Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a chandelier from Pooky. We were enormously impressed with its quality of manufacture and the product looks wonderful in our dining room.”

Helpful Report

Posted 8 months ago

Hi David, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you. Best wishes, Paris

Posted 8 months ago

“Love the quality of my switches and also the entire shopping experience from start to finish… finding product, ordering online, payment, delivery. A great shopping experience… I’ll be back !”

Helpful Report

Posted 8 months ago

Hi Anita, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality and service, and your feedback makes it all worthwhile. Best wishes, Paris

Posted 8 months ago

“Love the colour of my bedside lamp. It is exactly what I expected. The service was efficient and Pooky website easy to navigate. The lampshade is everything I hoped and more.”

Helpful Report

Posted 8 months ago

Hi Joanna, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Paris

Posted 8 months ago

“Swift fulfilment of my order, item was packaged very securely in entirely paper and cardboard packaging. The product itself (wall mounted rechargeable light) is perfect. Easy to install and works as described. The item looks as good on my wall as it does in the pictures.”

Helpful Report

Posted 8 months ago

Hi Joanna, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support! Best wishes, Paris

Posted 8 months ago

“Brilliant service- speedy delivery and well packaged goods. We were kept well informed of the progress of our order.”

Helpful Report

Posted 8 months ago

Hi Tallulah, We’re so pleased to hear your kind words – it really means a lot to us! Thanks for taking the time to leave a review, and we’re glad you had a positive experience. Best wishes, Paris

Posted 8 months ago

“Pooky lampshades always look fabulous!”

Helpful Report

Posted 8 months ago

Hi there, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you! Best wishes, Paris

Posted 8 months ago

“Great quality lighting at reasonable prices. The customer service is also impeccable!”

Helpful Report

Posted 8 months ago

Hi Sally, We appreciate you taking the time to leave us an excellent review. It is so lovely to hear from our satisfied customers! Best wishes, Paris

Posted 8 months ago

“Really helpful and polite customer services. Quality lighting.”

Helpful Report

Posted 8 months ago

Hi there, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Em

Posted 8 months ago

“Absolutely fabulous light and definately worth the wait. I love it and with the wicker lampshade it fits perfectly with the newly decorated spare bedroom. Great touch with the remote cover - shows real quality.”

Helpful Report

Posted 8 months ago

Hi Susie, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 8 months ago

“Such a smart and stylish lamp. Arrived fast, beautiful quality and easy to fit. I now just need to order the other 8!”

Helpful Report

Posted 8 months ago

Hi Chris, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 8 months ago

“Great products and customer service. Quick hassle free delivery. Love latest purchase”

Helpful Report

Posted 8 months ago

Hi Catherine, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Em

Posted 8 months ago

“Needed a 2nd table lamp for one of our rooms in our cottage. Having seen Pooky Lighting advertise in my magazine subscription and lighting and lamps used in one of our favourite boutique hotels in Lymington I took my time in choosing a rechargable base and lamp shade to match. I am thrilled. They are so beautiful and so well made. Every aspect of my order from confirmation to delivery and packaging was amazing. The rechargable lamps are very clever and so easy to put together. Its a race to get to the remote control to switch it on. Love Pooky so much I will definately be ordering again.”

Helpful Report

Posted 8 months ago

Hi, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 8 months ago

“Ich hab mir die Messing-Wandlampen mit rotem Seidenschirm gekauft. Die sind echt wunderschön, von der super Qualität und dem traditionellen Design bis zur modernen Beleuchtung. Blitzschnelle Lieferung und mega sorgfältig verpackt. Im Grunde alles top, auch der Kundenservice. Wären da nicht die wahnsinnig hohen Versand- und Zollgebühren, würd ich glaub ich alle meine Lampen gegen Pooky-Lampen tauschen.”

Helpful Report

Posted 8 months ago

Hi, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 8 months ago

“Beautiful lampshades that brighten any room”

Helpful Report

Posted 8 months ago

Hi Sophie, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 8 months ago

“Absolutely amazing service from pooky and the quality of the products is brilliant. This is the 4th time I have order from pooky and I definitely will again. This time we got rechargeable wall lights and they arrived super fast. Husband got them stright up on the wall and they look amazing, stunning quality. And added bonus is this time we got the lovely brass cover for the remote 😀”

Helpful Report

Posted 8 months ago

Hi Sarah, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it. Best wishes, Em

Posted 8 months ago

“I am absolutely thrilled with my rechargeable lamp that I have in my kitchen. It looks as good turned off as it does on as it is in front of a window and the light shines through the amber base. Unique products .”

Helpful Report

Posted 8 months ago

Hi, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Em

Posted 8 months ago

“Lovely products and living in the Channel Islands it’s great to find a company that will deliver to us and automatically take off the VAT when ordering.”

Helpful Report

Posted 8 months ago

Hi, We’re so pleased to hear your kind words – it really means a lot to us! Thanks for taking the time to leave a review, and we’re glad you had a positive experience. Best wishes, Em

Posted 8 months ago

“I've bought 2 green kelpie table lamps. They are perfect in every way!”

Helpful Report

Posted 8 months ago

Hi, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 8 months ago

“Good choice of lamps and shades at reasonable prices. Good website and very quick delivery”

Helpful Report

Posted 8 months ago

Hi Irene, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again. Best wishes, Em

Posted 8 months ago

“Brilliant service - love the lamp stand and shade and definitely do not miss the cord to the plug - Thank you! It's good to have bought two light units to keep the second ready to change and the smart brass remote cover is a great bonus. The lamp + shades outweigh the downside of the light output notbrinh bright enough - it's more subtle than expected.”

Helpful Report

Posted 8 months ago

Hi, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 8 months ago

Pooky is rated 4.9 based on 30,959 reviews