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Pooky Reviews

4.9 Rating 31,919 Reviews
98 %
of reviewers recommend Pooky
4.9
Based on 31,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Excellent company to deal with. Will be buying lots more. Very happy
Read Pooky Reviews
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Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 2nd November 2026
Anne S
Pooky 5 star review on 2nd November 2026
Elif K
Pooky 5 star review on 2nd November 2026
Elif K
Pooky 5 star review on 2nd November 2026
Katie P
Pooky 5 star review on 2nd November 2026
Katie P
Pooky 5 star review on 20th September 2026
Catalina H
Pooky 5 star review on 13th September 2026
Carola B
5983
Anonymous
Anonymous  // 01/01/2019
“Excellent value. Speedy delete. Easy website Great quality”
Helpful Report
Posted 2 weeks ago
“So pleased with the quality and design of this lampshade again. Always packaged very well and a very quick delivery.”
Helpful Report
Posted 2 weeks ago
“We love dealing with Pooky! Unique colourful designs coupled with sensible pricing and a first class delivery service make them a perfect partner during our bungalow refurbishment.”
Helpful Report
Posted 2 weeks ago
“Absolutely delighted with my Trindle rechargeable lamps and Moonstone shades. Beautiful lamps snd great quality. Delivery and customer service from Pooky is second to none.”
Pooky 5 star review on 18th October 2026
Helpful Report
Posted 2 weeks ago
“Beautiful glass lamp, highly recommend it!”
Pooky 5 star review on 18th October 2026
Helpful Report
Posted 2 weeks ago
“I am an Electrician and fit Many Lights and i can Honestly say that Pooky Lights are Great. They do Modern Living Lights and Lamps as well as Lights to look Fantastic in Period Homes. I wouldnt hesitate to Recomend as they really are great quality.”
Helpful Report
Posted 2 weeks ago
“A very neat and attractive chargeable lamp, delivered quickly. Just what we wanted”
Helpful Report
Posted 2 weeks ago
“Very pleased with appearance and quality of product. Dispatched promptly. Thankyou”
Helpful Report
Posted 2 weeks ago
“So delighted with lampshades and they arrived earlier than expected. Very well packaged. Great company to order from.”
Pooky 5 star review on 16th October 2026 Pooky 5 star review on 16th October 2026
Helpful Report
Posted 2 weeks ago
“I am absolutely thrilled with my table lamp. I bought the Lillee lamp in whitewash wood, with the Ikat berries silk shade for my bedroom. It is a beautiful lamp, and the shade is gorgeous. It gives just the right amount of light, and is all beautifully made. Very happy customer!”
Helpful Report
Posted 2 weeks ago
“First class products and service. You pay a little more it gay a far superior product. Thank you”
Helpful Report
Posted 2 weeks ago
“I ordered 2 lightbulbs for my Pooky Lantern. One of them was broken on arrival, but Pooky dealt with the issue very quickly and sent me a replacement bulb. All in all an excellent service!”
Helpful Report
Posted 2 weeks ago
“Lovely light fitting ( scoop chandelier) delivered promptly with no fuss.”
Helpful Report
Posted 2 weeks ago
“Excellent items, very stylish, extremely pleased,”
Helpful Report
Posted 2 weeks ago
“Have not received my order of the Stella pendant and Pooky are extremely slow to respond to messages (I have not had a reply from them yet) so who knows if I will ever receive my item or get my money back!? Such incredibly poor service for an expensive purchase. Would think very hard before ordering again.”
Helpful Report
Posted 2 weeks ago
“I purchased a rechargeable marble lamp base and it was despatched and received in excellent time. I would definitely purchase again from this company as a need arises.”
Helpful Report
Posted 2 weeks ago
“Excellent product would recommend to any one”
Helpful Report
Posted 2 weeks ago
“A dream of a website to use. Great selection of lovely products. Easy checkout and amazingly quick delivery, perfectly packaged. Delighted with all of the light fittings. The bonus is you receive rewards for shopping with them. Lovely. Thank you.”
Pooky 5 star review on 14th October 2026
Helpful Report
Posted 2 weeks ago
“Have placed multiple orders now. Each one has been perfect: excellent products at a good price with fast shipping. Excellent customer service too.”
Helpful Report
Posted 2 weeks ago
“Website was easy to use, and staff on the phone were very helpful. The Helios lights we bought look amazing.”
Pooky 5 star review on 13th October 2026
Helpful Report
Posted 3 weeks ago
Pooky is rated 4.9 based on 31,919 reviews