Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product looks great well pleased 👍🏻”

Helpful Report

Posted 7 months ago

Hi Greg, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Paris

Posted 7 months ago

“I love my large Trafalgar table lamps in brass. They make a beautiful statement as bedside table lamps. The quality of the brass is excellent.”

Helpful Report

Posted 7 months ago

Hi Amanda, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Paris

Posted 7 months ago

“My beautiful mirror was delivered in two days and was exactly as described. Great service. Not the first time I have shopped at Pooky. Quality and style.”

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Posted 8 months ago

Hi Linda, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you. Best wishes, Paris

Posted 7 months ago

“Amazing customer service and the quality of the materials really is worth the price tag!”

Helpful Report

Posted 8 months ago

Hi Katie, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 7 months ago

“Beautiful lampshades, fabulous quality and competitive price. Very good website. Thank you Pooky.”

Helpful Report

Posted 8 months ago

Hi Judith, Your positive feedback is much appreciated! We’re delighted you're enjoying the product and are always here if you need anything else! Best wishes, Paris

Posted 7 months ago

“Good selection, pretty fabrics and efficient service”

Helpful Report

Posted 8 months ago

Hi there, our feedback has made our day! We're really chuffed to hear you had such a great experience with us. Thanks for your support! Best wishes, Em

Posted 7 months ago

“Lovely lampshade and a very efficient and quick services lampshade was well packed thankyou”

Helpful Report

Posted 8 months ago

Hi there, our feedback has made our day! We're really chuffed to hear you had such a great experience with us. Thanks for your support! Best wishes, Em

Posted 7 months ago

“Extensive range of quality products on show at Chelsea showroom. Best of all, customer service team is excellent - helpful, prompt and knowledgable.”

Helpful Report

Posted 8 months ago

Hi there, our feedback has made our day! We're really chuffed to hear you had such a great experience with us. Thanks for your support! Best wishes, Em

Posted 7 months ago

“Lampshade arrived on time and well packed. True to colour and description online”

Helpful Report

Posted 8 months ago

Hi Janet, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Kind regards, Em

Posted 7 months ago

“Bought 2 x 30cm Turkish blue Yoda printed ikat shades. They are really beautiful and have injected colour and style to my living room and are a real focal point. The shade of blue is gorgeous and I can't stop looking at them! I treated myself as I'm normally a thrifty shopper but I just had to have these beauties!”

Helpful Report

Posted 8 months ago

Hi there, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 7 months ago

“Beautiful lights, plenty bright enough and rapid delivery”

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Posted 8 months ago

Hi Lisa, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support Best wishes, Em

Posted 7 months ago

“Love the choice of lamps and lampshades at Pooky…. All are beautifully made and stylish. I have several lampshades around my house, have a rechargeable lamp in my kitchen which is fantastic…. And my last purchase was the bamboozle lamps which are fabulous! Lovely design and so well made! I would definitely recommend Pooky if you are looking for lighting!”

Helpful Report

Posted 8 months ago

Hi Claire, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 7 months ago

“Bought the Smaller Spangle domed pendant after being on the waiting list for new supplies. It was definitely worth the wait and looks good alongside my Moon wall lights! Very happy with the quality and easy to fit. Pooky I love your products!”

Helpful Report

Posted 8 months ago

Hi David, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support! Kind regards, Em

Posted 7 months ago

“Great quality and lots of choice. This is my 3rd purchase of cordless lamps. I love the rattan base . Easy to order .Very quickly despatched to me . Great communication from Pooky. Well done all”

Helpful Report

Posted 8 months ago

Hi Alison, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Em

Posted 7 months ago

“Order a shade at Redbrick. Sales assistant was lovely and very helpful. Shade arrived two days later, beautifully packed. Really happy with the product 😃”

Helpful Report

Posted 8 months ago

Hi Kay, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Kind regards, Em

Posted 7 months ago

“Lampshade is perfect - packing - customer service was excellent - will be back for more items”

Helpful Report

Posted 8 months ago

Hi Sandi, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Kind regards, Em

Posted 7 months ago

“Absolutely love my Pooky lampshade. It looks fabulous in my snug area.”

Helpful Report

Posted 8 months ago

Hi Mandy, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it. Best wishes, Em

Posted 7 months ago

“Beautiful quality, vibrant colours and unique!”

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Posted 8 months ago

Hi Beccy, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product. Best wishes, Em

Posted 7 months ago

“I requested a note when Lillee was back in stock and I got it! Lamp and shade are great and the Genesis cell is excellent.”

Helpful Report

Posted 8 months ago

Hi there, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it! Best wishes, Em

Posted 7 months ago

“Lovely, good quality light fittings. Great communication and speedy delivery.”

Helpful Report

Posted 8 months ago

Hi Jocelyn, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Em

Posted 7 months ago

Pooky is rated 4.9 based on 30,959 reviews