Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,361 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Anonymous

Lynne P

Tor C

5905

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wireless picture light is wonderful, thank you Pooky”

Helpful Report

Posted 2 weeks ago

Hello Ginnie, Thank you for your 5 star review! We are delighted to hear that you are loving your new rechargeable picture light and that your artwork is now being displayed beautifully. Warm regards, Ella.

Posted 1 week ago

“Beautiful crisp blue and white shade which looks perfect with my navy and blue scheme. The wide style is great for a reading light.”

Helpful Report

Posted 2 weeks ago

Hello Diana, Thank you for your review. We are thrilled to hear that you have been enjoying a book next to your new Pooky lampshade. Thank you for choosing us! Best wishes, Ella.

Posted 1 week ago

“I have purchased a couple of lamps and shades and am thrilled with the quality and workmanship. Customer service of Pooky is second to none, very impressed with their help.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for this lovely review! It is a real treat to hear that you have been super impressed with your purchases and that our customer service team have never let you down. Thank you again! Kind regards, Ella.

Posted 1 week ago

“I’d had my eye on the rechargeable table lamps and they exceeded my expectations for creating a moveable magical and practical spaces in my home. Unboxing was a real treat - the care taken over all parts of the experience was worth the investment.”

Helpful Report

Posted 2 weeks ago

Hello Judith, We are delighted to hear that you finally have your hands on our rechargeable table lamps! They really are a treat! It is lovely to hear that you had such an enjoyable experience unboxing your order, and we hope they continue to bring you joy for many nights to come! Best wishes, Ella.

Posted 1 week ago

“Philomena lamp base. Love this for my bedroom. Initially there was a flaw in the first lamp but Pooky dealt with it quickly and exchanged it.”

Helpful Report

Posted 2 weeks ago

Hello Carole, Thank you for your positive review! We love the Philomena lamp base, and a great choice with this shade too! We are glad to hear that our customer service team managed to swiftly replace your lamp base with no problems. Best wishes, Ella.

Posted 1 week ago

“Great quality products with every purchase. Never disappointed”

Helpful Report

Posted 2 weeks ago

Hello Susan, Thank you for your review! It is great to hear that we continue to deliver a high level of customer service and that you keep on returning to us. Thank you so much, it means the world. Best wishes, Ella.

Posted 1 week ago

“Love my lamps , service great, a fab company to deal with.”

Helpful Report

Posted 2 weeks ago

Hello Sally, Thank you for your kind words. We are so pleased to hear that you love your lamps and that you think we are a fab company! We appreciate you taking the time to write this lovely review. Best wishes, Ella.

Posted 1 week ago

“Beautiful lamp base, solid and weighty. Lamp shade constructed really well and has excellent finish.”

Helpful Report

Posted 2 weeks ago

Hello Janice, Thank you for the 5 star review! We are so thrilled to hear you love your new lamp base and have been impressed with its quality and finish. Enjoy! Kind regards, Ella.

Posted 1 week ago

“I now own two Pooky table lamps. Cannot fault the on line ordering, packaging, or the lamps and shades. Top notch l will definately buy more and have recommended to others.”

Helpful Report

Posted 2 weeks ago

Hello Gillian, Thank you very much for your lovely feedback! We are thrilled to hear you have been just as impressed with your second lamp as you were with your first! Thank you for your recommendations and we look forward to seeing you back again in the future! Best wishes, Ella.

Posted 1 week ago

“Easy purchasing experience and very prompt delivery - products are as described and appear very well made - thank you!”

Helpful Report

Posted 2 weeks ago

Hello Katharine, Thank you for your lovely review! We are delighted to hear that you have had an easy shopping experience with us and that everything arrived on time and as described! Thank you for recognising the quality of our products too. Enjoy your new lights! Best wishes, Ella.

