Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,760 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,760 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 30th October 2025

5761

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pooky lights are fantastic, great quality and lightens up any room. There design is distinctive and stands out and give that little bit extra you look for.”

Helpful Report

Posted 2 weeks ago

Hello Lynn, Thank you so much for your kind words! We're delighted to hear that you're loving your Pooky lights. It's great to know they're not only brightening up your space but also bringing that distinctive touch you were looking for. We really appreciate your support and hope they continue to shine in your home for years to come! Best regards, Ella.

Posted 1 week ago

“Gorgeous small lampshades, beautiful, thank you!”

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Posted 2 weeks ago

Hello, Thank you for the 5 star review and the compliment on our lampshades! We really appreciate the support! Best wishes, Ella.

Posted 1 week ago

“Beautiful lampshades - nicely packed and delivered swiftly.”

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Posted 2 weeks ago

Hello Sharon, Thank you for your lovely review. We're thrilled to hear that you love our lampshades just as much as we do! We are glad that everything arrived well packed and was delivered promptly. Thank you for your support. Warm regards, Ella.

Posted 1 week ago

“Great selection. Delivery worked well. I’d use again”

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Posted 2 weeks ago

Hello Paul, Thank you for the 5 star review. We are pleased to hear that you enjoyed our product range and that your order arrived on time. Hope to see you again in the future! Kind regards, Ella.

Posted 1 week ago

“We ordered two daisy table lamps with 20cm empire shade in blush Tuffley gathered cotton. Easy to order, arrived within a few days and look fabulous on bedside tables in our bedroom.”

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Posted 2 weeks ago

Hello Juliet, Thank you for your wonderful review! We are thrilled to hear that you are delighted with your new lamps and lamp shades. The Blush Tuffley is a great choice with the Daisy table lamp! Great to hear that the process went smoothly for you. Thank you for your support. Kind regards, Ella.

Posted 1 week ago

“I love pooky and have a fair amount of lamps and shades from you. Service is great and the lamps and shades make you want to have a bigger house so you can buy more lamps. Never been disappointed with anything I’ve bought”

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Posted 2 weeks ago

Hello Pauline, Thank you so much for your lovely review – it really made us smile! We're absolutely delighted to hear you're such a fan of Pooky and that our lamps and shades have found a happy home with you. Wanting a bigger house just to fit more lamps might be the best compliment we’ve ever had! We're so grateful for your continued support. Kind regards, Ella.

Posted 1 week ago

“Lovely looking rechargeable lamps but the bulbs are so dim even at the highest level we can’t use them for reading.”

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Posted 2 weeks ago

Hello June, Thank you for your feedback, and we're really glad to hear you love the look of the rechargeable lamps. We're sorry to hear that the brightness isn't quite meeting your needs for reading. Please don’t hesitate to get in touch with our customer service team – we’re here to help you get the best out of your lamps! hello@pooky.com Kind regards, Ella.

Posted 1 week ago

“Good quality lighting, well packaged and reliable.”

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Posted 2 weeks ago

Hello Es, Thank you for your 5 star review. We're thrilled to hear you have had an excellent experience when buying with us. Thank you for being a Pooky supporter! Kind regards, Ella.

Posted 1 week ago

“Pooky has a super range of lighting! I love the quality and the styles. The fabrics used for the lampshades are beautiful! The recent addition of so many rechargeable lights is a game changer. They are brilliant! Delivery is quick and customer service is excellent making the whole experience top notch! Thanks Pooky!”

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Posted 2 weeks ago

Hello Camilla, Thank you so much for your lovely review! We're thrilled to hear you're enjoying the range — especially the lampshade fabrics and the new rechargeable designs. It's great to know they've made a difference and that the whole experience, from delivery to customer service, felt seamless. We really appreciate your kind words and support — thank you for being a part of the Pooky community! Kind regards, Ella.

Posted 1 week ago

“We ordered the rechargeable Pooky lamp with the marshmallow scalloped shade and it has genuinely lifted our whole room. It looks chic without trying too hard and is super practical. We love it so much we’re already planning to buy more – my husband was even browsing the Pooky website this morning to finally pick the lamps for our cabinet. Safe to say: very happy with this purchase.”

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Posted 2 weeks ago

Hello Iotje, Thank you so much for your lovely review — we’re delighted to hear the lamp has made such a positive impact in your room! We especially love that your husband’s already back on the website — sounds like the start of a proper Pooky collection! Thanks again for your support — we really appreciate it. Kindest regards, Ella.

Posted 1 week ago

“I bought two fabulous lampshades to be used on a pair of bedside lamps as part of a new bedroom design. Both shades came well packaged and are I think you will agree beautiful. I also ordered new plug sockets and a light switch all in brass. Although not yet fitted I have had a sneaky look and they have just the right level of metallic warmth and lustre. Great job Pooky, I can’t wait to place my next order.”

