Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,229 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality. Beautiful lampshades”

Helpful Report

Posted 2 years ago

Hi Dee, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“I went into the Redbrick shop near Leeds and the shop is gerogous and the displays are bright and colourful. I couldnt get the products that I wanted in the shop so had to order online. The quality of the products is lovely and looks amazing, ive had lots of compliments. I would say that the delivery packaging could have been a bit nicer/ better packaged for the price I paid for the lampshade.”

Helpful Report

Posted 2 years ago

Hi Joan, We greatly appreciate your feedback and are thrilled to hear that you found our Redbrick showroom to be lovely and products are amazing in quality. It's also wonderful to know that you received many compliments on your purchase. We apologise for any inconvenience caused by not finding the products you wanted in our Redbrick shop near Leeds. In regards to the delivery packaging, we understand and value your opinion. We will definitely take your feedback into consideration and work towards improving the packaging to ensure it matches the price paid for the lampshade. Best wishes, Mara

Posted 2 years ago

“My go to for beautiful lights for my home and amazing customer service”

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Posted 2 years ago

Hi Katie, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I have made several orders from Pooky, the lights are fantastic and the service is wonderful. Will be buying more lights as doing a house renovation.”

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Posted 2 years ago

Hi Lisa, We greatly appreciate your loyalty as a customer and value your decision to choose Pooky for all your lighting needs. It's fantastic to know that you have found our lights perfect for your house renovation. We'll be more than happy to assist you further whenever you need more lights or any assistance during your renovation! Best wishes, Mara

Posted 2 years ago

“I have never been disappointed with the standard of lamps and shades from Pooky. They are top quality and have so many different styles and colours to make any room a beautiful home.”

Helpful Report

Posted 2 years ago

Hi Yvonne, Your loyalty as a customer means the world to us, and we are thrilled to know that you have consistently been satisfied with our top-quality products. We strive to offer a wide range of styles and colors to help create beautiful homes for our valued customers like yourself. Thank you! Best wishes, Mara

Posted 2 years ago

“Absolutely love Pooky's designs and so many to choose from.”

Helpful Report

Posted 2 years ago

Hi there We greatly appreciate your feedback and your kind words. Hearing that you absolutely love Pooky's designs and that there are so many options to choose from puts a big smile on our faces! Best wishes, Mara

Posted 2 years ago

“I am absolutely in love with my new shade, for many reasons 1) the colour is exactly the same as on the website which I needed as was matching to a new sitting room and 2) I managed to buy the last one in the January sale. My best friend has always spoken very highly of Pooly and the product ranges, colours, styles etc. It was just by chance that I was searching for a new shade and found this particular style. From beginning to end the whole process was swift and delivered fast to my door, packaged and protected from any damage in transit. Will definitely be purchasing more as we continue to renovate our cottage. Thank you Pooky. Donna (Instagram) cow_mans_cottage”

Pooky 5 star review on 5th February 2024

Helpful Report

Posted 2 years ago

Hi Miss Andrews, Thank you so much for taking the time to leave us a 5-star rating for Pooky! We sincerely appreciate it. We're delighted to hear that you are absolutely in love with your new shade. It's great to know that the color matched perfectly with your new sitting room and that you were able to snag the last one in our January sale. It means a lot to us that your best friend spoke highly of Pooky and recommended our product ranges, colors, and styles to you. We take pride in providing a swift and efficient process from beginning to end. Best wishes, Mara

Posted 2 years ago

“Thank you Pookey for the most beautiful ceiling light, we have been looking for a flush ceiling light for our kitchen and this light will work perfectly.”

Helpful Report

Posted 2 years ago

Hi Vicky, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Lovely quality products made with creativity and a love of colour.”

Helpful Report

Posted 2 years ago

Hi there, We're overjoyed to hear that you appreciate the lovely quality products we create with creativity and a love of color. It's our passion to bring vibrant and imaginative items to our customers, and we're glad to know that you're enjoying them. Once again, we can't thank you enough for your positive feedback and for choosing Pooky as your go-to brand. Your continued loyalty means the world to us, and we look forward to serving you with even more delightful products in the future. Best wishes, Mara

Posted 2 years ago

“Love my new lampshade. Always a risk buying on line but was exactly as pictured”

Helpful Report

Posted 2 years ago

Hi Fiona, We truly appreciate your kind words and your trust in us. We're happy to hear that you love your new lampshade and that it was exactly as pictured. We understand that purchasing items online can be a risk, but we strive to ensure that our product descriptions and images accurately represent what our customers receive. Once again, thank you for your glowing review and for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“I have been searching for some time for a coral lampshade to suit my coral lampbase. The coral chalk striped shade looks fantastic, ordering online was easy, and delivery was speedy. My shade arrived within a couple of days from ordering and it was perfectly packed.”

