Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,676 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5935

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love all my Pooky shades and this one is perfect for my floor lamp. It’s such a good price point too”

Helpful Report

Posted 9 months ago

Hello Caroline, Thank you for your brilliant review! Glad to hear you found a perfect fit for your floor lamp, and that you have been loving Pooky for a while. It means a lot to us that you are a Pooky fan! Kind regards, Ella.

Posted 9 months ago

“Lovely cool stuff”

Helpful Report

Posted 9 months ago

Hello Samantha, Thank for the 5 stars! We're pleased to hear you love our lighting just as much as us. Thank you for being a Pooky supporter! Warm wishes, Ella.

Posted 9 months ago

“Beautiful showstopper of a light which gives polish and charm to my hallway. I'm glad mt electrician assembled it though; it looked fiddly!”

Helpful Report

Posted 9 months ago

Hello Karen, Thank you for the 5 star review! It is great to hear your light is looking showstopping in your hallway! May it continue to dazzle for years to come! Best wishes, Ella.

Posted 9 months ago

“We looked long and hard for lighs that were high quality, affordable, and stylish. It was surprisingly difficult! We eventually found Pooky, and we are so glad that we did. We ordered three different styles of lights (one for over the dining table, four wall lights, and one pendant for over the sink) and each one is beautiful. They're exactly what we were looking for, we will definitely use Pooky for our future lighting needs!”

Pooky 5 star review on 20th October 2025

Helpful Report

Posted 9 months ago

Hello Megan, Thank you for your fantastic review! Our products look absolutely wonderful in your home, excellent choices. We appreciate you taking the time to share your images and feedback and look forward to helping you with your lighting needs next time! Kind regards, Ella.

Posted 9 months ago

“Beautiful lamp shades, brilliant designs that stand out.. I absolutely love the choice of shape and size. The Customer Service is excellent too.”

Helpful Report

Posted 9 months ago

Hello Christine, Thank you for your great review! We're delighted you love our designs and believe we stand out from the rest! It is great to hear our customer service team met your expectations. Your feedback is much appreciated! Kind regards, Ella.

Posted 9 months ago

“Wonderful ‘shop’ inside Redbrick in Bately. Wonderful and helpful staff, wonderful displays and product and guess what, wonderful service. Went for one cordless light, bought three. Great product for mantle piece and console table. Thank you”

Helpful Report

Posted 9 months ago

Hello Ray, Thank you for such a wonderful review! We're so pleased you enjoyed your visit to our Redbrick showroom and that our team, displays, and products made an impression. Delighted you found the perfect rechargeable lights — three, no less! We truly appreciate your support and hope to see you again soon! Best wishes, Ella.

Posted 9 months ago

“Great selection Great service Something to suit every taste Something to suit every location”

Helpful Report

Posted 9 months ago

Hello Jane, Thank you for the great review! We love that you have been able to find something that suits every aspect of your lighting needs! Your support means the world! Best wishes, Ella.

Posted 9 months ago

“Superb quality of Pooky's products, the rechargeable lighting is innovational and convenient, too; no more wires. Their customer service is great! Thoroughly recommended.”

Helpful Report

Posted 9 months ago

Hello Jackie, Thank you so much! We're delighted you’re enjoying the quality and convenience of our rechargeable lighting, and that our customer service stood out. Your recommendation means a lot! Kind regards, Ella.

Posted 9 months ago

“Delighted with our rechargeable lamp. Bought 2 shades to decide which looked better in the room. Delivery was quick and refund was prompt . The lamp base and shade are beautiful quality .”

Helpful Report

Posted 9 months ago

Hello Nyall, Thank you for your 5 star review! We are delighted to hear that you have been pleased with our service, both the product, delivery and refund process. We like to make things simple! Your feedback is truly appreciated. Kind regards, Ella.

Posted 9 months ago

“I have recently installed my second light fitting from Pooky. Both electricians remarked about the quality and style of the lights. The fitments were well packaged and arrived when stated. I cannot fault these products.”

