Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,237 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful quality products and easy international transaction to the EU.”

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Posted 2 years ago

Hi Anna, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“This is our second order of lampshades, quick delivery, all arrived well packaged and look fantastic, thank you.”

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Posted 2 years ago

Hi there, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Love them all! I'm addicted. So many amazing colours and patterns to choose from. Cheerful service. Great quality.”

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Posted 2 years ago

Hi there, Thank you for leaving such a wonderful review. We are thrilled we could provide you with a high level of service and products. Hope to see you soon. Best wishes, Mara

Posted 2 years ago

“Pooky is a newish kid on the block in the world of lighting but oh boy, it exceed all expectations! From customer service, quality to reasonable prices, you name it, it ticks all the boxes. Always on trend, huge variety of shades, patterns and colours! We will not buy from anywhere else. Why would you?”

Pooky 5 star review on 23rd January 2024

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Posted 2 years ago

Hi Irina, Thank you for all the compliments! We are so glad you have found us and LOVE this arrangement - how cozy! We can't wait to see you again. Best wishes, Mara

Posted 2 years ago

“Perfect as always. Thank you x”

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Posted 2 years ago

Hi Angie, No problem at all - we are happy to see you again and overjoyed with your new purchase. Thank you! Best wishes, Mara

Posted 2 years ago

“Excellent quality and choice of lamps. Love the designs and products always arrive promptly and well packged without damage. Would recommend. Worth the price point.”

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Posted 2 years ago

Hi Alice, We are thrilled you love your new Pooky purchase and hope to see you again soon. Thank you for taking the time to leave such a wonderful review. Best wishes, Mara

Posted 2 years ago

“Delivered within 2 days - beautifully made.”

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- The contrast colour in the inside of the shade is a funky and unique touch! We are pleased that you are pleased Best wishes, Mara

Posted 2 years ago

“Absolutely love my new shades. They arrived perfectly packaged, and I couldn't wait to open! Amazing how a new shade can transform an old lamp base, and lift a room!”

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Posted 2 years ago

Hi Susan, Thank you for taking the time to leave such a wonderful review. So glad to hear your thoughts and love the products as much as we do. Best wishes, Mara

Posted 2 years ago

“I love our lamp, it’s beautiful condition.”

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Posted 2 years ago

Hi Lucy, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We are so glad to have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“As always great quality products and speedy delivery.”

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Posted 2 years ago

Hi David, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“I am absolutely delighted with both my new lampshade and the service I received from Pooky. I ordered the St Clements egg and spoon empire shade and it arrived, well packed, within a couple of days. It is beautiful and exceeded all my expectations.”

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Posted 2 years ago

Hi Kim, Thank you for leaving such an impeccable review, we are blown away by your feedback and so happy you had a wonderful experience and love your new purchases. Best wishes, Mara

Posted 2 years ago

“Beautiful lampshades. Excellent service. I am looking already to purchase another”

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Posted 2 years ago

Hi Karen, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“The hardest part was choosing which colour and design I wanted as the options were so good! Super quick delivery, with clear and helpful instructions. Every piece we have bought has been beautifully designed and always gets compliments from visitors.”

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Posted 2 years ago

Hi Bryony, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience and with your purchases. Best wishes, Mara

Posted 2 years ago

“Such efficient & speedy service. Items beautifully packaged.”

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Posted 2 years ago

Hi Eunice, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Fabulous choice of lamps and shades to suit every room and every requirement. Delivery is super speedy and well packaged. I’m delighted with my choice again.”

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Posted 2 years ago

Hi Jan, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Love my rechargeable lights - well worth the money. Bring a whole new lease of life to a dark dining area. Use them allllllll the time.”

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Posted 2 years ago

Hi Emilie, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Mara

Posted 2 years ago

“Both my lampshade and lamp base look lovely in my yoga room! The lamp had a slight hiccup but arrived on the second attempt. I’m still happy to give it 5 stars as your customer services responded brilliantly. Very grateful. Great quality and very happy customer. Thanks.”

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Posted 2 years ago

Hi Amanda, Thank you for sending through this image - what a stunning pairing. We are overjoyed you love your new Pooky purchase and hope to see you again soon. Best wishes, Mara

Posted 2 years ago

“I have used Pooky extensively during my (slow!) house renovation. The lights and shades have always been great and when there has been an issue they have sorted it out without hesitation. Would definitely recommend.”

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Posted 2 years ago

Hi Clare, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“My lampshades arrived on time, beautiful turquoise colour, a bit darker than on the photos but i love them regardless. The glass is of high quality. There was no option on the page for washers and the company emailed me asking which colour i’d like and just added it to my order. I haven’t hang them yet, house isnt ready.”

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Posted 2 years ago

Hi there, Thank you for leaving such a wonderful review - I am so glad you are happy with the service provided and can't wait for you to install these. Please do get in touch if you have any questions! Best wishes, Mara

Posted 2 years ago

“I love my pooky lights. I've now bought two. They are so stylish and I have never found any other company that I consistently say "oh that's gorgeous".”

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Posted 2 years ago

Hi there, Thank you for sharing your image with us, the lampshade looks perfectly at home in your beautiful room! We are thrilled you are in love with the Stella as much as we are! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,237 reviews