Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,963 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 22nd December 2025

Pooky 5 star review on 8th December 2025

Rebecca D

5811

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thrilled with my Pixii light, and will certainly order again if needs be. Well packaged and a darker (and nicer) shade of brass than the picture shows. However, plese could it also feature in the Rechargeable Lamps section as that's where I looked first!”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. I will be sure to pass on this feedback for you. We love our little rechargeable lamps and their versatility, and we are glad that you think the same! Best Wishes, Emmy

Posted 1 year ago

“Great range of affordable products.”

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Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is always great to hear from our happy customers, so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“I had been looking for a tangerine lamp base and shade to fit in my newly furnished living room to add an accent colour to my cream sofas. The colour is perfect and the quality is great. Quick delivery. I have no hesitation in recommending Pooky.”

Helpful Report

Posted 1 year ago

Lesley, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy that you're happy! Best Wishes, Emmy

Posted 1 year ago

“I came across these wonderful cordless lights by chance. What a great idea! In every household there are places where sockets are missing and Pooky offers a great solution. I use my lights in the guest toilet and when needed I use them for a charming table decoration inside and outside. Not forgetting the excellent and very friendly, prompt service that Pooky provides.”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our little rechargeable lamps and their versatility, and we are glad that you think the same! Best Wishes, Emmy

Posted 1 year ago

“Pooky is perfection! Love my little cordless lamp, the perfect addition to the living room!”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our little rechargeable lamps and their versatility, and we are glad that you think the same! Best Wishes, Emmy

Posted 1 year ago

“Excellent service from ordering to delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is always great to hear from our happy customers, so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Excellent products, service and delivery will certainly use again and highly recommend”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is always great to hear from our happy customers, so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Hi Diane, thank you for a lovely review. We are so glad you feel this way, and we hope to keep providing this great service to you! Kind regards, Poppy

Posted 1 year ago

“I absolutely love their range of lights. I went for two wall lights with little shades to be fitted by the side of my bed!”

Helpful Report

Posted 1 year ago

Hi Jessica, we are so pleased you feel this way. We hope that you love your new lights, and that they add the touch you wanted to your bedroom! Best wishes, Poppy

Posted 1 year ago

“I purchased a beautiful rechargeable table lamp, and a shade to go with it. The quality of both items are outstanding, and everything was packaged beautifully. I will definitely be looking at their online store again.”

Helpful Report

Posted 1 year ago

We are so glad you feel this way! It is always so nice to hear from happy customers, so thank you for taking the time to leave your review. Best wishes, Poppy

Posted 1 year ago

“Gorgeous lights. Highly recommend”

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Posted 1 year ago

Thank you so much for your lovely review, we are so glad you would recommend us! Best wishes, Poppy

Posted 1 year ago

“iIlove their lamps and lampshades, they are gbeautiful colours, good quality and make me smile”

Helpful Report

Posted 1 year ago

Hi Barbara, I am so glad our lamps and shades bring a smile to your face! We hope we continue to bring happiness to you with our services! Best wishes, Poppy

Posted 1 year ago

“Stylish well made light switches. I would buy again.”

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Posted 1 year ago

Thank you for letting us know you are happy with your purchases! We look forward to having you as a returning customer. Best wishes, Poppy

Posted 1 year ago

“Wonderful product which is delivered so professionally, and looks fantastc.....we keep buying more and more”

Helpful Report

Posted 1 year ago

Hi Patrick, This is wonderful news! We value your returning loyalty, and your satisfaction with the products and service we provide is the icing on the cake! Thank you for shopping with us, and for your continued support. Best wishes, Poppy

Posted 1 year ago

“Gorgeous quality”

Helpful Report

Posted 1 year ago

We are so glad to hear you feel this way, thank you for letting us know! Best wishes, Poppy

Posted 1 year ago

“Very happy with my new light for dinning room, exactly what I was looking for. I ordered and the light arrived the next day so was very impressed with that too. Would definitely recommend 5* from me 😊”

Helpful Report

Posted 1 year ago

Kelly, thank you so much for such a lovely review. We are so glad to have provided such a quick service to you, thank you for letting us know we did a good job! Best wishes, Poppy

Posted 1 year ago

“I couldn’t be more happy with my purchase from Pooky. I love my new lights. Delivery was super fast and came well packaged. I would definitely order from them again.”

Helpful Report

Posted 1 year ago

Thank you so much for sending over a picture of your new lights, they look fantastic! We are so pleased to have delivered great quality products quickly to you, and to see them in all their glory. We value your returning custom, thank you for shopping with us. Best wishes, Poppy

Posted 1 year ago

“Fast delivery and super quality battery table lights. Really sturdy little chaps. Move over candles..”

Helpful Report

Posted 1 year ago

Hi Rosemary, thank you for your review! I am so glad to hear you love our rechargeables, we love them too! Best wishes, Poppy

Posted 1 year ago

“Excellent designs and lampshade manufacture. Would have been a 5 star review were it not have been poor return service by Yodle.”

Helpful Report

Posted 1 year ago

Thank you for your honest review, I am sorry to hear that your return was not easy with the Collect+ Yodel service. Please don't hesitate to get in touch with us in future via our email hello@pooky.com when any issues occur, and we will do our best to help you with alternatives way forward. I am very glad to hear you are happy with the products despite this! Best wishes, Poppy

Posted 1 year ago

“Beautiful collection of lamps and shades. Took a while to select the right ones for our room, but Pooky customer service very responsive and helpful. Returns process very efficient. Clearly quite a large business now but have so far managed to retain a small company feel and personalised service. We are delighted with our final choice, and would definetely use again and recommend.”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you so much for your kind review. It is really nice to hear that customers feel this way about the company as it grows, and means everything to us that this is something we continue to acheive. We look forward to having you as a returning customer, and assisting you with any queries you may have. Best wishes, Poppy

Posted 1 year ago

Pooky is rated 4.9 based on 30,963 reviews