Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,377 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Catherine S

Anonymous

Lynne P

Tor C

5908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 double rechargeable wall lights for our restaurant. Very expensive, I have not told my husband how much I paid, but the could not be more perfect. I have looked at the rechargeable lamps for my kitchen table, but again very expensive, will look to see if there are any discount codes around.”

Helpful Report

Posted 5 months ago

Hello Carol, Thank you for the 5 star review! We’re delighted to hear that the double rechargeable wall lights are a perfect fit for your restaurant. We understand that rechargeable lighting can feel like a big investment, so we really appreciate you choosing our pieces. Keep your eyes peeled for our upcoming Black Friday sale! Best wishes, Ella.

Posted 5 months ago

“I am completely thrilled with my Pooky lamp. It’s so eye catching and different to anything I’ve seen in local department stores and shops . It oozes quality and I’m already looking to buy another!!”

Pooky 5 star review on 11th November 2025

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Posted 5 months ago

Hello Julie, Thank you for the wonderful review! We're thrilled to hear that your Pooky lamp has impressed you and that its unique design and quality really stand out. It looks perfect here on your window. It’s great to know you’re already thinking about adding another to your home, we can't wait to see what you choose next! Kind regards, Ella.

Posted 5 months ago

“First purchase with Pooky love my lamps!”

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Posted 5 months ago

Hello Nick, Thank you so much for the awesome review! We're are so pleased that we have made a great first impression, that really means a lot to us. Hopefully we will see you again! Best wishes, Ella.

Posted 5 months ago

“Pleased , good looking lamp”

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Posted 6 months ago

Hello Jane, Thank you for the 5 star review! We are pleased to hear you love your new lamp! Welcome to the Pooky family! Warm regards, Ella.

Posted 5 months ago

“Love my new lamp, best thing for my home I have bought in years. Do many unique designs, hardest part was deciding what lamp base and shade to buy. Arrived quickly, well packaged. Great experience, I will definitely purchase again!”

Helpful Report

Posted 6 months ago

Hello Susan, Thank you for this wonderful review! What a compliment to say that we have been your favourite interior purchase for years, that really means a lot. With so many designs to choose from, we know it can be tough to pick just one—so we’re glad you found the perfect base and shade combination. We’re also glad your order arrived quickly and well packaged. We truly appreciate your kind words and look forward to welcoming you back for your next purchase! Best wishes, Ella.

Posted 5 months ago

“I’ve just purchased my second Pooky rechargeable light. This one is for my hall table. An area where you don’t have that many sockets in the right place and don’t necessarily want the main overhead light left on. The recharging system has changed since my first purchase, but I’m really happy with the updated style. I think it looks fab!”

Pooky 5 star review on 10th November 2025

Helpful Report

Posted 6 months ago

Hello Elizabeth, Thank you for your lovely review! We love the way your rechargeable lamp looks here, and we are so pleased to have been able to give your hallway a lovely cosy glow. It is great to hear that your house is gradually filling up with Pooky lights! Thank you so much for the support. Kind regards, Ella.

Posted 5 months ago

“Nicely edited range of good quality products. Arrived quickly and as expected.”

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Posted 6 months ago

Hello, Thank you for the great review. We are so pleased that we have delivered to your expectations. Thank you for being a Pooky supporter! Best wishes, Ella.

Posted 5 months ago

“Good quality metal light fitting which was easy to install”

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Posted 6 months ago

Hello Andrew, Thank you for the top review! We are extremely glad to hear you are pleased with your Pooky purchase and that you find it easy to install. Your support means the world! Kind regards, Ella.

Posted 5 months ago

“Great quality shades, delivered promptly and no fuss returns. Very satisfied”

Helpful Report

Posted 6 months ago

Hello Margaret, Thank you for the 5 star review! It is great to hear that you are a satisfied customer and we have impressed you from the quality of our products right through to our returns system. Thank you for sharing your feedback. Best regards, Ella.

Posted 5 months ago

“Really stylish light & great quality — it looks beautiful on the wall and was very easy to install. Very happy with my purchase!”

Helpful Report

Posted 6 months ago

Hello Vicky, Thank you for your kind words! We're delighted to hear that you are loving your new Pooky light and that you found it easy to install. We appreciate your support. Kind regards, Ella.

Posted 5 months ago

“Very pleased with the Freja rechargeable lamp. It is great quality and the lamp base is solid with a good weight. It add light to a dark wall in my kitchen. I purchased two light bulbs so that we can use one when charging the other. Fast shipping from Pooky@”

Pooky 5 star review on 7th November 2025

Helpful Report

Posted 6 months ago

Hello Cecilia, Thank you for the glowing review! We love the look of the Freya lamp here on your shelving unit, it looks perfect! Great idea buying a second bulb - it is always handy to have one already charged ready to swap over. We are glad to hear the delivery was quick, we don't like to keep you waiting! Best wishes, Ella.

