Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never knew lamp shades could be so gorgeous! Absolutely love mine! And the next dilemma is what one I get next!”

Helpful Report

Posted 7 months ago

Hi Caz, Thank you so much for your glowing review! We're absolutely delighted that you love your lamp shade and think it’s gorgeous. It's always exciting to hear that our pieces inspire such joy! We can’t wait to see which one you choose next—there are so many beautiful options to explore. Best wishes, Em

Posted 7 months ago

“I ordered the small rattan lampbase, the whole process from order to delivery was excellent. I love the design and quality of the lampbase ans will definitetly buy from pooky again.”

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Posted 7 months ago

Hi Anne, Thank you for your lovely review! We're delighted to hear that you enjoyed the whole process from start to finish and that you love the design and quality of the lampbase. It’s wonderful to know that you plan to shop with us again, and we can’t wait to help you find more beautiful pieces for your home. Best wishes, Em

Posted 7 months ago

“We love all the lamps we have bought from Pooky. Amazing selection of bases and shades - it has injected a sense of fun and style into our home. It is also really useful to have a large selection of rechargeable lamps for areas where cords would stand out. Thank you!”

Helpful Report

Posted 7 months ago

Hi Rebecca, Thank you for your fantastic review! We're thrilled that you love the lamps and that they've added a sense of fun and style to your home. It’s great to hear how much you appreciate our selection of rechargeable lamps—it’s all about making your spaces look beautiful without the clutter of cords! We truly appreciate your support and can’t wait to help you find more lighting treasures in the future. Best wishes, Em

Posted 7 months ago

“I have now ordered on line from Pooky three times. Once was a rechargeable lamp for a very good friend's 70th birthday. She was delighted with it. The other two times was to replace lampshades which had been in use for very many years. Nothing wrong with them but I felt the two rooms they were in would benefit from a change of lampshades. The first three were for my bedroom and I am very pleased with them apart from the two large ones I wish I had ordered the larger size. The latest two are in my Drawing Room and replaced lampshades which were at least thirty years old. They used to Bein our dining room in our previous house. I wanted them to pull the colours in the room together and to lighten it. The lampshades have performed both these functions and are so pretty. I am delighted with them. They make me feel happy and I smile every time I look at them. My husband is also really pleased with them as he thinks they allow the lamps they are on to distribute more light. I have been very pleased with the efficiency of ordering on line, the prompt delivery and the quality of everything I have ordered. I will certainly be using Pooky again.”

Helpful Report

Posted 7 months ago

Hi Cheryl, Thank you for your wonderful review! We're thrilled to hear how much you love your lamps and shades. It’s fantastic that they’ve brought happiness and light to your spaces. We appreciate your support and look forward to serving you again! Best wishes, Becci

Posted 7 months ago

“I have been really impressed by Pooky’s customer service. I spoke with Kieran in the customer service team after my parcel was stolen and he was really helpful, friendly and efficient in helping to resolve issue.”

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Posted 7 months ago

Hi Abigail, Thank you so much for your glowing review! We're thrilled to hear that Kieran could assist you and make a challenging situation easier. Your satisfaction means the world to us, and we’re glad to have you in the Pooky family. If you need anything else, don’t hesitate to reach out! Best wishes, Em

Posted 7 months ago

“Lovely rechargeable lights. My second Pooky rechargeable and both very elegant.”

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Posted 7 months ago

Hi Sally, Thank you for your lovely review! We're so pleased to hear that you find our rechargeable lights both elegant and delightful. It’s wonderful to know that you’re enjoying your second Pooky piece! We truly appreciate your support and hope you continue to brighten your spaces with our products. Best wishes, Em

Posted 7 months ago

“Very pleased with our new lighting and super fast delivery. We will definitely order from Pooky in the future and highly recommend.”

