Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,964 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,964 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product, fantastic service and prompt delivery within specified time frame! Look forward to purchasing more lighting from you!”

Helpful Report

Posted 1 year ago

Sandra, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“The products are excellent, seem very well made. One item arrived broken, but customer service were excellent sending a replacement immediately.”

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Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Fast delivery and really happy with service”

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Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Love my new lampshade!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Excellent products, good quality and finish.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“I’m absolutely delighted with my Pooky lampshades. Easy to order, arrived quickly, beautiful quality.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Lovely lamp shade which arrived promptly.”

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Posted 1 year ago

Hi Linda, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Absolutely love my wall lights… point products are the best, the website is super, with fast delivery and Really good customer service too.”

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Posted 1 year ago

Hi there Rose, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes Best wishes. Em

Posted 1 year ago

“I bought two lampshades recently one for the hall and one for the lounge. Both have been hugely admired. I love the colours and the styles They are decribed well on the website and the delivery service is second to none. Well packaged and delivered more quickly than any other delivery service I use.”

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Posted 1 year ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes Em

Posted 1 year ago

“Absolutely LOVE Pooky. It is always my first port of call for anything light related. And it now does lovely candles and mirrors too! It has such a huge range of different light fittings/lamps/shades and all are so stylish. I have a really long wishlist! Most of the items are very reasonably priced. Also very speedy delivery and great customer service. I have only needed to speak to them once and they were incredibly helpful.”

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Posted 1 year ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes Em

Posted 1 year ago

“Bought two beautiful brass lamp bases. Packaged well and delivered super quick. Customer service really helpful too. I keep coming back!”

Helpful Report

Posted 1 year ago

You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 1 year ago

“Service excellent, quality of products excellent. Good value for money”

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Posted 1 year ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes Em

Posted 1 year ago

“Love ALL Pooky products and wish I could buy it all!!”

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Posted 1 year ago

Hi there, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Great products, great service”

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Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“I have purchased standard lamps and shades previously from Pooky and have been so happy with the quality and the service. This time I purchased 3 flush ceiling lights, these are just perfect. The delivery was free and although it said 3-5 days it was next day. Incredible service. I”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 1 year ago

“Lights ordered easily online and delivered quickly. Delighted with quality of lights (exterior)- they are sleek, stylish, well made and look like they will last forever! I think they are good value for money as the quality is superb. Very pleased with purchase and they really enhance the exterior of our house. Will definitely recommend Pooky!”

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Posted 1 year ago

Hi Nicola, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 1 year ago

“Good service lovely lights at a fair price. Looking forward to my next purchase.”

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Posted 1 year ago

Hi Julie, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Amazing service and amazing lamps, they look perfect in any room.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Love the first picture light that I bought and haven't put the other two up yet. Hope they will be as good as the first one”

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Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

“Really pleased with the lamb base and shades I purchased, lovely quality and interesting designs. Particularly love the twist cord for a great added touch”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

Pooky is rated 4.9 based on 30,964 reviews