Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,211 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now had 10 rechargeable lamp/wall bracket units and they are absolutely amazing. Thank you”

Helpful Report

Posted 1 year ago

“Very quick service. Delighted with Wrappling table lamps and orange ikat shades. Beautiful terracotta colour and high quality shades. Elegant and stylish. Would definitely buy from Pooky again!”

Helpful Report

Posted 1 year ago

Hi there, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 11 months ago

“Love my new lampshades, usual excellent quality and great customer service.”

Helpful Report

Posted 1 year ago

Hi Janet, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Em

Posted 11 months ago

“Lovely product, beautifully designed and packed and despatched extremely quickly. Very satisfied.”

Helpful Report

Posted 1 year ago

Hi there, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support. Best wishes, Em

Posted 11 months ago

“5 stars all the way. I ordered 2 light and accessories, they were delivered super packaged and fast shipping. One of the glass shades were slightly mi's shaped and would hang slightly wonky. I rang and was very pleasantly surprised by the easy and fast replacement that arrived 2 days later. The price, quality and service is second to none. Special thanks to Martha who helped sort out the replacement and was so helpful.”

Helpful Report

Posted 1 year ago

Hi Dave, Thanks so much for your feedback! We’re really pleased to have met your expectations, and we’ll continue to do our best to provide top-notch service! Bes wishes, Em

Posted 11 months ago

“Our new rechargeable table lights are fantastic. The different settings mean that they are able to really brighten our kitchen table at night which is situated in quite a dark part of our kitchen. The height is perfect so that they don't block your line of vision. Absolutely love the colour green too which perfectly matches our kitchen colour scheme! Have recently brought several other products from spooky and been equally delighted with them.”

Helpful Report

Posted 1 year ago

Hi Nicola, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 11 months ago

“Fabulous service and advice, got a fantastic picture light and lamp that are beautiful made and look wonderful in out newly decorated hallway.”

Pooky 5 star review on 25th February 2025

Helpful Report

Posted 1 year ago

Hi Jamie, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Em

Posted 11 months ago

“I love my tiny aurora lamp. It’s so nice to not have trailing leads and have a remote! Plus it’s heavy enough for Myrtle (cat) to not knock it over! The green base is lovely and my chosen shade looks really nice. I’m almost hoping for a power cut so I can walk round the house holding it like I’m in Jane Eyre. Thank you!”

Helpful Report

Posted 1 year ago

Hi Sarah, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it. Best wishes, Em

Posted 11 months ago

“Beautiful items and quick delivery. Thx!!!”

Helpful Report

Posted 1 year ago

Hi Katharina, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Em

Posted 11 months ago

“We absolutely love the two orange scoon table lamps in orangeade, the photo on the website is a very accurate - we're taking them to have pride of place on our outside dining table in Marbella - I'll send pics of them to you soon!”

Helpful Report

Posted 1 year ago

Hi Kath, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support. Best wishes, Em

Posted 11 months ago

“Great lamp for the the entry area/hall which has no sockets. The lamp arrived charged so able to use it immediately. The 3 way switch is great & has a lovely warm hue. Delivery was as stated. Thinking of ordering another one!”

Helpful Report

Posted 1 year ago

Hi Louisa, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 11 months ago

“Having followed Poky on line I can across tethe showroom on a fine Saturday Bought 3 lampshades and now about to buy 2 lamps and probably some wall lights Best choice of shades ever I am totally addicted Fab fab fab”

Helpful Report

Posted 1 year ago

Hi Vanessa, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 11 months ago

“I am in love with our new lamp! It is now the centrepiece of our living room. The quality is fantastic, and ordering and delivery were very straightforward. Would definitely order from here again.”

Pooky 5 star review on 24th February 2025

Helpful Report

Posted 1 year ago

Hi Zoe, Your positive feedback is much appreciated! We’re delighted you're enjoying the lamp and are always here if you need anything else. Best wishes, Em

Posted 11 months ago

“Love my new light from spooky, great quality for a good price. Prompt delivery and good communication throughout. Will definitely buy again.”

Helpful Report

Posted 1 year ago

Hi there, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again. Best wishes, Em

Posted 11 months ago

“Excellent lamp and shade with next day delivery. This was our first Pooky lamp - we were so impressed we ordered another one straight away!”

Helpful Report

Posted 1 year ago

Hi Robert, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Kindest regards, Em

Posted 11 months ago

“Quick delivery and great quality lampshade. We’re really pleased with it!”

Helpful Report

Posted 1 year ago

Hi Sarah, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product. Best wishes, Em

Posted 11 months ago

“I had a problem with a faulty light but the issue was resolved quickly and efficently, with a replacement sent out immediately. Very good customer setvice!”

Helpful Report

Posted 1 year ago

Hi there, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again. Best wishes, Em

Posted 11 months ago

“Fantastic product (scoon rechargable wall light) bought to use within my hidden workstation, light lasts all day. Super quick delivery too, thank you Pooky.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it! Best wishes, Em

Posted 11 months ago

“A wonderful company, gorgeous lamps, great service and a very easy and helpful website. Can't fault them! Thank you!”

Helpful Report

Posted 1 year ago

Hi there, Thanks for your fantastic review! We're so pleased you were happy with your experience. If there's anything we can do for you in the future, just let us know! Best wishes, Em

Posted 11 months ago

“Lovely products.”

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Posted 1 year ago

Hi Beverly, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Best wishes, Em

Posted 11 months ago

Pooky is rated 4.9 based on 31,211 reviews