Pooky 5 star review on 18th October 2025

Helpful Report

Posted 9 months ago

Hello Linda, Thank you so much for your lovely review! We love to see our products in our customers homes! We're delighted to hear that you're enjoying your second Pooky light fitting and that even your electricians commented on the quality and style — that means a lot. We take great care in our packaging and delivery, so it's wonderful to know everything arrived as expected. We truly appreciate your continued support! Warm regards, Ella.

Posted 9 months ago

“I am very pleased with my purchase from Pooky. Lovely quality lamp and Morris & Co lampshade. Unexpected details like the dark green woven lamp flex and the velvet binding on the scalloped lampshade all add to its quiet elegance.”

Helpful Report

Posted 9 months ago

Hello Wendy, Thank you for your lovely review and sharing your photo with us. Your new lamp looks perfect in your bedroom! It looks so calm and serene! We're thrilled to hear you noticed all of the little details that make our products special. Thank you for taking the time to leave your feedback, it means a lot to us. Best wishes, Ella.

Posted 9 months ago

“I have been buying lighting in all shapes and forms from pooky for years because of their choice, quality and speedy delivery.”

Helpful Report

Posted 9 months ago

Hello Roger, Thank you for your glowing review! It is great to hear you have been a Pooky customer for some time! It means the world to us that you have chosen to come back time and time again. We really appreciate your support. Best wishes, Ella.

Posted 9 months ago

“Ordered some wall lights. Arrived quickly and well packaged. All good”

Helpful Report

Posted 9 months ago

Hello Harvey, Thank you for your 5 star review! We are so pleased to hear that everything arrived quickly and well packaged. We hope to see you again in the future! Kind regards, Ella.

Posted 9 months ago

“Gorgeous ligh. Good Quality. Delivered quickly and well packaged.”

Helpful Report

Posted 9 months ago

Hello Natalie, Thank you for your great review! We're extremely pleased that you have been delighted with your order. Thank you for choosing Pooky! Warm wishes, Ella.

Posted 9 months ago

“The attention to detail and care that goes into your products and delivery is excellent.”

Helpful Report

Posted 9 months ago

Hello Lisa, Thank you for your thoughtful feedback! We’re so glad to hear that our attention to detail and care came through in both our products and delivery. It truly means a lot to us, and we’re grateful for your support. Best wishes, Ella.

Posted 9 months ago

“Nice straight forward order process and very prompt delivery”

Helpful Report

Posted 9 months ago

Hello Ian, Thank you for the 5 stars! It's great to hear you had a smooth ordering process and that delivery was on time. Thank you for stopping by to provide us with some great feedback. Kind regards, Ella.

Posted 9 months ago

“Pooky lights are fantastic, great quality and lightens up any room. There design is distinctive and stands out and give that little bit extra you look for.”

Helpful Report

Posted 9 months ago

Hello Lynn, Thank you so much for your kind words! We're delighted to hear that you're loving your Pooky lights. It's great to know they're not only brightening up your space but also bringing that distinctive touch you were looking for. We really appreciate your support and hope they continue to shine in your home for years to come! Best regards, Ella.

Posted 9 months ago

“Gorgeous small lampshades, beautiful, thank you!”

Helpful Report

Posted 9 months ago

Hello, Thank you for the 5 star review and the compliment on our lampshades! We really appreciate the support! Best wishes, Ella.

Posted 9 months ago

“Beautiful lampshades - nicely packed and delivered swiftly.”

Helpful Report

Posted 9 months ago

Hello Sharon, Thank you for your lovely review. We're thrilled to hear that you love our lampshades just as much as we do! We are glad that everything arrived well packed and was delivered promptly. Thank you for your support. Warm regards, Ella.

Posted 9 months ago

“Great selection. Delivery worked well. I’d use again”

Helpful Report

Posted 9 months ago

Hello Paul, Thank you for the 5 star review. We are pleased to hear that you enjoyed our product range and that your order arrived on time. Hope to see you again in the future! Kind regards, Ella.

Posted 9 months ago

Pooky is rated 4.9 based on 31,676 reviews