Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really beautiful quality. Will buy again.”

Helpful Report

Posted 11 months ago

Hi Jenny, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you. Best wishes, Paris

Posted 11 months ago

“Great product, packed and arrived quickly. 2nd lamp I’ve purchased and not disappointed.”

Helpful Report

Posted 11 months ago

Hi Angela, Thanks so much for your feedback! We’re really pleased to have met your expectations, and we’ll continue to do our best to provide top-notch service. Best wishes, Paris

Posted 11 months ago

“Really love my new lampshade which arrived promptly.”

Helpful Report

Posted 11 months ago

Hi Rosalind, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support! Best wishes, Paris

Posted 11 months ago

“Good customer service. Ordering was easy. Item arrived promptly, was well packaged & is of a high quality. Delighted with my purchase.”

Helpful Report

Posted 11 months ago

Hi Maureen, It’s fantastic to hear that you’re happy with your product and the service provided! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Paris

Posted 11 months ago

“I had some questions before my purchase. They were answered very quickly and then when I had a problem with my order that was also sorted out very promptly. I was very impressed with the service given particularly as it was over the Christmas period The quality of the lighting is delightful and I will certainly be back for more.”

Helpful Report

Posted 11 months ago

Hi Catherine, Thanks a bunch for your kind words! We're so pleased you’re happy with everything, and we’ll keep working hard to make sure you always have a great experience! Best wishes, Paris

Posted 11 months ago

“Fantastic price in sale and was delivered very quick”

Helpful Report

Posted 11 months ago

Hi Rachel, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again! Best wishes, Paris

Posted 11 months ago

“We absolutley loved visiting the store in Chelsea and ordering our new chandelier online. It is amazing! Would highly reccomend!”

Helpful Report

Posted 11 months ago

Hi Aran, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes. Paris

Posted 11 months ago

“Love shopping from Pooky! Website is super easy and the quality of the product is beautiful. My go to place for lighting arounf the home!”

Helpful Report

Posted 11 months ago

Hi Katherine, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again. Best wishes, Paris

Posted 11 months ago

“We have ordered from Pooky several times now, and each time the products have been carefully packaged and arrive in good time. The products themselves are beautiful and high quality, making a lovely finishing touch to a room. Very happy with our experience with Pooky!”

Helpful Report

Posted 11 months ago

Hi George, It’s fantastic to hear that you’re happy with your products! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Paris

Posted 11 months ago

“First class service from Pooky - fast delivery, good communication and beautiful item!”

Helpful Report

Posted 11 months ago

Hi Amanda, Thanks so much for your feedback! We’re really pleased to have met your expectations, and we’ll continue to do our best to provide top-notch service! Best wishes, Paris

Posted 11 months ago

“Fast delivery & quality, stylish products.”

Helpful Report

Posted 11 months ago

Hi Zoe, Thank you for sharing your experience with us, it thrilled us to see the five-star review you've given our company! Best wishes, Paris

Posted 11 months ago

“A pleasure todo business with Pooky , from start to finish you know that you can be sure that you are looked after, I ordered a Battery lamp and shade , my second one ) it arrived on time and very well packaged, looks great and very useful . Thank you for your excellent service”

Helpful Report

Posted 11 months ago

Hi John, Thanks for your fantastic review! We're so pleased you were happy with your experience. If there's anything we can do for you in the future, just let us know! Best wishes, Paris

Posted 11 months ago

“My second rechargeable table lamp. Love them. Beautifully made bases. Stunning colour shades. Very practical and bring beauty to my home.”

Helpful Report

Posted 11 months ago

Hi Lucille, Thanks a lot for your review! We’re really pleased you’re satisfied with the product and hope it serves you well for a long time. The product also looks beautiful in the space! Best wishes, Paris

Posted 11 months ago

“Fantastic products and very quick delivery”

Helpful Report

Posted 11 months ago

Hi there, Thanks so much for your review! We’re really pleased to hear you’re enjoying the products – your support means a lot to us! Best wishes, Paris

Posted 11 months ago

“Love love love Pooky rechargeable lights. Friends never fails to complement :) I have my eye on few more lights on their website. :) Thanks”

Helpful Report

Posted 11 months ago

Hi there, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the products! Best wishes, Paris

Posted 11 months ago

“Finally found what I was looking for. Excellent quality at reasonable price.”

Helpful Report

Posted 11 months ago

Hi there, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you. Best wishes, Paris

Posted 11 months ago

“Lovely lights but they do not give enough light. Please make them brighter”

Helpful Report

Posted 11 months ago

Hi Tessa, Thank you for your review. We are sorry to hear you are not satisifed with the amount of light given from our products! If you wanted to drop us a message a hello@pooky.com to confirm which light it is you have, I will be more than happy to pass the feedback over to our product team for review! Besides this, we are glad you think the lights are lovely! It is always wonderful to get feedback from our customers. Best wishes, Paris

Posted 11 months ago

“My rechargeable wall lights arrived safely packed and as fast as I expected. They are just perfect and l love the detail of having a brass cover for the remote controls. Very happy with my purchase”

Pooky 5 star review on 31st December 2024

Helpful Report

Posted 11 months ago

Hi there, Thanks a lot for your review! We’re really pleased you’re satisfied with the product and hope it serves you well for a long time. Best wishes, Paris

Posted 11 months ago

“Exquisitely, beautiful lamps and shades so well made aesthetically pleasing have bought two rechargeable lamps and two large Rita chandeliers look incredible the after sales service is always very efficient as they provide spare spares parts are lost would definitely recommend.”

Helpful Report

Posted 11 months ago

Hi Sam, Your feedback has made our day! We're really chuffed to hear you had such a great experience with us and that you are happy with your products! Thanks for your support. Best wishes, Paris

Posted 11 months ago

“I am absolutely thrilled with my two new Pooky rechargeable lights and shades. They are very elegant and look lovely on my kitchen table and will be so useful for dining outside in the summer.”

Helpful Report

Posted 11 months ago

Hi there, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Paris

Posted 11 months ago

Pooky is rated 4.9 based on 30,959 reviews