Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,465 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5918

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good quality and very pretty lamp!”

Helpful Report

Posted 2 years ago

Hi there, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Great style, great service. I’m entirely satisfied with my lamp and the buying process was simple.”

Helpful Report

Posted 2 years ago

Hi David, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Overall good service and shipped quickly and efficiently.”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Order delivered quickly and very well packed. We are thrilled with the lamp. Even the electrician commented on how great it looks.”

Pooky 5 star review on 6th December 2023

Helpful Report

Posted 2 years ago

Hi Heather, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I have bought lamps from Pooky in the past and always been really pleased. Things arrive on time and well packaged.”

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Posted 2 years ago

Hi Alison, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best Wishes, Emmy

Posted 2 years ago

“Love the candles! Swift delivery”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I absolutely love my ceiling pendant. It’s made our living room!! Definitely looking forward purchasing new light fittings in the new year. Thank you so much! Communication great too!”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“It is only a small lamp and shade but importantly for the space it is to light, it is with a rechargeable battery, thus avoiding unsightly wire. The colour of the shade and the finish of the base in antique silver fit the dining room perfectly. I could not be more pleased.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Great service despite a busy Black Friday!!!”

Helpful Report

Posted 2 years ago

Hi Samantha, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Perfect light and lampshade for the bedroom”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautiful products and speedy delivery! The lampshades really make the room and the rechargeable lamps are a game changer for these darker corners with no sockets”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“My house is filled with pooky lights. I occasionally look elsewhere but always come back to pooky for quality, choice and brilliant customer service that can’t be matched anywhere else! Not sure what I did before Pooky?!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“The lighting we have bought from Pooky on several occasion have been of very high quality and never disappointed. Costs are very fair and delivery has been quick and simple. Customer services when we needed them have responded quickly and resolved the issue. Highly recommend.”

Helpful Report

Posted 2 years ago

Hi Hazell, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Beautiful light fitting , great delivery service . Will be using again very soon”

Helpful Report

Posted 2 years ago

Hi Naomi, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Lovely lamp - very good value”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I’ve purchased quite a few time from Pooky and always had great service. The good have always arrived well packaged and in good time!”

Helpful Report

Posted 2 years ago

Hi Claire, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Fast delivery, gorgeous lamp! Very happy with my purchase!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great service and lovely products. If only I could choose myself the right size of lampshade!”

Helpful Report

Posted 2 years ago

Hi Hester, Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Great service and love the Phileas rechargeable lamp. Great choice of lampshades. Gave 4* instead of 5* because they don't provide the battery to buy with instructions on their website, you have to send the lamp back to them.”

Helpful Report

Posted 2 years ago

Hi Sally, We are so happy that you are enjoying your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! We appreciate your feedback regarding the battery. We get the lamps back if a battery needs replacing to ensure these are properly fitted and do not damage the lamp further. I do apologies for any inconvenience this causes. Best wishes, Chloe S

Posted 2 years ago

“Always high quality products with luxury finish and unique designs.”

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Posted 2 years ago

Hi Kate, Thank you so much for your review. We are so glad to hear you love our products! Best wishes, Chloe S

Posted 2 years ago

Pooky is rated 4.9 based on 31,465 reviews