Posted 1 week ago

“Scoon rechargeable table lamps in coconut. I am delighted with these elegant table lamps and use them on dark evenings on my kitchen table, rather than the harsher overhead lights. They are also sturdy enough to use outside on the garden table during summer evenings. They arrived quickly and very well packaged, I stongly recommend them.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your lovely review! We are so pleased to hear that you have been hugely impressed with our Scoon rechargeable lights! They are the most versatile table lamp. You can have them in the kitchen, garden or living space- they never look out of place! We are so glad you are fully making the most of them. Best wishes, Ella.

Posted 1 week ago

“I am afraid the installation instructions for the fitting and shade are not clear enough for a dunce like me!”

Helpful Report

Posted 2 weeks ago

Hello Jon, Thank you for your review. We're sorry to hear our installation instructions were not clear enough. In future please do contact our customer service team who would be happy to assist you with further instructions. hello@pooky.com Kind regards, Ella.

Posted 1 week ago

“Decided on Pooky again when choosing 3 new table lamps. Chose gesso white and we are absolutely delighted with our choice. Always a delight to return to Pooky for a wonderful selection of lamps and bases.”

Helpful Report

Posted 3 weeks ago

Hello Daniel, Thank you for your kind words! We are thrilled to hear you decided to return to us for your new table lamps and that we did not disappoint! We hope to see you again in the future. Best wishes, Ella.

Posted 1 week ago

“As expected, brushed gold effect. The angle can be adjusted slightly to suit the artwork or sculpture.”

Helpful Report

Posted 3 weeks ago

Hello Amanda, Thank you for your feedback. We are delighted to hear your order arrived as expected and that you have been pleased with the results! Best wishes, Ella.

Posted 1 week ago

“Great company lovely lamps helpful staff. Love thee products purchased Thanks Peter”

Helpful Report

Posted 3 weeks ago

Hello Peter, Thank you for your positive feedback! It is great to hear that you have lovely things to say about Pooky and our staff. Enjoy your new lights! Best wishes, Ella.

Posted 1 week ago

“Abi was brilliant. Sorted out a return for me and exchange some lights. Thank you.”

Helpful Report

Posted 3 weeks ago

Hello Nicola, Thank you for the 5 stars! We are pleased to hear that Abi was able to sort out your return without any issues. Thank you for taking the time to leave your feedback. Best wishes, Ella.

Posted 1 week ago

“Such a lovely lampshade for my blue and white ceramic base - looks fun and modern! I”

Helpful Report

Posted 3 weeks ago

Hello Hilary, Thank you for your kind words! We are thrilled to hear our lampshades have brought a new life to your blue and white ceramic base! Enjoy! Best wishes, Ella.

Posted 1 week ago

“Great to visit the London showroom, what a fabulous site, so full of gorgeous ideas beautifully displayed. Bought 2 lampshades and really pleased with the speed of delivery and product.”

Helpful Report

Posted 3 weeks ago

Hello Sara, Thank you for your 5 star review. We are delighted to hear you have visited our London showroom - nothing beats seeing our lighting in person! We are pleased to hear your lampshades arrived quickly and safely. Thanks again! Best wishes, Ella.

Posted 1 week ago

“Beautiful, quality lamp shades. The colours are softer than appear and work perfect with our decor. I would highly recommend and definitely buy again from Pooky”

Helpful Report

Posted 3 weeks ago

Hello Andrew, Thank you for your lovely feedback. We are thrilled to hear that your new lampshades have been the perfect addition to your home. Thank you so much for the recommendation and we look forward to welcoming you back in the future. Kind regards, Ella.

Posted 1 week ago

“Love the lamp I bought, and so clever, no wiring and easy to charge. Will definitely think about buying again.”

Helpful Report

Posted 3 weeks ago

Hello Jane, Thank you for your kind words! We are thrilled to hear you love your new rechargeable light and we look forward to welcoming you back for more in the future! Best wishes, Ella.

Posted 1 week ago

Pooky is rated 4.9 based on 31,361 reviews