Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,392 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,392 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Lizanne S

Lynne P

Tor C

5905

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, stock availability clear and heavenly prompt deliveries with well packed items. Lovely goods at very reasonable prices”

Helpful Report

Posted 10 months ago

Hi Annabel, Thank you for your delightful review! We're so glad to hear that you found our website easy to use and appreciated the clear stock availability. It’s fantastic to know our prompt deliveries and well-packed items made your shopping experience enjoyable. We strive to provide lovely goods at reasonable prices, and your feedback truly brightens our day! Warm wishes, Em

Posted 9 months ago

“Smaller Jute pendant in red Elegant and perfect Beautifully designed including natural materials with baffle to ensure you do not see the bulb. With 3 bulb sockets it provides excellent amount of light which important in my cottage style house”

Helpful Report

Posted 10 months ago

Hi William, Thank you for your wonderful review! We're delighted to hear that you find the smaller Jute pendant elegant and perfectly designed for your cottage style house. It’s fantastic that the natural materials and thoughtful design meet your needs. Warm regards, Em

Posted 9 months ago

“solid outside lights , very pleased”

Helpful Report

Posted 10 months ago

Hi Cathy, Thank you so much for your lovely review! We're delighted to hear that you're pleased with our solid outside lights. Your satisfaction means the world to us! Warm regards, Em

Posted 9 months ago

“My Phileas rechargable light arrived quickly and it was exactly as described. It is a perfect addition to our space and I love that it transforms any space I move it into in an instant and with no worrying about any cords or outlets!”

Helpful Report

Posted 10 months ago

Hi Monika, Thank you for your wonderful review! We're thrilled to hear that your Phileas rechargeable light arrived quickly and has made such a positive impact in your space. We truly value your support and feedback! Warm wishes, Em

Posted 9 months ago

“Oh so stylish - exactly what we wanted - never disappoint. Rechargeable great and not ‘thin’ like most / s proper lamp”

Helpful Report

Posted 10 months ago

Hi Barbara, Thank you for your fantastic review! We're thrilled to hear that you find our lamp stylish and exactly what you needed. It’s great to know that the rechargeable feature and sturdy design make it stand out for you. We appreciate your support and love hearing that we never disappoint! Warm wishes, Em

Posted 9 months ago

“Love the enormous selection of fittings and shades available, not to mention the colours. Very happy with our choice of wall lights. Super quality. The brass fittings are heavy. Great to be able to speak to a customer service person immediately as well without going through a series of irritating menus.”

Helpful Report

Posted 10 months ago

Hi Elizabeth, Thank you for your fantastic review! We're so glad to hear that you love our extensive selection of fittings and shades, and that you're happy with the quality of your wall lights. It’s great to know that our customer service made your experience smoother as well! Warm regards, Em

Posted 9 months ago

“Delighted with my Wave gold lampshade, really sets the room off. Gives a lovely light. And is understated but effective. Love it. It arrived early to which was a bonus. Quality excellent. E Low”

Helpful Report

Posted 10 months ago

Hi Edna, Thank you for your amazing review! We're so delighted to hear that you love your Wave gold lampshade and that it enhances your space so beautifully. It’s wonderful to know you enjoy the light it brings! We appreciate your feedback about the quality and timely delivery as well. Warm wishes, Em

Posted 9 months ago

“Met our expectations a superb product.”

Helpful Report

Posted 10 months ago

Hi David, Thank you for your wonderful review! We’re so pleased to hear that our product met your expectations. Your satisfaction is our top priority and it inspires us to keep delivering great items! Warm regards, Em

Posted 9 months ago

“Absolutely love my new hand painted shade”

Helpful Report

Posted 10 months ago

Hi Rebecca, Thank you for your lovely review! We’re thrilled to hear that you absolutely love your new hand-painted shade. It means so much to us that our products resonate with you! Warm regards, Em

Posted 10 months ago

“Bought yet another lampshade after seeing it in a holiday cottage in Cornwall. Always great, colourful and distinctive products. Great service too.”

Helpful Report

Posted 10 months ago

Hi Charles, Thank you for your fantastic review! We're thrilled to hear that you keep finding inspiration in our lampshades, and we appreciate your kind words about our colourful and distinctive products. It’s wonderful to know you had a positive experience with our service as well! Warm wishes, Em

Posted 10 months ago

“Impressively speedy delivery and absolutely delighted with both light fittings and shades. So easy to fit and they look great!”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for your lovely review! We're overjoyed to hear that you’re delighted with your light fittings and shades. It’s fantastic that you found them easy to fit and that they look great in your space! Warm wishes, Em

Posted 10 months ago

“I was very pleased that I ordered my lovely rechargeable lamp; the quality is exceptional and definitely worth the investment. All the parts are sturdy and well made and the shade is absolutely beautiful. The lamp came quickly, was well packaged and very easy to assemble.”

