Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a beautiful lamp base in a fit of Twixmas dissatisfaction with my sitting room. The lamp base arrived very quickly & was carefully packed. The shade has been ordered bespoke from elsewhere so it's not in use yet but I know it will look lovely.”

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Posted 11 months ago

“Lovely products and very fast delivery.”

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Posted 11 months ago

“I am so pleased with my new Pooky rechargeble lamp. It is brilliant thank you.”

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Posted 11 months ago

“I loved my bronze rechargeable lamp so much I ordered another one. Great prompt delivery and well packed too.”

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Posted 11 months ago

“Very easy process from start to finish. Product beautiful quality and very happy so thank you Pooky!”

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Posted 11 months ago

“Fantastic shades and fittings! Quick, reliable delivery, well packed, good support. It sounds like I work for them! (I don’t - I just like their style in all senses of the word.”

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Posted 11 months ago

“Absolutely fantastic experience, easy to navigate and engaging website Fast, efficient well packaged shipment. The light is fabulous, love the design, perhaps slightly smaller than anticipated but I really love the design and functionality of the rechargeable battery. Love the ikat shade too! Wonderful Pooky, keep up the great work!”

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Posted 11 months ago

“Great range of innovative lighting products at reasonable prices. Service is first class and my items delivered very quickly.”

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Posted 11 months ago

“Love all Pooky lamps. Especially the rechargeable lamps.”

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Posted 11 months ago

“This is a wonderful site for amazing products and their winter sale really is a sale nothing bought in for it . I recieved my wall lights and shades swiftly packed beautifully . A super experience . Will certainly buy from kooky Pooky again”

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Posted 11 months ago

“I ordered two red stripy Scarlet Taper shades for two rechargeable pooky lights about two days before Xmas. A last mninute treat and finishing touch to my mantlepiece. I did not expect them to arrive in time but was delighted when they did and am very pleased with the quality and the red tone of colour that is understated but still joyful. Many thanks Pooky for your fast turnaround.”

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Posted 11 months ago

“I have purchased several light fittings and three rechargeable lamps from Pooky. Always good service and I have had issues with the product on occasion. These problems have been rectified by customer service without delay. Thoroughly recommend this company. The only slightly irritating thing is that we live a very short distance from Barnwood Point but a pick up from the warehouse is not allowed. However DPD generally do a very good job in respect to delivery.”

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Posted 11 months ago

“Stunning! Goes well in my black kitchen. Also have the matching Celeste light too.”

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Posted 11 months ago

“I am delighted with my straight empire 45 cm linen ikat lampshades: they are stunning. Pooky is simply the best as far as design and service is concerned.”

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Posted 11 months ago

Hi Anne, Your positive feedback is much appreciated! We’re delighted you're enjoying the product and are always here if you need anything else. Best wishes, Paris

Posted 11 months ago

“lovely little light.”

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Posted 11 months ago

Hi Pamela, Thank you for getting in touch with us and sharing your thoughts. We appreciate your time. It is fantastic to hear from happy customers! Best wishes, Paris

Posted 11 months ago

“Love your range and your communication is brilliant.”

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Posted 11 months ago

Hi Maggie, Thanks a bunch for your kind words! We're so pleased you’re happy with everything, and we’ll keep working hard to make sure you always have a great experience. Best wishes, Paris

Posted 11 months ago

“Aesthetically pleasing. Excellent quality and good value. Efficient online service.”

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Posted 11 months ago

Hi Ian, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 11 months ago

“Excellent product and great service when I gad ordered the wrong size. Please more lilac/mauve shades if possible. Speedy delivery.”

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Posted 11 months ago

Hi Hilary, We truly appreciate your review! It’s always great to hear from happy customers like yourself and we will be sure to pass this feedback over to over product and design team! Thanks for your continued support! Best wishes, Paris

Posted 11 months ago

“I love the designs and colours, I have so many lamps in my house, all different sizes and colours”

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Posted 11 months ago

Hi Patricia, Thanks so much for your review! We’re really pleased to hear you’re enjoying the products – your support means a lot to us! Best wishes, Paris

Posted 11 months ago

“Lovely light shade, perfect for my daughter’s bedroom.”

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Posted 11 months ago

Hi there, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it and your daughter loves it too! Best wishes, Paris

Posted 11 months ago

Pooky is rated 4.9 based on 30,959 reviews