Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,214 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pooky lampshades always look fabulous!”

Helpful Report

Posted 11 months ago

Hi there, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you! Best wishes, Paris

Posted 11 months ago

“Great quality lighting at reasonable prices. The customer service is also impeccable!”

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Posted 11 months ago

Hi Sally, We appreciate you taking the time to leave us an excellent review. It is so lovely to hear from our satisfied customers! Best wishes, Paris

Posted 11 months ago

“Really helpful and polite customer services. Quality lighting.”

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Posted 11 months ago

Hi there, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Em

Posted 11 months ago

“Absolutely fabulous light and definately worth the wait. I love it and with the wicker lampshade it fits perfectly with the newly decorated spare bedroom. Great touch with the remote cover - shows real quality.”

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Posted 11 months ago

Hi Susie, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 11 months ago

“Such a smart and stylish lamp. Arrived fast, beautiful quality and easy to fit. I now just need to order the other 8!”

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Posted 11 months ago

Hi Chris, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 11 months ago

“Great products and customer service. Quick hassle free delivery. Love latest purchase”

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Posted 11 months ago

Hi Catherine, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Em

Posted 11 months ago

“Needed a 2nd table lamp for one of our rooms in our cottage. Having seen Pooky Lighting advertise in my magazine subscription and lighting and lamps used in one of our favourite boutique hotels in Lymington I took my time in choosing a rechargable base and lamp shade to match. I am thrilled. They are so beautiful and so well made. Every aspect of my order from confirmation to delivery and packaging was amazing. The rechargable lamps are very clever and so easy to put together. Its a race to get to the remote control to switch it on. Love Pooky so much I will definately be ordering again.”

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Posted 11 months ago

Hi, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 11 months ago

“Ich hab mir die Messing-Wandlampen mit rotem Seidenschirm gekauft. Die sind echt wunderschön, von der super Qualität und dem traditionellen Design bis zur modernen Beleuchtung. Blitzschnelle Lieferung und mega sorgfältig verpackt. Im Grunde alles top, auch der Kundenservice. Wären da nicht die wahnsinnig hohen Versand- und Zollgebühren, würd ich glaub ich alle meine Lampen gegen Pooky-Lampen tauschen.”

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Posted 11 months ago

Hi, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 11 months ago

“Beautiful lampshades that brighten any room”

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Posted 11 months ago

Hi Sophie, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 11 months ago

“Absolutely amazing service from pooky and the quality of the products is brilliant. This is the 4th time I have order from pooky and I definitely will again. This time we got rechargeable wall lights and they arrived super fast. Husband got them stright up on the wall and they look amazing, stunning quality. And added bonus is this time we got the lovely brass cover for the remote 😀”

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Posted 11 months ago

Hi Sarah, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it. Best wishes, Em

Posted 11 months ago

“I am absolutely thrilled with my rechargeable lamp that I have in my kitchen. It looks as good turned off as it does on as it is in front of a window and the light shines through the amber base. Unique products .”

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Posted 11 months ago

Hi, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Em

Posted 11 months ago

“Lovely products and living in the Channel Islands it’s great to find a company that will deliver to us and automatically take off the VAT when ordering.”

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Posted 11 months ago

Hi, We’re so pleased to hear your kind words – it really means a lot to us! Thanks for taking the time to leave a review, and we’re glad you had a positive experience. Best wishes, Em

Posted 11 months ago

“I've bought 2 green kelpie table lamps. They are perfect in every way!”

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Posted 11 months ago

Hi, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 11 months ago

“Good choice of lamps and shades at reasonable prices. Good website and very quick delivery”

Helpful Report

Posted 11 months ago

Hi Irene, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again. Best wishes, Em

Posted 11 months ago

“Brilliant service - love the lamp stand and shade and definitely do not miss the cord to the plug - Thank you! It's good to have bought two light units to keep the second ready to change and the smart brass remote cover is a great bonus. The lamp + shades outweigh the downside of the light output notbrinh bright enough - it's more subtle than expected.”

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Posted 11 months ago

Hi, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 11 months ago

“I’ve come across Pooky’s ads in print and online. Been tempted by their beautiful lampshades but stupidly seduced by cheaper offerings. This time sense prevailed. I bought a Pooky shade. Beautiful, stylish, unusual, special. It arrived quickly, careful packaged. No regrets. Money well spent.”

Helpful Report

Posted 11 months ago

Hi, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 11 months ago

“We are thrilled with our new Pooky lamp. Just right for the dark landing corner where there are no plugs. The genesis rechargeable are a great idea. We ordered a spare which saves wait times. The separate timer helps too. We can set the light to go off after in bed. It has 3 settings. Welcomed. Thank you for the fast and safe delivery once again. Kind Regards.”

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Posted 1 year ago

Hi Sandra, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support! Best wishes, Em

Posted 11 months ago

“Fantastic company with an amazing selection of shades. The wonderful thing about buying from Pooky is delivery is free and so are returns which means you can order what you think is right and if it’s not quite right for your lamp base, you can return it with no problem or cost. I took a punt on a metal shade (who would have thought it) for a much loved very tall wooden lamp base the original shade which was a square suede shade that was damaged during transit to our house in France. Said lamp base has since had an assortment of different shades, none of which did it justice until Pooky! I am over the moon as it’s a perfect fit! I would never had ordered this metal shade unless I could return it free as I was really not convinced it would be suitable. Thank you Pooky, I will continue to furnish my home with your shades!”

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Posted 1 year ago

Hi Heather, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it. Best wishes, Em

Posted 11 months ago

“Another fabulous quality product. I needed small shades for an old light fitting whilst I look for a statement ceiling light. These gorgeous pleated navy wizard hat shades are perfect. The only downside is it may stall the buying of a new fitting 😉”

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Posted 1 year ago

Hi Sarah, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the shades. Best wishes, Em

Posted 11 months ago

“I bought my first Pooky Trek light a few weeks ago and liked it so much I decided to buy another. They are great for lighting corners or areas where there isn’t a plug nearby. I have one in my kitchen and the other in the hallway. They’ve drawn many compliments from friends and family as they are unusual and attractive giving a lovely dimmable light.”

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Posted 1 year ago

Hi Diana, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product. Best wishes, Em

Posted 11 months ago

Pooky is rated 4.9 based on 31,214 reviews