Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased several products in recent months. The rechargeable are a game changed. My most recent purchase was a beautiful shade for your rechargeable lamp, which I have placed in my bathroom. Gorgeous glow. Love all your lighting.”

Helpful Report

Posted 7 months ago

Hi Jo, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Paris

Posted 7 months ago

“Love the shades and the service was faultless.”

Helpful Report

Posted 7 months ago

Hi there, We’re so grateful for your support and kind words. It’s brilliant to hear you enjoyed your experience, and we hope to see you again soon! Best wishes, Paris

Posted 7 months ago

“I love my new Pooky rechargeable wall lights. They were easy to put up - I think! My husband put them up but didn’t moan!!! The shades are beautiful Morris & Co design and so well made. I had occasion to contact customer services and they were brilliant. All in all, a good experience with beautiful lights.”

Helpful Report

Posted 7 months ago

Hi Sharon, Thanks a bunch for your kind words! We're so pleased you’re happy with everything, and we’ll keep working hard to make sure you always have a great experience. Best wishes, Paris

Posted 7 months ago

“Une maison de qualité ! Great choice, items well-described and great taste in the choice of fabrics for lampshades. I recommend!”

Helpful Report

Posted 7 months ago

Hi Élisabeth, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Paris

Posted 7 months ago

“Pooky website is enjoyable and easy to get ideas and inspiration from. I chose a lampshade and wall light shades that were completely different to what I thought I wanted. They look fabulous. Choosing, delivery and installation all done in one week…can’t ask for much more! Thank you!!”

Helpful Report

Posted 7 months ago

Hi Jacqueline, Your positive feedback is much appreciated! We’re delighted you're enjoying the product and are always here if you need anything else. Best wishes, Paris

Posted 7 months ago

“Bought 2 lamps over the Easter weekend promotion…great saving! Really pleased with these beautiful lamps - great quality as always from Pooky and look amazing too. Never fail to deliver excellent products. Would recommend.”

Helpful Report

Posted 7 months ago

Hi Tony, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Paris

Posted 7 months ago

“Everything about the lights was fantastic. Delivery great too. Plenty of communication.”

Helpful Report

Posted 7 months ago

Hi there, We’re so grateful for your support and kind words. It’s brilliant to hear you enjoyed your experience, and we hope to see you again soon! Best wishes, Paris

Posted 7 months ago

“We wanted a lampshade to match a Pooky light fitting we had order quite a while ago and luckily there was one left in stock. Which arrived pretty quickly. Very pleased with the Pooky products and service.”

Helpful Report

Posted 7 months ago

Hi Marlene, Thanks a bunch for your kind words! We're so pleased you’re happy with everything, and we’ll keep working hard to make sure you always have a great experience. Best wishes, Paris

Posted 7 months ago

“The quality of some of the products purchased does not reflect the price and the products do appear different from the pictures on the website. We had to return some of them unfortunately.”

Helpful Report

Posted 7 months ago

“I love the fact that Pooky email to advise you as soon as new stock of a sold-out item is available - saving me having to remember to re-check the website. I finally got my tiny Aurora rechargeable lamp, which is perfect for my dark corner and emits a decent amount of light for something so small.”

Helpful Report

Posted 7 months ago

Hi Sue, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Paris

Posted 7 months ago

“Very pleased with lamp shades, look great worth the extra cost.”

Helpful Report

Posted 7 months ago

Hi Stephen, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it. Best wishes, Paris

Posted 7 months ago

“Lovely lampshade of excellent quality. Just what I was looking for.”

Helpful Report

Posted 7 months ago

Hi there, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Paris

Posted 7 months ago

“Fantastic choice of shades - never boring - always idea provoking, super quality too - free delivery, and arrive next day -”

Helpful Report

Posted 7 months ago

Hi Elaine, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 7 months ago

“Another beautiful lampshade from this excellent company. Superb customer service too. Highly recommended.”

Helpful Report

Posted 7 months ago

Hi Heather, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again. Best wishes, Paris

Posted 7 months ago

“Excellent service. Hand painted shades were stunning and lift the room totally.”

Helpful Report

Posted 7 months ago

Hi Tammera, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 7 months ago

“Pooky Pick! We recently purchased two 'Pick's and they are super. Elegant but contemporary and the black arms with the brass is such an effective idea. Looks classy without being brassy! Indeed..we have just 'pick'ed a third.we like them so much.”

Helpful Report

Posted 7 months ago

Hi Helen, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Best wishes, Paris

Posted 7 months ago

“I've been considering this lampshade for some time but was slightly concerned by the description of the colour I was looking for green and burnt orange and this was described as teal However trusting the image I took the plunge and was so happy I did . The colours are as shown and the lampshade matches my decor perfectly. As always , the quality is wonderful”

Helpful Report

Posted 7 months ago

Hi Shirley, Thanks so much for your feedback! We’re really pleased to have met your expectations, and we’ll continue to do our best to provide top-notch service! Best wishes, Paris

Posted 7 months ago

“35cm straight empire gathered lampshade & smaller stucco table lamp in emerald - I love my new lamp! It arrived quickly and both were well packakged. I would highly recommend Pooky.”

Helpful Report

Posted 7 months ago

Hi Sarah, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product. Best wishes, Paris

Posted 7 months ago

“Searching for a while for a light to go over our dining table and found Pooky thankfully beautiful lighting solutions and arrived very promptly. Absolutely love my new light highly recommend!!”

Helpful Report

Posted 7 months ago

Hi Joanne, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Paris

Posted 7 months ago

“Great quality products and always reliable. Lights are perfect. Heavy so can be free standing and good light distribution.”

Helpful Report

Posted 7 months ago

Hi Emmanuel, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it! Best wishes, Paris

Posted 7 months ago

Pooky is rated 4.9 based on 30,959 reviews