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Posted 7 months ago

Hi Alison, Thank you for your lovely review! We're delighted to hear that you're pleased with your new lighting and that our delivery met your expectations. We truly appreciate your recommendations and look forward to serving you again in the future! Best wishes, Em

Posted 7 months ago

“Very much better than expected it's our new favourite lamp adding real character to our period home.Thought we had chosen well but above expectations thank you for designing such a simple but efficient lamp 🙏”

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Posted 7 months ago

Hi David, Thank you for your amazing review! We're thrilled to hear that your new lamp has exceeded your expectations and adds character to your home. It means so much to us to know our designs resonate with you. We're grateful for your support and hope you enjoy your lamp for many years to come! Best wishes, Em

Posted 7 months ago

“Great products. Really helpful customer services.”

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Posted 7 months ago

Hi Jo, Thank you for your fantastic review! We’re so glad to hear that you’re enjoying our products and found our customer service helpful. Your satisfaction means the world to us, and we appreciate your support! Best wishes, Em

Posted 7 months ago

“very good reading lights”

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Posted 7 months ago

Hi Caroline, Thank you so much for your lovely review! We're delighted to hear that you're enjoying your reading lights. It’s wonderful to know they’re adding both functionality and charm to your space. We truly appreciate your feedback! Best wishes, Em

Posted 7 months ago

“As beautiful a lamp as I’d hoped for!”

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Posted 7 months ago

Hi there, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do Best wishes, Em

Posted 7 months ago

“always love a pooky.this rechargable option is insanely good! Thank you. So pretty!”

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Posted 7 months ago

Hi there, Thanks a lot for your review! We’re really pleased you’re satisfied with the product and hope it serves you well for a long time. Best wishes, Em

Posted 7 months ago

“Stylish retro lamp, great quality and just what we were looking for. Always beautiful products high quality and reliable delivery .”

Helpful Report

Posted 7 months ago

Hi there, We’re so pleased to hear your kind words – it really means a lot to us! Thanks for taking the time to leave a review, and we’re glad you had a positive experience. Best wishes, Em

Posted 7 months ago

“Have been purchasing many lamps and shades over the last few years and have always been impressed by the many varied designs and quality. Perhaps a feature which would delight me further would be a dimmer on the extended cord to help enhance the ambience of the room further esp a bedroom. I look forward to further new inspiration from Pooky.”

Helpful Report

Posted 7 months ago

Hi there, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Em

Posted 7 months ago

“Do not touch poor quality”

Helpful Report

Posted 7 months ago

Hi there, I am sorry to hear that you have not had a good experience with us. I can see you have made an order with us back in 2023 that was not returned to us so please do get in touch if we can help at all with any further orders that have been made and we will be happy to look into this further. Best wishes, Em

Posted 7 months ago

“What a game changer ! I chose the smaller rechargeable light for my “luxurious loo” !”

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Posted 7 months ago

Hi there, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product Best wishes, Em

Posted 7 months ago

“Great quality lights with a wide range to choose from. The ability to order and send back allowed me to look at several options in situ to choose the best fit. I have ordered a lot of Pooky lights for a whole house renovation. They are easy to order and have all arrived promptly.”

Helpful Report

Posted 7 months ago

Hi there, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Em

Posted 7 months ago

“Beautiful quality products. Not sure about the separate remote control for rechargeable lights however - I think I’d prefer an on-off button on the lamp itself”

Helpful Report

Posted 7 months ago

Good afternoon, We’re so glad to hear you're pleased with your purchase. Thank you for the feedback with the switch button. I have passed this over to our production team! Thanks for supporting us – we truly appreciate it Best wishes, Em

Posted 7 months ago

“Pooky is my go to place for lighting. Having bought various bases and shades I was not disappointed with my purchase this time, beautiful colour and quality. Thank you Pooky.”

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Posted 7 months ago

Hi Denise, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Paris

Posted 7 months ago

“Beautiful hurricane candle holder and fantastic price in the sale, the marble is the same as our fireplace surround, looks very classy! Could not see anything similar from anywhere else, and always looking for unique looks, happy customer.”

Helpful Report

Posted 7 months ago

Hi there, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product. Best wishes, Em

Posted 7 months ago

Pooky is rated 4.9 based on 30,959 reviews