Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,461 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5918

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely lampshade and good quality. Had been hovering over it for some time so even better that it was in the sale.”

Helpful Report

Posted 2 years ago

Hi Joanne, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great quality products, very efficient and excellent customer service a rarity these days. Well done.”

Helpful Report

Posted 2 years ago

Hi Ian, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Always lovely quality lights and shades”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Absolutely love our lights from pooky. I searched high and low for a nice brass pull cord light fitting, theirs did not disappoint. We also ordered some other gorgeous designs, all with matching lamp shades, so the room pulled together nicely 😍 The yellow lamp is cool, matches our log burner, with contrasting pink tape shade 🤩”

Pooky 5 star review on 7th December 2023

Helpful Report

Posted 2 years ago

Hi Natalie, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Exceptional service and great style. I have bought several of these light fixtures and have been delighted. Also very affordable considering the quality.”

Helpful Report

Posted 2 years ago

Hi Fiona, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Lovely light shades, delivered promptly.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent well designed unique products of a high standard!”

Helpful Report

Posted 2 years ago

Hi Lauren, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely lamp and base. Thank you Pooky. Great quality product.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Repeat purchase from Pooky. 2 gorgeous lampshades, fast delivery and bonus of being in the sale! Very happy 😊”

Helpful Report

Posted 2 years ago

Hi Alison, Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Excellent product and service always”

Helpful Report

Posted 2 years ago

Hi Joe, Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Definitely some of the most beautiful cordless lamps !!”

Helpful Report

Posted 2 years ago

Hi Alexandre, Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Really good quality lamp very pleased”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Gorgeous lamp, arrived earlier than expected too!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love Pooky lighting. Great quality products at a really competitive price. They really elevate your home by creating a quality look. Purchase and delivery quick and efficient- can’t fault this company.”

Helpful Report

Posted 2 years ago

Hey Kkm, It's so great to hear that you're really happy with your Pooky products! Thanks a lot for sharing your positive feedback with us. We're thrilled that you're satisfied with your purchase. Take care and have a fantastic day! Best regards, Mara

Posted 2 years ago

“Very easy ordering system. In store is an experience in its self. Beautiful items, well made.”

Helpful Report

Posted 2 years ago

Hey Lorraine! I just wanted to take a moment to say thank you for your comment. Your positive feedback truly means the world to us and it puts a big smile on our faces! We're grateful for your support and we'll continue to do our best to provide you with the best customer service possible. Warmest regards, Mara

Posted 2 years ago

“Beautiful lights”

Helpful Report

Posted 2 years ago

Hi Nicolette, I'm really glad to hear that your recent purchases have made you happy! It's always great to know that we have been able to contribute positively to someone's life. I hope they bring you joy for years to come. Warm regards, Mara

Posted 2 years ago

“Lovely product, speedy delivery - very pleased with my lampshade”

Helpful Report

Posted 2 years ago

Hey Ami! Thanks a ton for writing this review. Your excitement about your new Pooky lighting is absolutely contagious and I'm so thrilled to hear that you love them! I bet they're adding a beautiful touch to your home decor. At Pooky, we always strive to make our customers happy, so it's wonderful to know that you're pleased with your purchase. Cheers, Mara

Posted 2 years ago

“Love this brand, have acquired a few pieces from here and the quality is always very high.”

Helpful Report

Posted 2 years ago

Hi there, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Bought 3 Pendant Glass lights for kitchen island quality excellent and look fabulous, waiting on electrician to hang them.”

Helpful Report

Posted 2 years ago

Hi there, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Wonderful quality and quickly dispatched!”

Helpful Report

Posted 2 years ago

Hi Isabel, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,461 reviews