Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,289 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5877

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful designs to go with any style of home. Accentuating a room with colour. Well produced and crafted lights. I bought quite a lot of lights from Pooky all very stylish.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Web site a pleasure to browse through & order, my chosen items when they arrived promptly were exactly as described, the rechargeable lamp brightens a dark little corner perfectly & the quality evident, thanks Pooky.. My husband even made our foster child a guitar from the packaging 🎸 as she keeps telling us she’s going to be a rock star!”

Pooky 5 star review on 4th December 2023

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same. We are so glad to hear you have found a fun use for our packaging too! Best Wishes, Emmy

Posted 2 years ago

“Really pleased with my skellig floor lamp and I matched it with the Sanderson Bell shade lampshade! Although I would have liked the lampshade to have been finished inside a bit better given the price.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautiful and stunning, absolutely love my pooky lamp.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Best out door lantern x”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“I have purchased several light fittings from Pooky Lights over the last year as I'm renovating some key rooms in my home (Roddy Wall Lights, Niche Wall Light and now the Humph Wall Lights) I have been really pleased with the quality, when there was a fault they were easy to contact and went above and beyond to help replace the damaged item, always a sign of a good brand ethos. I would definitely recommend this company and the products they sell.”

Helpful Report

Posted 2 years ago

Hi Michelle, Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Very pleased with my purchases. Good quality lamps and lampshades. Will be back to continue changing the lights in the new house!”

Helpful Report

Posted 2 years ago

Hi Kirstie, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Fabulous products with such variety and the quality is far above any other lighting company.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Very pleased with the rechargeable light but don't remember reading anywhere when I ordered it that to recharge took 7 hours. Bit surprised that it takes so long - would have liked to be warned.”

Helpful Report

Posted 2 years ago

Hi there! I am so glad to hear you are happy with you rechargeable! Thank you for pointing out this information is missing from the product page. I have passed this onto our web team and they are looking into this now. Best wishes, Chloe S

Posted 2 years ago

“Absolutely beautiful rechargeable lamp. Best on the market”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Chloe S

Posted 2 years ago

“I've ordered three or four times with Pooky now and always been delighted by the quality and value of their products. The last time I ordered, one of the lights was missing. However, Pooky was so quick and responsive to help me resolve it and sent out a replacement straight away. Great customer service.”

Helpful Report

Posted 2 years ago

Hi Hannah, Thank you so much for letting us know you are happy with our products and service. We are sorry to hear an item was missing from your delivery but we could resolve this quickly for you. Best wishes, Chloe S

Posted 2 years ago

“The quality of the product and the customer service are brilliant.”

Helpful Report

Posted 2 years ago

Hi Grace, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! It is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe S

Posted 2 years ago

“Have been buying Pooky lights for years as they are of high quality at reasonable prices. However, I was a tiny bit disappointed in the Crail ip44 exterior wall light, not the finest Pooky quality for the price.”

Helpful Report

Posted 2 years ago

Hi Roger, Thank you so much for your review and we are so pleased you continue to come back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! We are sorry to hear you were not impressed with our Crail exterior wall light and will of course pass on the feedback to our team regarding this. Best wishes, Chloe S

Posted 2 years ago

“Gorgeous lights, excellent quality and speedy delivery. Very happy.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Chloe S

Posted 2 years ago

“Quick delivery, well packaged, and gorgeous products! Thank you!”

Helpful Report

Posted 2 years ago

Hi there! We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe S

Posted 2 years ago

“Absolutely in love with my lamp, so vibrant and changed the look of the room. Haven’t finished decorating but has made a difference already. Sturdy and excellent quality. About to make another purchase for the hallway”

Helpful Report

Posted 2 years ago

Hi Natasha, Fantastic shade choice! Thank you for letting us know you are happy with your new purchase, I am sure they have made a great addition to your home. Best wishes, Chloe S

Posted 2 years ago

“Fab customer service”

Helpful Report

Posted 2 years ago

Lovely choice of lamp Felicity - and we are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated! Best wishes, Chloe S

Posted 2 years ago

“Very happy with several products from Pooky bought recently (Clyfford picture light, Cagney wall lights, and Equilibrium rise and fall light among others). All are really well-designed and of nice quality, and in each purchase a lot of research went into the choice and I could not find anything else that quite worked. The only issue was with one of a pair of picture lights which had a dud bulb-holder, and Pooky replaced it very quickly without even waiting to get the faulty one back. Delivery is quick, packaging is careful and generally avoids plastics, and the prices are very reasonable compared to other high-end lighting.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thanks for letting us know that you are pleased with your Pooky purchase. We do apologies you receives a faulty bulb but are glad we could resolve this quickly for you. Best wishes, Chloe S

Posted 2 years ago

“Super products and great service. I love my new lamp shades and light switches.”

Helpful Report

Posted 2 years ago

Hi Ellie, Thank you for letting us know you are happy with your new purchases, I am sure they have made a great addition to your home. Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky! Best wishes, Chloe S

Posted 2 years ago

“Superb quality, design and choice. I would not hesitate in recommending Pooky products. Just trying to decide on which rechargeable lamp I’ll be purchasing next!”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Chloe S

Posted 2 years ago

Pooky is rated 4.9 based on 31,289 reviews