Pooky 5 star review on 13th October 2025

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Posted 2 weeks ago

Hello John, Thank you so much for your kind words! We're thrilled to hear you're pleased with the lampshades and that they’ve become a part of your new bedroom design – they really are a beautiful choice. We're also glad the brass sockets and switch have the perfect warmth and finish you were looking for. Thanks again for your support and for shopping with Pooky! Kind regards, Ella.

Posted 1 week ago

“Beautiful pattern that looks so lovey when lit. Package really well and quick delivery”

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Posted 2 weeks ago

Hello, Thank you for your review and sharing this lovely image. Our Matthew Williamson shade looks to fit your lamp and aesthetic just perfect - great choice! Thank you again for choosing Pooky. Best wishes, Ella.

Posted 1 week ago

“Beautiful lamp! And such speedy delivery.”

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Posted 2 weeks ago

Hello, Thank you so much for your 5 star review! We're pleased to hear that you love your new lamp and that you received it quickly. Enjoy! Kind regards, Ella.

Posted 1 week ago

“Excellent products that look fantastic in our home.”

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Posted 2 weeks ago

Hello Fred, Thank you for your great review. We're thrilled to hear you love our products and that they are complimenting your home. Enjoy! Kind regards, Ella.

Posted 1 week ago

“Absolutely love the larger Trafalgar lamps. I've been "looking after" my sister's for a few years now and she wanted them back. Couldn't be without them so had to buy a couple of my own. Absolutely stunning lamp, beautifully made. Delivery was super quick too. Thanks Pooky!”

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Posted 2 weeks ago

Hello Tim, Thank you for your excellent review! We're so glad to hear this — and what a brilliant story! It sounds like those Trafalgar lamps made quite the impression during their extended stay with you! We're delighted you now have a pair of your own to enjoy. Kind regards, Ella.

Posted 1 week ago

“This is my first purchase from Pooky . Fantastic customer service from the start . I was kept well informed as to when the lamp would arrive. Packaged in sturdy recyclable packaging. Everything arrived in great condition. The lamp has transformed a rather dark corner of the sitting room. It’s beautifully made . Ordered an extra Genesis cell which has proved really useful.”

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Posted 3 weeks ago

Hello Sally, Thank you so much for your kind review! We’re delighted to hear that everything—from the service to the packaging to the lamp itself—met your expectations. It’s wonderful to know the lamp has brightened up your space (literally!) and that the extra Genesis Cell is proving useful. We really appreciate you taking the time to share your experience. Thank you for choosing Pooky. Best wishes, Ella.

Posted 1 week ago

“Absolutely GORGEOUS product that does my new wallpaper proud!!!”

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Posted 3 weeks ago

Hello Alexia, Thank you for your 5 star review. Wow! What a statement wallpaper, it looks wonderful! Our Firefly wall light looks absolutely incredible against it. We're glad your order lived up to your expectations and we are thrilled with your excellent feedback. Kindest regards, Ella.

Posted 1 week ago

“Once it all adds up; the bulb/s, shade and stand you think - - this is pricey! Alas, the package arrives in quick time and as you unbox your new purchase, it becomes obvious why you spent that little bit extra. Our light is a wonderful addition to our breakfast table, and has added to the experience of sitting down to eat with ambience. The details and design are so thoughtful and well made, it's a delight to put it together and realise that bigger spend was well worth it!”

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Posted 3 weeks ago

Hello Allison, Thank you so much for your lovely review. We know our pieces are an investment, so it means a lot to hear that the quality and design made it feel worthwhile. We're especially glad the light has added something special to your breakfast table — that's exactly the kind of everyday joy we hope to bring! Kind regards, Ella.

Posted 1 week ago

“Love them!”

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Posted 3 weeks ago

Hello Tilly, Thank you for the 5 star review! We are thrilled to hear that you love your order! Your positive feedback means the world. Kindest regards, Ella.

Posted 2 weeks ago

“The picture light I purchased is of great quality and very easy to use. The light arrived very well packaged and secure great fast and smooth service. Have purchased from poly on other occasions and have been very happy with items And service.”

Helpful Report

Posted 3 weeks ago

Hello Richard, Thank you so much for your kind words and for being a returning customer – it truly means a lot to us! We're delighted to hear you're pleased with your picture light and that everything from the quality to the packaging and service hit the mark. It's always a joy to know our lights are finding happy homes, and we look forward to hopefully lighting up more spaces for you in the future! Warmest wishes, Ella.

Posted 3 weeks ago

Pooky is rated 4.9 based on 30,760 reviews