Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,436 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been buying gorgeous Pooky lighting over the last 5 years for multiple family places. The quality is stunning. The styles incredibly chic or classical. Whatever your taste they have the most wonderful lighting. Pooky lights turn a space from average to luxury and utterly chic. I am also addicted to their brilliant rechargeable range. Suddenly you have private club style ambience throughout your home and dining areas. The service is incredible. The customer support team cannot help enough to answer any queries. Everything works! Well done Pooky!”

Helpful Report

Posted 2 years ago

Hi Clare, Thank you for leaving such a wonderful review. We are so glad you keep returning back to us and thrilled we can provide you with a high level of service and products. Please do get in touch if you need any assistance and so happy you part of the Pooky family! Best wishes, Mara

Posted 2 years ago

“Beautiful lamps and shades at a very reasonable price for the quality and style. Love the two I have bought so far.”

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Posted 2 years ago

Hi Dorothy, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Good quality, beautiful lamps and shades.”

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Posted 2 years ago

Hi there, Thank YOU! We are overjoyed you love your new Pooky purchases and can't wait to see you soon. Best wishes, Mara

Posted 2 years ago

“I’ve always loved the look of Pooky light shades, so when I needed a new shade for an old lamp base, it was the first place I looked. The new shade has brightened the room and lifts my spirits whenever I turn on the light!”

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Posted 2 years ago

Hi Jane, Thank you so much for leaving such a fantastic review - we are glad we can help spruce up some old favourites and can't wait to see your collection grow! Best wishes, Mara

Posted 2 years ago

“Looks even nicer than on line photo. Very pleased it wasn't wrapped in long plastic strips like many other lampshades!”

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Posted 2 years ago

Hi Clare, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 2 years ago

“Very satisfied with shades, packaging and delivery. Thank you Pooky”

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Posted 2 years ago

Hi Mary, Thank YOU for choosing us to light up your home - I can imagine these making quite a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Really fab range of lighting choices and helpful team at the ready. Very happy with my new lights x”

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Posted 2 years ago

Hi Kate, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Such a smart looking light, it will be just perfect in my entrance porch/hallway. It's a good size and the fabric cable is lovely. Can't wait for the electrician to install it.”

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Posted 2 years ago

Hi Fay, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Totally thrilled with my new pair of cordless rechargeable table lights - the Amelia antiqued silver base and beauitful green shades look perfect on my kitchen table, creating a lovely cosy glow. Even better in the summer we can use them outside. I am now trying to persuade my mother to buy some too. They arrived beautifully packed within 48 hours. Deilghted all round. KFB”

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Posted 2 years ago

Hi Katherine, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Mara

Posted 2 years ago

“Excellent quality as always. I am reluctant to buy my lights from anywhere else now.”

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Posted 2 years ago

Hi Clare, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Items received are great, only put 4 stars as we ordered two seperate switches for our house and they arrived in different shades of Antique Brass. Other than that we are very happy with everything we have ordered from you guys and definately have our eyes on more!”

Helpful Report

Posted 2 years ago

Hi Sophie, Thank you for sharing your feedback. We appreciate your honesty and are sorry to hear about the issue you experienced. We understand how frustrating it is when things don't go as planned, and we apologize for any inconvenience this may have caused you. We will do our best to resolve the issue for you. Please send us an email at Hello@pooky.com, and we'll work to make things right. We look forward to seeing you again! Best wishes, Mara

Posted 2 years ago

“Beautiful high quality item that arrived next day!”

Pooky 5 star review on 1st February 2024

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Posted 2 years ago

Hi Amy, What a stunning pairing! The 5cm scalloped Straight empire shade in marshmallow linen looks wonderful with the Krysto table lamp. Thank you so much for taking the time to send your image through. Best wishes, Mara

Posted 2 years ago

“Excellent service and speedy delivery. High quality product. Easy to alter and fit.”

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Posted 2 years ago

Hi Stephen, Thank you for taking the time to leave such wonderful feedback - we are thrilled you love your new Pooky purchase and can't wait to see you again soon! Best wishes, Mara

Posted 2 years ago

“After our initial purchase we were so pleased with the choice and quality that we ordered more shades! They have given old lamps a whole new look as well as the new floor lamp we bought. Great fast service and fabulous quality”

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Posted 2 years ago

Hi Bridget, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Great range of products and quick delivery.”

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Posted 2 years ago

Hi Tamsin, We are thrilled you love our products and that we can fit all your lighting needs. Thank you! Best wishes, Mara

Posted 2 years ago

“Excellent service again from Pooky. They provide stylish, high quality lamps and shades.”

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Posted 2 years ago

Hi Linda, Thank you for leaving such a wonderful review. We are so glad you keep returning back to us and thrilled we can provide you with a high level of service and products. Please do get in touch if you need any assistance and so happy you part of the Pooky family! Best wishes, Mara

Posted 2 years ago

“I am over the moon with my lamp shades , so beautiful and such good quality.”

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Posted 2 years ago

Hi Louise Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience and love your new Pooky Purchase. We're happy you're happy! Best wishes, Mara

Posted 2 years ago

“Obsessed with my gorgeous new lampshade from Pooky. Has totally transformed my old lamp base and created such warmth and style in my work from home space. Ready to swap out all my existsing lampshades for new Pooky ones!”

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Posted 2 years ago

Hi Caroline, Thank you so much for leaving such a fantastic review - we are glad we can help spruce up some old favourites and can't wait to see your collection grow! Best wishes, Mara

Posted 2 years ago

“Gorgeous lamp. Looks great in my hall.”

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Posted 2 years ago

Hi Rebecca, Thank you for sharing this with us! I can imagine the Gwyneth table lamp in natural and grey bone looks perfectly at home! Best wishes, Mara

Posted 2 years ago

“Stylish lighting 👍”

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Posted 2 years ago

Hi Laura, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,436 reviews