Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, stylish brass lamp base and lovely pleated shade. The lamp and shade are excellent quality and the charge lasts really well. I love that the light is dimmable too. The packaging was also excellent.”

Helpful Report

Posted 10 months ago

Hi Michelle, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 8 months ago

“Reliably immaculate in products and administration! I will always love spooky - please don’t change what you do.”

Pooky 5 star review on 7th February 2025

Helpful Report

Posted 10 months ago

Hi Sue, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 8 months ago

“Great products , arrive quickly , easy to put together and we love them !”

Helpful Report

Posted 10 months ago

Hi Yolande, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support! Best wishes, Em

Posted 8 months ago

“The recharagable wall light I ordered arrived very quickly and was exactly what I expected and needed and was so easy to install. I’m very happy with the product and the service.”

Helpful Report

Posted 10 months ago

Hi Margaret, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Kindest regards, Em

Posted 8 months ago

“Arrived efficiently on time. Nice product, we are pleased with our lamp bases”

Helpful Report

Posted 10 months ago

Hi Zena, Thanks for your fantastic review! We're so pleased you were happy with your experience. If there's anything we can do for you in the future, just let us know! Em

Posted 8 months ago

“Great lamps and beautiful lampshades! I’m a new fan as only just discovered the very clever wire free rechargeable ones!!”

Helpful Report

Posted 10 months ago

Hi Victoria, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it! Best wishes, Em

Posted 8 months ago

“So happy with my rechargeable lamp! Suits the space so well and offers a lovely cosy feeling. Would 100% recommend”

Helpful Report

Posted 10 months ago

Hi Heather, Your positive feedback is much appreciated! We’re delighted you're enjoying the product and are always here if you need anything else! Best wishes, Em

Posted 8 months ago

“Love my Pooky light , so classy. Delivery was super quick and perfectly packed .”

Helpful Report

Posted 10 months ago

Hi Hazel, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you. Best wishes, Em

Posted 8 months ago

“Sadly not one lamp base or shade was the same colour as the photographs on-line. Quite different. All had to be returned. One base had a firing fault and had clearly been returned by another customer as most of the packaging was missing. Paid for next day delivery and it took 3 days to arrive.”

Helpful Report

Posted 10 months ago

Hi there, I apologise that you had received your order and it wasn't quite as expected. We do everything we can to try and ensure that the colours of our products are represented faithfully online. But it is unfortunately a fact that different devices (PCs, Macs, tablets, mobiles) all have different technologies and colour set-ups and this can result in colour differences depending on what device you view the product on. We offer free returns so that if an item in the flesh is not as you were expecting it, and does not work in your scheme, you are free to return it. I am sorry that your experience with us was not how we would have hoped. If you wish to talk to us further regarding this, please call our customer service line on 02073513003. Best wishes, Em

Posted 8 months ago

“Perfect! Lamp and service.”

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Posted 10 months ago

Hi, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again. Best wishes, Em

Posted 8 months ago

“Bought a brass Phileas battery powered lamp after admiring my son’s lamp….and I’m absolutely delighted. Beautiful brass finish and weight and gives off a lovely warm light with a 20cm Cooli shade. Always quality with Pooky!”

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Posted 10 months ago

Hi Jill, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product! Best wishes, Em

Posted 8 months ago

“This was my second purchase from Pooky and like the first time my item arrived on time, was well packed and exactly as ordered. The rechargeable table lamp and lamp shade are just perfect. They were a present for my Mum and she absolutely loved them. Easy for her to switch on and recharge- just perfect.”

Helpful Report

Posted 10 months ago

Hi Alison, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it Best wishes, Em

Posted 8 months ago

“Wireless lamp what’s not to love. I adore it & love how I can move it around where needed. Thank you winter sale Insta: Fix_no_166”

Pooky 5 star review on 6th February 2025

Helpful Report

Posted 10 months ago

Hi Sharna, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 8 months ago

“The items at Pooky are great as they have a large eclectic selection and the colours are amazing too. Delivery is quick and very well packaged.”

Helpful Report

Posted 10 months ago

“Great little lamp , the weight of the base is just perfect- feels very stable I’m sure my lamp needs a friend! Love the look at the new switches too!”

Pooky 5 star review on 5th February 2025

Helpful Report

Posted 10 months ago

Hi Elizabeth, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product! Best wishes, Em

Posted 8 months ago

“Pooky lights are absolutely the very best for stylish lighting. Reliability is a cornerstone of their product manufacturing process and I wouldn’t purchase any other rechargeable light now. Their battery technology is far and away the most reliable and sophisticated for the price. I LOVE POOKY!”

Helpful Report

Posted 10 months ago

Hi, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Kindest regards, Em

Posted 8 months ago

“I purchased two small rechargeable lamps after seeing them in a magazine. They arrived very well packed and on time. The quality of the lamps was beyond my expectation they are very robust and heavy and I particularly like the lamp shades I chose to go with them. The quality of Pookie goods are exceptional and I will definitely be purchasing again.”

Helpful Report

Posted 10 months ago

Hi Leanne, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you! Best wishes, Em

Posted 8 months ago

“Excellent service. Love my new wall lights.”

Helpful Report

Posted 10 months ago

Hi Barbara! Thank you for your thoughtful feedback! We’re so glad to know we met your expectations. Your satisfaction is our top priority. Kindest regards, Em

Posted 8 months ago

“I love lamp”

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Posted 10 months ago

Hi Patrick, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Kindest regards, Em

Posted 8 months ago

“I haven't received any item as DPD didn't deliver, unsure what review can be left!!”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your review. I am sorry to see you have had some troubles with DPD reconsigning your order. This is sometimes out of our control so I do apologise this had happened. I can see that the items were sent back out as soon as you were in touch with us. If you have any further questions for our customer service team, please do get in touch on 01073513003. Best wishes, Em

Posted 8 months ago

Pooky is rated 4.9 based on 30,959 reviews