Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,345 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Tor C

5896

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pooky is my go-to lighting company and they have never let me down on quality, customer service or delivery. Recently I bought the Artemis Circular Chandelier, which looks stunning, and two peacock blue silk lampshades which look incredible.”

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Posted 2 years ago

Thank you so much, Sarah! I'm so glad you've been pleased with your experiences so far. The Artemis chandelier is such a lovely product so I'm glad you like it! Best wishes, Becci

Posted 2 years ago

“Lovely lampshade, decent price and extremely quick delivery.”

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Posted 2 years ago

Thank you very much for your positive review, Pamela! It's really great to hear that you liked your new lampshade and were happy with the experience. Best wishes, Becci

Posted 2 years ago

“The order arrived very promptly and was well packaged. The items are all as expected - accurate colours and sizes. Thank you very much.”

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Posted 2 years ago

Thank you for your five-star rating of Pooky! We're so glad to hear that your have been happy with your order so far. Best wishes, Becci

Posted 2 years ago

“Great product, exactly as described and the delivery was very prompt.”

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Posted 2 years ago

Thank you Nicola for your 5 star rating of Pooky! We really appreciate you taking the time to provide us with such great feedback. We are happy to hear that you have been pleased with your experiences so far. Best wishes, Becci

Posted 2 years ago

“Amazing customer service- SO helpful! Package arrived in excellent condition wrapped safe and sound! Really impressed overall”

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Posted 2 years ago

Thank you so much Katie for the fabulous 5 star rating of Pooky! We really appreciate your wonderful feedback - it means a lot to us! We are so glad that you were happy with the customer service and your new purchases. Best wishes, Becci

Posted 2 years ago

“Have made a number of purchases from Pooky - all superb quality and quick delivery.”

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Posted 2 years ago

“See item review below”

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Posted 2 years ago

“Love this store!”

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Posted 2 years ago

Thank you so much, Frederick! Best wishes, Becci

Posted 2 years ago

“AMAZING SERVICE, VERY PROMPT DELIVERY, AND QUALITY EXCELLENT”

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Posted 2 years ago

Thank you so much! I'm so glad you've been pleased with the service. Best wishes, Becci

Posted 2 years ago

“Terrific customer service. From my enquiries about product right through to swift delivery and follow up on product satisfaction. The customer chat portal is prompt, efficient and most of all friendly and professional.. an absolute pleasure to purchase from.”

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Posted 2 years ago

Thank you so much for such lovely feedback, Siobhan! I'm so pleased you've been happy with the service received. Best wishes, Becci

Posted 2 years ago

“Beautiful lampshade and base . Speedy delivery All in all an excellent shopping experience”

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Posted 2 years ago

Lisa, thank you so much for getting in touch with your review. We're happy you're happy! Best wishes, Kitty

Posted 2 years ago

“Excellent customer service. Has a small issue and they sorted it same day and the staff were really helpful!”

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Posted 2 years ago

William, thank you so much for your feedback. We are so glad to hear that we could sort out the issue you had. We're happy you're happy! Best wishes, Kitty

Posted 2 years ago

“Loved our latest purchase. Beautiful floor lamp.”

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Posted 2 years ago

Thank you Rosie, We are so glad you have enjoyed your Pooky experience. Best wishes, Kitty

Posted 2 years ago

“Delighted with my clip-on shades. Excellent service all round. Thanks.”

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Posted 2 years ago

Tim, many thanks for getting in touch with your review. It is so great to hear from our happy customers and we are so glad to hear that you have enjoyed your Pooky experience. Best wishes, Kitty

Posted 2 years ago

“Quality product, prompt delivery and excellent customer service.”

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Posted 2 years ago

Hi there Roopa, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Excellent, prompt service and beautifully made lampshades!”

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Posted 2 years ago

Hi there Kathryn, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Absolutely stunning wall lamps. We’ve 4 on the walls (smaller) and 1 of the large ones on the ceiling. Looks amazing…and on a dimmer switch so atmospheric. Would highly recommend”

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Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Good company to deal with, would happily buy from them again.”

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Posted 2 years ago

Thank you for letting us know that you are happy with your order. We look forward to seeing your next Pooky purchase! Best Wishes, Emmy

Posted 2 years ago

“I ordered outdoor lighting, they arrived very quickly, I was impressed by the quality and solidness of the lights, they look fabulous in my garden Many thanks”

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Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Great quality lighting options and service from staff in store (Chelsea). Absolutely love this store!”

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Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,345 reviews