Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,346 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Tor C

5903

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless online experience! Delivered quickly and lovely product.”

Helpful Report

Posted 2 years ago

William, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Amazing products and selection - hands down the best selection of lights we found after many many hours of research. As my wife and I sent each other endless links on WhatsApp we began to realise that 90% of them were to Pooky and quickly stopped looking anywhere else. Furthermore our electrician was impressed with our choices and, on finding out where they'd come from, said he's seeing more and more from Pooky and has been consistently impressed with what he's had to work with.”

Helpful Report

Posted 2 years ago

Rob, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“This has been my 3rd time ordered from Pooky and each time I’ve been surprised at how quickly my orders have arrived. They have always been consistently fast! Customer service have been quick to respond to queries via social media & helpful when I’ve had questions about the fittings I need.”

Helpful Report

Posted 2 years ago

Hannah, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Lovely lamp and speedy delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“We love our new lampshade which arrived in very protective packaging to keep it in perfect condition and ready for our living room!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent choice of shades, easy to order and super fast delivery”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“This is the second brass candle holder I have bought. I haven’t unpacked it, as it is a gift - to go with the first one I bought! That one was beautiful, which is why she wanted another. So I trust it will be as great as the first one!”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Good service and very quick. All arrived safely. Very nice lampshades for our Pooky table lamps!”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Very timely delivery and love my lamp. The lamp was true to the picture and was delighted it included the bulb.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Really happy with the lights we purchased from pooky. We purchased 3 different fittings all in brass. Generally, the finish and style of the fittings appear more premium than others which are on the market. We would say that the brass finish is not antique.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“We love the lights from Pooky that we ordered for the front of our house - they complement the rest of the house beautifully.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Pooky products are always of such high quality! Super fast delivery, well packed. As always, no issues and will be ordering again 😄”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent quality lighting, good value for money and a good quality product. Really pleased with our choice.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I live in Ireland and have purchased almost all of my lights for my new home from Pooky! I absolutely love the variety of colour and style. I could not find this anywhere else in Ireland or on line.”

Pooky 5 star review on 14th November 2023

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“delighted with my wall lights”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Excellent quality and super fast delivery. would highly recommend”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Quality lights and good service. Thanks”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I have been looking for a rechargeable light that looks amazing. I now have two of these and they are excellent. There are so many shade to choose from, it’s fantastic. Love Pooky!”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Beautiful lampshades. Delighted with my purchase.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Very impressed by the quality of the products. Expensive they may be but you only get the best”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,346 reviews