Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,229 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have received excellent service from Pooky in the past and I was very satisfied with the service I received this time. Delivery was very prompt.”

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Posted 2 years ago

Hi Rhona, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Quick and easy to order, quick delivery of beautiful products !”

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Posted 2 years ago

Hi Peter, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 2 years ago

“Really beautiful light fittings and shades. Look exactly like they do on the website. Arrived incredibly quickly as well. Would highly recommend!”

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Posted 2 years ago

Hi Sarah, Thank you so much for your amazing 5-star rating of Pooky! We truly appreciate your support and are thrilled to hear that you are happy with your purchase. Best wishes, Mara

Posted 2 years ago

“Perfect style for my bathroom and great service!”

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Posted 2 years ago

Hi Ruth, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“PHENOMENAL OUTSHINE OUTSTANDING KALEIDOSCOPIC YOGIC”

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Posted 2 years ago

Hi David, We are blown away by your feedback, what an outstanding review! We pride ourselves in our customer service and it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Very good. Arrived as expected and looks great.”

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Posted 2 years ago

Hi Will, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Gorgeous selection of lights with a wide selection of different shades to choose from and speedy delivery”

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Posted 2 years ago

Hi there, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 2 years ago

“Love my new bedside table lamps!”

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Posted 2 years ago

Hi Issie, Thank YOU! We are so glad you love your new Pooky products and that we could supply you with delightful customer care. We look forward to seeing you again soon. Best wishes, Mara

Posted 2 years ago

“Very pleased with lampshade this is the second one I have bought from Pooky. The colours and size are as described. Very quick delivery too.”

Pooky 5 star review on 6th February 2024

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Posted 2 years ago

Hi Janis, Thank you so much for your wonderful 5-star rating of Pooky! We greatly appreciate your support and are thrilled to hear that you are very pleased with your lampshade. Your comment about the colors and size being as described is truly fantastic to hear, as we strive to provide accurate product information. We are so glad you love your new purchase as it looks lovely in your home! Best wishes, Mara

Posted 2 years ago

“Beautiful fittings and sockets that don’t break the bank.”

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Posted 2 years ago

Hi there, Thank you for leaving such a delightful review and we are so happy that you love your purchase. We look forward to seeing you again! Best wishes, Mara

Posted 2 years ago

“Fabulous selection - THE top destination for lighting!”

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Posted 2 years ago

Hi Suzanne, We couldn't agree more with your statement - "Fabulous selection - THE top destination for lighting!" It's our utmost priority to offer an exceptional range of lighting options that cater to every style and taste. Your kind words reaffirm that we're on the right track! Best wishes, Mara

Posted 2 years ago

“My daughter recommended Pooky as she was pleased with her purchase ,,and I was pleased with mine too . I had a slight problem with one of the bulbs but customer services very promptly sorted it . I would definitely buy from them again . Thankyou .”

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Posted 2 years ago

Hi Joanna, It's wonderful to know that your daughter recommended Pooky to you, and we're delighted that you were pleased with your purchase, just like she was. We're sorry to hear about the slight problem with one of the bulbs, but we're glad that our customer services team promptly resolved it for you. Your kind words and satisfaction mean a lot to us, and we'd be more than happy to assist you with any future purchases. Once again, thank you for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“Delivery was quick and as a first time customer, I can safely say I will be back!”

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Posted 2 years ago

Hi Tracey, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Lovely collection of items, website easy to use, delivery excellent”

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Posted 2 years ago

Hi there, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“It’s been very easy to order on the website. The lampshade was very well packaged and delivered quickly.”

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Posted 2 years ago

Hi Jean, Thanks for your fantastic rating of Pooky! We're thrilled you loved your new Pooky purchase and found our website easy to use. We're grateful for your support and happy to help whenever you need us! Best wishes, Mara

Posted 2 years ago

“A brilliant brilliant little light that does wonders for our hallway! So easy to install, and the charge lasts for days! I am so thrilled with this! Delivery was swift. A great customer experience!”

Pooky 5 star review on 5th February 2024

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Posted 2 years ago

Hi Katy, We appreciate your kind words and are thrilled to hear that our Twinky rechargeable wall light in antique brass has worked wonders for your hallway. We pride ourselves on providing products that are easy to install and have a long-lasting charge. We are delighted that you are so thrilled with it! Thank you again for your support and for taking the time to share your positive feedback. We truly appreciate it! Best wishes, Mara

Posted 2 years ago

“I love my rechargeable lamp from Pooky together with the gorgeous magenta shade. I originally order a shad which was too small and out of proportion with the base, but it was really quick and easy to change and the new one arrived next day.”

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Posted 2 years ago

Hi Lucy, Thank you so much for taking the time to leave us a fantastic 5-star rating for Pooky. We truly appreciate your kind words and continuous support as a loyal customer. We are thrilled to hear that you love your rechargeable lamp from Pooky, especially with the stunning magenta shade. Customer satisfaction is always our top priority, and we're delighted that your new shade arrived the very next day! Thank you once again for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“Lovely quality lampshade sent in very secure packaging and arrived quickly. The lampshade itself was ever so slightly smaller than advertised, but doesn’t really detract from its overall look on the stand. Very pleased!”

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Posted 2 years ago

Hi Jo, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“This is the 3rd set of lights we have purchased from Pooky - all have been fantastic, really unique and such high quality. Incredibly good value, fast delivery and very well packaged. Our lights have been admired by many who are now quickly becomming 'Pooky fans'! I am now looking around my house to see what lights I would like to replace.....safe to say Pooky is now our favourite place to buy lighting.”

Helpful Report

Posted 2 years ago

Hi Laura, Thank you so much for your glowing 5-star rating of Pooky! We take great pride in offering unique, high-quality lighting options at incredible value. It warms our hearts to know that our lights have been admired by many and that some have even become new "Pooky fans"! We are absolutely delighted to hear that Pooky is now your favorite place to buy lighting. Thank you again for being a loyal customer. We truly appreciate your support. Best wishes, Mara

Posted 2 years ago

“Wow. What gorgeous light shades, I’ve bought several now and can’t stop looking at your website to buy more. Even buying presents for the family from you as such a special gift. Thank you Pooky”

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Posted 2 years ago

Hi Heather, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,229 reviews