Helpful Report

Posted 2 years ago

Hi Jennifer, Your feedback truly means the world to us, and it's always a pleasure to serve customers like you who appreciate our products and services. We hope your coral lamp base now looks even more stunning with the perfect coral lampshade you've been searching for! Thank you again and have a splendid day! Best wishes, Mara

Posted 2 years ago

“Beautiful lights and easy to put together. Work well as a reading light and stylish wall light.”

Helpful Report

Posted 2 years ago

Hi Amanda, We truly appreciate your kind words and are absolutely delighted that you are enjoying the beautiful lights. We're glad to hear that they were easy to put together and that they function perfectly as both a reading light and a stylish wall light. Your satisfaction means the world to us! Thank you once again for your wonderful review Best wishes, Mara

Posted 2 years ago

“High Quality Lights and Lampshades - with great style. What else do you need?”

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving such a wonderful review! We are overjoyed we could supply you with mesmerising products and can't wait to see you again soon! Best wishes, Mara

Posted 2 years ago

“Gorgeous items, quick delivery”

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Posted 2 years ago

Hi Steph, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 2 years ago

“I adore my new lamp and shade, it has transformed my kitchen! I love how you can mix and match and the fabulous choice that Pooky offers. Everything about the purchasing process went smoothly too! A very happy customer!”

Helpful Report

Posted 2 years ago

Hi Anna, We are delighted to hear that you adore your new lamp and shade, and that it has transformed your kitchen. We love the versatility of our products and the ability to mix and match, and we are glad that you appreciate the fantastic choices we offer. It truly warms our hearts to hear that everything about your purchasing process went smoothly. We strive to provide a seamless and pleasant experience for our customers. Your satisfaction is our top priority, and we are delighted that you are a very happy customer. Thank you! Best wishes, Mara

Posted 2 years ago

“I love the little porcelain light shade. The flora shade and antique brass gallery is so elegant and beautifully made. I love it, thank you.”

Helpful Report

Posted 2 years ago

Hi Leah, Thank you so much for your glowing 5-star review of Pooky! We truly appreciate your kind words. We are happy to hear that you love the porcelain light shade and find the flora shade and antique brass gallery so elegant. Our team takes great pride in crafting each piece with utmost care, ensuring that the end result is nothing short of beautiful. Thank you once again for your generous rating and for choosing Pooky. Best wishes, Mara

Posted 2 years ago

“Lovely lampshades. Great quality packaged well and delivered quickly. Would definitely recommend (I have 5 of their lampshades!!)”

Helpful Report

Posted 2 years ago

Hi Sarah, We truly appreciate your feedback and are delighted to hear that you are enjoying our lovely lampshades. Your words about the great quality, careful packaging, and quick delivery mean a lot to us. We are thrilled you have become a loyal customer and even have 5 of our lampshades! We strive to provide the very best products and services to our customers, and your continued support means the world to us. Thank you! Best wishes, Mara

Posted 2 years ago

“Ordered a fabulous new shade for a Pooky lamp I was given for Christmas and it is wonderful. Love the website too - so easy to try out how different shades will look on the lamp to help me choose and also great to be able to see what it will look like when the lamp is turned on. Excellent quality and fast delivery. Couldn't be more pleased, thank you!”

Helpful Report

Posted 2 years ago

Hi Camilla, Thanks for your fantastic review of Pooky! We're thrilled you loved your new shade and found our website easy to use. We're grateful for your support and happy to help whenever you need us! Best, Mara

Posted 2 years ago

“Beautiful lampshades! I love them!”

Helpful Report

Posted 2 years ago

Hi Valentina, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Gorgeous lampshade”

Helpful Report

Posted 2 years ago

Hi Sarah, We greatly appreciate your positive feedback and are thrilled to hear that you are satisfied with your purchase. We also wanted to mention that we completely agree with you regarding the gorgeous lampshade. Its exquisite design and intricate details add a touch of elegance and beauty to any room. Thank you for choosing Pooky and taking the time to share your positive experience. Should you need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,229 reviews