Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,744 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,744 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 9th September 2026

Izabela T

Pooky 5 star review on 8th September 2026

Alan G

Pooky 5 star review on 6th September 2026

Xin Z

5982

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous product, I love my rechargeable lamp. Quality is great, service extremely good, and very helpful customer service. Thanks Pooky”

Helpful Report

Posted 2 years ago

Sue, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“A quick turnaround. Lamp arrived beautifully wrapped. Lovely quality and just as described.”

Helpful Report

Posted 2 years ago

Hi Adrienne, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Very high quality lamps, with innovative designs. Huge amount of range, so you can really just design your dream lamp and they can do it. The quality and attention to detail is so high, it elevates the entire room.”

Helpful Report

Posted 2 years ago

Hi Nicola, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Ordered 2 rechargeable lamps. One was great but the other one did not work at all. The button would not work. Sent it back over a week ago but not heard anything or received a refund”

Helpful Report

Posted 2 years ago

Hi Helen, I am sorry to hear about this. I can see that my colleague arranged for a replacement lamp to be sent out to you, and you have since received this. Please do let us know if there is anything else we can help you with. Best Wishes, Emmy

Posted 2 years ago

“I'm so impressed with Pooky lights. The quality is exceptional.If you are looking for something a bit different,this is the place to go.”

Pooky 5 star review on 17th December 2023

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Phieas lamp returned to you because the on/off switch did not work.”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Really cool designs and quick and speedy delivery!”

Helpful Report

Posted 2 years ago

Hi Georgia, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“It is everything I imagined and more. Gorgeous shade, lovely blue colour. The quality is fantastic. Already eyeing up my next shade. Great way to add print to your home”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“The lamp shades are little works of art.beautifully made with attention to detail”

Helpful Report

Posted 2 years ago

Hi Elizabeth, Thank you for letting us know so graciously that you are happy with your Pooky shades - we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“The chargeable lights are the best we have loads at work as well as at home and they are smart practical and classy”

Helpful Report

Posted 2 years ago

Hi Lindsay, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best wishes, Chloe

Posted 2 years ago

“Lovely lamp, really solid and beautifully made. Shade is equally well put together, gorgeous fabric and finish. Thank you for an excellent product!”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

“Loved the wall lights , just perfect .”

Helpful Report

Posted 2 years ago

Hi Michelle, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

“beautiful quality shade, as ever”

Helpful Report

Posted 2 years ago

Hi Eleanor, Thanks for letting us know that you are pleased with your Pooky shade- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Beautiful, quality products with a very easy returns policy - key when you don't live near a shop!”

Pooky 5 star review on 16th December 2023

Helpful Report

Posted 2 years ago

Hi Katie, Thank you for sharing your image with us, the lampshade looks perfectly at home in your beautiful room! We're so glad you have had a straightforward delivery and returns process also! Best wishes, Chloe

Posted 2 years ago

“Just LOVE Pooky lights. You can always find something that is just right and not run of the mill. Style and substance. Pleasant customer service too.”

Helpful Report

Posted 2 years ago

Hi Joanne, Thank you for feedback! We are so pleased you are happy with our range of funky and unique products, as it is something we love to be able to offer to our customers - we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Beautiful lights and high quality fittings”

Helpful Report

Posted 2 years ago

Clare, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Chloe

Posted 2 years ago

“Amazing lights”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“I've bought loads of Pooky lights for my new house. Now I don't even bother looking anywhere else - I know that Pooky is always going to be great quality, beautiful, reasonably priced and fantastic customer service.”

Helpful Report

Posted 2 years ago

Hi Louise, Thank you so much for your review and we are so pleased to have you as a loyal customer of Pooky! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Chloe

Posted 2 years ago

“Absolutely love my lampshade. Great quality and the colours just right. Thank you.”

Helpful Report

Posted 2 years ago

Hi Rosie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Fun, quirky and well-priced range of lights and shades. Love me some Pooky.”

Helpful Report

Posted 2 years ago

Hi Georgea, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Chloe

Posted 2 years ago

Pooky is rated 4.9 based on 31,744 reviews