Helpful Report

Posted 10 months ago

Hi Sally, Thank you so much for your wonderful review! We're so pleased to hear that you're enjoying your rechargeable lamp and appreciate the exceptional quality. It’s great to know that you found it easy to assemble and that it arrived promptly and well-packaged. Best wishes, Em

Posted 10 months ago

“I love all the Pooky colours and designs and am happy with my order. Good communication and excellent quality.”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for your amazing review! We're delighted to hear that you're enjoying the vibrant colors and designs of Pooky. It's fantastic to know that our communication and quality have met your expectations. Your support truly means a lot to us! Warm wishes, Em

Posted 10 months ago

“I bought a couple of small chargeable lights for under the stairs after seeing them in a Sunday magazine. We love them - great quality easy to fit and use and helped light up the dark corner that is under the stairs!”

Helpful Report

Posted 10 months ago

Hi Sue, Thank you so much for your fantastic review! We’re thrilled to hear that you love the chargeable lights and that they’ve brightened up your under-stairs space. It’s always wonderful to know our products are making a positive difference in your home. Warm wishes, Em

Posted 10 months ago

“Love my new lamp. Looks beautiful and very well made.”

Helpful Report

Posted 10 months ago

Hi Catherine, Thank you for your lovely review! We’re thrilled to hear you love your new lamp and appreciate the quality and craftsmanship. It’s always our goal to create beautiful pieces that enhance your space. Your feedback means so much to us! Warm wishes, Em

Posted 10 months ago

“Good quality sconces, have a really nice affect and different to any other ones on the market”

Helpful Report

Posted 10 months ago

Hi Nicola, Thank you for your wonderful review! We’re so glad to hear that you love the sconces and appreciate their unique style. It’s always fantastic to have our products stand out in a crowd! Your kind words truly mean the world to us. Warm wishes, Em

Posted 10 months ago

“Such lovely wall lights. Simple to fix in place. The shades were very stylish. When I had to telephone beforehand with a query Pooky were quick to respond and very helpful. Delivery was prompt.”

Helpful Report

Posted 10 months ago

Hi Elaine, Thank you so much for your wonderful review! We're delighted to hear that you loved the wall lights and found them easy to install. It's fantastic that you found our customer service helpful when you had a query. We always aim for prompt delivery, so we’re pleased to see that met your expectations! Warm wishes, Em

Posted 10 months ago

“Great lighting options and very efficent online service from Pooky. Very prompt communication and a seamfree purchase experience”

Helpful Report

Posted 10 months ago

Hi Gillian, Thank you for your fantastic review! We're so glad to hear that you found our lighting options appealing and that our online service met your expectations. It's wonderful to know that you appreciated our prompt communication and seamless purchasing experience. Your feedback truly brightens our day! Best wishes, Em

Posted 10 months ago

“Absolutely thrilled with my beautiful flame linen lampshades that completely lift the neutral shades I chose for the bedroom! Beautiful quality, and affordable and I will be recommending to my friends.”

Helpful Report

Posted 10 months ago

Hi Penny, Thank you so much for your lovely review! We’re thrilled that you’re enjoying your beautiful flame linen lampshades and that they enhance your bedroom decor so wonderfully. It’s fantastic to hear that you find our products both high-quality and affordable. We truly appreciate your recommendations to friends! Best wishes, Em

Posted 10 months ago

“I love the Walter antique brass base and raspberry taj silk lampshade - goes perfectly next to my bed. Think I’ll have to get another for the other side! I’m also really impressed with their customer service - they helped with sample fabrics and when I ordered a lampshade that ended up being a colour that didn’t go, I just sent it back with no charge. Thank you Pooky 😁”

Helpful Report

Posted 10 months ago

Hi Alice, Thank you so much for your glowing review! We're thrilled to hear that the Walter antique brass base and raspberry taj silk lampshade fit perfectly next to your bed. It's fantastic to know that our customer service was able to assist you with fabric samples and returns. Your satisfaction means the world to us! Warmest regards, Em

Posted 10 months ago

Pooky is rated 4.9 based on 31,392 reviews