Posted 5 months ago

“5 stars for great quality and swift dellivery. The lamp shades are lovely and they've cheered my room , although very slightly darker red than I was expecting”

Helpful Report

Posted 6 months ago

Hello, Thank you for the 5 star review! We are so pleased to hear the lamp shades have cheered up your room, that is so lovely! We do offer free fabric samples through our showrooms and customer service, if you decide to make any purchases in the future. This way you'll know the colour will be just right. Best wishes, Ella.

Posted 5 months ago

“I love Pooky! Their designs, styling and quality are all great. I have 5 of their shades in various rooms and have just purchased a rechargeable base which I chose carefully as it has a long battery life compared to other less expensive brands. It arrived within 2 days and with my Pooky shade, it looks great in the hallway. My daughter is also a big fan of Pooky having purchased several herself.”

Helpful Report

Posted 6 months ago

Hello Charlotte, Thank you so much for your wonderful review! We’re delighted to hear that our designs and quality have earned a spot in so many rooms of your home. It’s great to know the rechargeable base is already proving its worth—and looking perfect in the hallway with your Pooky shade. We also love hearing that your daughter is a fellow fan! Thank you both for your continued support. Warm regards, Ella.

Posted 5 months ago

“I absolutely love Pooky! The lamps give my home such a cosy and welcoming atmosphere. The quality and aesthetic are lovely, and you can really tell how well made they are. They might be a bit of an investment, but totally worth it in my opinion. I’ve had so many compliments on them already!”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your lovely review! We’re delighted to hear that your Pooky lamps have added such a cosy, welcoming feel to your home. It’s wonderful to know the quality and craftsmanship shine through—and that they’re already getting compliments! We truly appreciate your kind words and your investment in our pieces. Enjoy every warm, glowy moment! Warm wishes, Ella.

Posted 5 months ago

“It took me six months to decide which lamp to get and when it arrived OMG the joy! The whole experience was great- the package itself was already beautiful, the items inside so nicely packed, I left work early that day so I could go home set up this wonderful new addition to the coffee table (for now!)- haven’t looked back since. Will definitely going to be investing into another beauty for a different room. A big thank you to the person that put my package together. Overall vote? 10/10. Despite the price. It was worth it 🥰”

Pooky 5 star review on 6th November 2025

Helpful Report

Posted 6 months ago

Hello Marella, Thank you so much for this amazing review! We’re thrilled that the lamp—and the unboxing experience—brought you so much joy. It means a lot to know it was worth the wait and the investment. Thank you again for your trust, your enthusiasm, and your 10/10 vote. We can’t wait to help you find the perfect piece for your next room! Best wishes, Ella.

Posted 5 months ago

“had 2 orders from pooky now quality fittings - processed and delivered pdq”

Helpful Report

Posted 6 months ago

Hello Colin, Thank you for the great review! We are thrilled to hear that everything has been smooth, from the quality of our designs to the order process and delivery. We really appreciate your feedback! Kind regards, Ella.

Posted 5 months ago

“Yet again amazing quality lights, worth every penny! Quality is outstanding.”

Pooky 5 star review on 5th November 2025

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Posted 6 months ago

Hello Kim, Wow, what a beautifully peaceful and elegant looking bedroom! Our Trindle rechargeable looks just perfect with your bedroom design. Thank you for choosing us once again, we are truly grateful for your support. Best wishes, Ella.

Posted 5 months ago

“Excellent service and a quality product. Have bought from pooky before and would not hesitate to do so again.”

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Posted 6 months ago

Hello, Thank you for the glowing review! It is wonderful to hear you are a returning customer and wouldn't hesitate to buy from us again. It really means the world to have you as a loyal customer. Kind regards, Ella.

Posted 5 months ago

“Love our new hallway light fixture! It is stunning and being the first thing you see when you enter our home, it's very impressive.”

Pooky 5 star review on 4th November 2025

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Posted 6 months ago

Hello Joan, Wow! Our Holophane pendant looks spectacular here in your hallway! It fits the style of your house perfectly. Thank you for taking the time to show us your photos, we love to see our Pooky lights in people's homes! Best wishes, Ella.

Posted 5 months ago

“Bought this lamp as an addition to shelving in the living room where we have no electrics. The lamp is really responsive to the remote, and has a lovely glow.”

Helpful Report

Posted 6 months ago

Hello Hannah, Thank you for the 5 star review! We are thrilled to hear that you are loving your new Pooky lamp and that it has given your shelving a lovely glow! Welcome to the Pooky family! Warm regards, Ella.

Posted 5 months ago

Pooky is rated 4.9 based on 31,377 reviews