Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,452 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5919

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“beautiful quality shade, as ever”

Helpful Report

Posted 2 years ago

Hi Eleanor, Thanks for letting us know that you are pleased with your Pooky shade- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Beautiful, quality products with a very easy returns policy - key when you don't live near a shop!”

Pooky 5 star review on 16th December 2023

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Posted 2 years ago

Hi Katie, Thank you for sharing your image with us, the lampshade looks perfectly at home in your beautiful room! We're so glad you have had a straightforward delivery and returns process also! Best wishes, Chloe

Posted 2 years ago

“Just LOVE Pooky lights. You can always find something that is just right and not run of the mill. Style and substance. Pleasant customer service too.”

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Posted 2 years ago

Hi Joanne, Thank you for feedback! We are so pleased you are happy with our range of funky and unique products, as it is something we love to be able to offer to our customers - we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Beautiful lights and high quality fittings”

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Posted 2 years ago

Clare, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Chloe

Posted 2 years ago

“Amazing lights”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“I've bought loads of Pooky lights for my new house. Now I don't even bother looking anywhere else - I know that Pooky is always going to be great quality, beautiful, reasonably priced and fantastic customer service.”

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Posted 2 years ago

Hi Louise, Thank you so much for your review and we are so pleased to have you as a loyal customer of Pooky! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Chloe

Posted 2 years ago

“Absolutely love my lampshade. Great quality and the colours just right. Thank you.”

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Posted 2 years ago

Hi Rosie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Fun, quirky and well-priced range of lights and shades. Love me some Pooky.”

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Posted 2 years ago

Hi Georgea, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Chloe

Posted 2 years ago

“Love, love my new Pooky shade. It’s so well made, colour is beautiful and I think it looks great.”

Pooky 5 star review on 15th December 2023

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Posted 2 years ago

Thank you so much for sharing such a lovely image with us, Maureen. It looks like these have made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

“This Rechargeable lamp is even better than I expected. The 3 settings work well. I teamed it with the zebra lampshade .”

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Posted 2 years ago

Hi Beverely, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! This looks lovely paired with the Natural Disco Zebra by Matthew Williamson shade! Best wishes, Chloe

Posted 2 years ago

“Pretty little globes. Quite hard to get to hang straight”

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Posted 2 years ago

Hi there, So glad you like your products, however If you have issues with getting these hung straight we would be more than happy to help with this if you email into our customer service email address hello@pooky.com! Best wishes, Poppy

Posted 2 years ago

“Great lamp!!!”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Poppy

Posted 2 years ago

“We ordered a lamp base that was to be painted in little green clay. It arrived sooner than promised and looks amazing. This is our first purchase from Pooky so we were a bit nervous buying from the internet - but the quality of the product with the cloth bound flex was outstanding. Communication on delivery first class and the packaging was faultless. So a big thank you.”

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Posted 2 years ago

Hi Gill, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Poppy

Posted 2 years ago

“Very pleased with our new lamp, we will be ordering again.”

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Posted 2 years ago

Hi Leslie, So happy to hear you're happy with your new Pooky purchase! We can't wait to see you again soon. Best wishes, Poppy

Posted 2 years ago

“The order was processed quickly and efficiently and our lovely wireless lamp looks very nice. Really pleased with the service from Pooky.”

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Posted 2 years ago

Hi Linda, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Kindest regards, Poppy

Posted 2 years ago

“Great collection of items, easy communication and process of buying items.”

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Posted 2 years ago

Hi Alice, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“It was exactly what I expected. The selection of shades available were excellent together with the lamp itself and I am thrilled”

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Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase! Best wishes, Poppy

Posted 2 years ago

“Beautiful product and great service.”

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Posted 2 years ago

Hi Charlotte, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 2 years ago

“Love my pooky lights - such high quality!”

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Posted 2 years ago

Hi Carolynn, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kind regards, Poppy

Posted 2 years ago

“Really easy to order and when it arrived, we were delighted”

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Posted 2 years ago

Hi Claire, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Poppy

Posted 2 years ago

Pooky is rated 4.9 based on 31,452 reviews