Posted 1 year ago

Thank you for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase! Best wishes, Poppy

Posted 1 year ago

“Such lovely lights. There’s definitely something for everyone with such a huge choice available!”

Helpful Report

Posted 1 year ago

Thank you for your review, we are so pleased to hear you're such a fan of our products! Best wishes, Poppy

Posted 1 year ago

“Great range of products, and good quality (important) and delivery is really good”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Kind regards, Poppy

Posted 1 year ago

“Lovely range of products , excellent quality. Customer service is 5 star Packaging is 5 star Delivery is prompt and professional After spending £3000 I’ll be back for the next project 😊”

Helpful Report

Posted 1 year ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Poppy

Posted 1 year ago

Pooky is rated 4.9 based on 31,220 reviews