Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,293 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Natalie M

Anonymous

Rosemary L

5873

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the design of these lamps and how you can mix and match them to fit your home. Wonderful brand and would highly recommend it.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“The silk, okay shade was exactly as described and it was delivered quickly in very protective packaging”

Pooky 5 star review on 27th November 2023

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“We have several lights and shades from Pooky now they re my go to place for lighting in our home, excellent quality value for money and service”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Really lovely lamps and quick delivery”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“My cupola pendents were exactly as I hoped they would be. Good value and well packaged 😊”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Gorgeous Pumpkin lights! These will look amazing in our kitchen. The fittings look expensive too. Super quick delivery as well.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely little lamp. Just right for dull winter days. Move it any where it looks great. Fantastic quality.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I was keen to try the Pooky brand as I have admired the products for a while. I was not disappointed.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love Pooky & I wouldn't go anywhere else to purchase lights for my hous!! From ordering to delivery Pooky are spot on. 👌”

Helpful Report

Posted 2 years ago

Hi Loretta, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“I ordered on Sunday and it arrived on Tuesday and was exactly what I wanted. I am very happy”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautiful new Chukka rechargable lamp. The quality of the lampshade and of base is excellent. Pooky is my go to for lighting every time. Very pleased with purchase as always.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Fantastic service, quick delivery, very high quality products, looking forward to changing all lights to Pooky!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I'm very pleased with my Hernan lamp. It fits perfectly anywhere in the house and has good lighting options, including for reading.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely designs, good customer service when resolving a courier issue. Unfortunately the quality of the functional parts is poor- the plastic connector was simply broken in one because it was so flimsy. Luckily we had one we could replace it with, but we shouldn’t have had to. Please use better quality components because I love your lights.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best Wishes, Emmy

Posted 2 years ago

“Very pleased with all the Pooky purchases we’ve made for our home. Very good quality, beautiful design and great customer service. Would highly recommend to others.”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you're pleased with your Pooky products and the service provided - we're pleased that you're pleased! With best wishes, Emily

Posted 2 years ago

“Well packaged and delivery time good.”

Helpful Report

Posted 2 years ago

Your comments are much appreciated, it's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“I am very pleased with my recent purchase - it is even nicer than it is shown in pictures on the website. It arrived promptly and carefully packaged.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase! I'm sure it's made a lovely addition to your home. Best wishes, Emily

Posted 2 years ago

“We were looking for the perfect lights for our lounge / dining room and Pooky 'came up trumps'. The lights are completely different in style but somehow work together in our home. 1909 coming together with a bit of mid-century. The lights came well packed and protected, on time and exactly what we wanted. Very happy with the products, service and overall 'good vibe' and would buy again.”

Helpful Report

Posted 2 years ago

Thank you so much for letting us know that you are happy with your Pooky Lighting. We are so pleased that you were happy with the service provided and are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Emily

Posted 2 years ago

“I bought a beautiful Ikat lampshade from Pooky and I am very pleased. The lampshade is of good quality, and arrived well packaged, and in a timely manner with appropriate information for tracking and delivery. Thanks, and I'll shop here again.”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you're pleased with your Pooky lampshade - we're pleased that you're pleased! With best wishes, Emily

Posted 2 years ago

Pooky is rated 4.9 based on 31,293 reviews