Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,465 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5918

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful light switches, everyone comments on them ! Fast delivery , especially considering it was a Black Friday deal”

Helpful Report

Posted 2 years ago

Laura, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Excellent service Beautiful shade Would have loved picture of inside of shade to see type of fitting used.”

Helpful Report

Posted 2 years ago

Hi Shelley, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I have purchased two lamps from Pooky as Christmas presents for my daughters. The website was very easy to use and it helped enormously that I was able to view the various shades on the lamps which certainly helped with my choices. The lamps arrived, carefully and securely packaged within a few days of ordering. I unwrapped them just to check that l was happy with my purchase. Both lamps are of high quality, beautifully colourful and will certainly add a pop of colour to any room in which they are placed.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great quality lampshade that’s really well made. Delivered on time too.”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I am delighted with the service so far.”

Helpful Report

Posted 2 years ago

Hi Jennifer, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I am so pleased with the wonderful quality of the lampshades, they're absolutely amazing”

Helpful Report

Posted 2 years ago

Hi Joy, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Lovely shade perfect shape super warm colours very happy indeed. The parcel arrived promptly.”

Helpful Report

Posted 2 years ago

Hi Charlotte, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Great lampshades, speedy delivery and well packaged. It’s a shame the returns cost £6 a box because you’re unable to buy a couple to choose your favourite.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving your feedback - I am so sorry for the disappointment regarding this, it's due to these items being on sale on our website. If you do have any further questions about this, please email us at Hello@Pooky.com. Kind regards, Mara

Posted 2 years ago

“Lovely products - good design and colour. And affordable”

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Posted 2 years ago

Hi Jane, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Reliable, well designed and efficient are the three words that best describe the Pooky revolution in our home. They’re also a great size because unlike most other rechargeable lighting our Pooky lamps look just like our other table lights. We love them and hope you will too!!!”

Pooky 5 star review on 1st December 2023

Helpful Report

Posted 2 years ago

Hi Patrick, Lovely combination of shade and base, we're very pleased to hear that you're happy. Thank you for letting us know, it's much appreciated. Best wishes, Mara

Posted 2 years ago

“Pooky has a fabulous selection of classicly funky lights, lamps and shades at really reasonable prices. Just love the gathered fabric ones - seriously vfm x”

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Posted 2 years ago

Hi Sarah, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Love our new light! Arrived really quickly”

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Posted 2 years ago

Hi Jazmine, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Excellent company. 2-3 orders from them now and they only get better and better. You won’t be disappointed with their products”

Helpful Report

Posted 2 years ago

Hi Nikhil, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Outstanding customer service. I ordered one chandelier too many in a large order and they organised a hassle free return. Great price and great lights!!”

Helpful Report

Posted 2 years ago

Hi Caroline, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I am italian, and have already bought a lot of Pooky’s wonderful lights: they have an English twist I love so much in my italian homes! It is a real shame about Brexit, because taxes and shipping cost a lot! Best service, anyway”

Helpful Report

Posted 2 years ago

Hi Elsa, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“I bought two utopia white marble rechargeable lamps for my son and his wife for Christmas. They are wonderful. Classic but modern and perfect for a large dining table, for shelves, bedside tables and particularly for the garden! I’m almost jealous, want them for myself!!”

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Posted 2 years ago

Hi Ann, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Winnie table lamp arrived quickly and was packaged well. A heavy substantial piece which is a real statement and focal point.”

Helpful Report

Posted 2 years ago

Hi Anne, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Wonderful lights, fast delivery and they look great in our daughters playroom!”

Helpful Report

Posted 2 years ago

Hi Hannah, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email us with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Easy to order. Prompt delivery and very well packaged. Love my pendant lamps”

Helpful Report

Posted 2 years ago

Hi Karen, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Kind regards, Mara

Posted 2 years ago

“Beautiful quality brass light switches which perfectly suit our character home. Good communication and delivery. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,465 reviews