Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,420 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,420 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic experience from start to finish.”

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Posted 1 year ago

“Excellent t website brilliant lighting as des rubes”

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Posted 1 year ago

“Excellent products, packaged well and true in terms of colour and description from the website. Some items were out of stock but the helpful team on the helpline advised me as to the timeframe when they’d be restocked. Excellent service.”

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Posted 1 year ago

“I’m an aspiring interior designer in Gibraltar and I’ve always seen pooky lighting in magazines. The quality and value for money is fantastic, and it’s classical, timeless and contemporary designs can be used in all settings. Their lamp choice is vast and for every taste. I bought for myself a marbled and an ikat design shade. I can’t wait to use pooky lighting in future projects. I’m sure now in Christmas all my guests will be in love with the brass rechargeable pooky I purchased for myself kitchen island. It’s marvellous and so chic. I’ve ordered my lamp via a shopping company that’s ships to gib, this i haven’t received it yet. I’ll tag on insta my lamp when it’s up! I’ve seen pooky lighting in person when I visited London and can’t wait to get my hands on them!”

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Posted 1 year ago

“2 lamps and shades arrived, beautifully packaged and they are gorgeous. Very pleased. This was my first order from Pooky and I expected classy product and I was not disappointed.”

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Posted 1 year ago

“Pooky is the ‘go to’ for all lighting needs!”

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Posted 1 year ago

“Lovely pop of colour to brighten a pale corner of the room. Good quality shade.”

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Posted 1 year ago

“Very small, I was disappointed.”

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Posted 1 year ago

“I'm so pleased with my rechargeable lamp, it's my second purchase from Pooky and I would highly recommend it. Delivery was fast with no problems.”

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Posted 1 year ago

“Thrilled with the 3 lampshades and speedy delivery”

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Posted 1 year ago

“My small lamp and shade are absolutely beautiful, such great quality ~ even the remote control has a gold coloured cover. And customer service has been exemplary. Would highly recommend this Pooky”

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Posted 1 year ago

“Impressed with how they responded to one of my lights being faulty. Sent a replacement straightaway and the returns process was smooth. Also the wall lights are lovely.”

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Posted 1 year ago

“The website design is quite confusing with the lamp shade - I thought I had selected and bought one but the lamp arrived without. I then tried to buy one but a lot were out of stock - I am now in a waiting list. The UX on viewing the lampshades if quite difficult and time consuming on a phone”

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Posted 1 year ago

“Excellent service and love my lamp and shade.”

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Posted 1 year ago

“Your products are lovely but your website is AWFUL - everyone I speak to agrees!”

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Posted 1 year ago

Hi Maxine, I'm sorry you have found the website difficult to use! This generally is not the feedback we have from customers, and many like the mix and match interface we have developed. It would be great to get some more feedback if you're happy to share that - the best email to reach us on is hello@pooky.com. Best wishes, Becci

Posted 1 year ago

“Having been disappointed by the service and the quality of items provided by many suppliers during our renovation project, I've been blown away by Pooky. From the design of the website, help received when needed, to delivery and the quality of all our items, I'm just so impressed. My home will look like a Pooky showroom when we're finished, and I don't even care!”

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Posted 1 year ago

“I have several pooky lampshades and they light up our home with pleasure and elegance.”

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Posted 1 year ago

“Lovely quality 👌”

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Posted 1 year ago

“Over the years I have bought probably 20+ lamps and lampshades from Pooky. All of high quality and interesting design. One area for improvement could be free returns on all items (at present sale items incur a charge)”

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Posted 1 year ago

“Charlotte was so kind, helpful and responsive with all of my queries.”

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Posted 1 year ago

Pooky is rated 4.9 based on 31,420 reviews