Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,293 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Natalie M

Anonymous

Rosemary L

5873

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful. Well made and unique designs! I’ll certainly be buying some more”

Pooky 5 star review on 27th November 2023

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky lamp and shade. We hope to see you shopping with us again soon! Best wishes, Emily

Posted 2 years ago

“After much searching, we came across Pooky and ordered our chandelier. It arrived promptly, well packaged and even had additional glass droplets incase of breakage. It is absolutely stunning and we could not be happier with our purchase.”

Pooky 5 star review on 26th November 2023

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave this fabulous review, I am so pleased that you found us and that you love your new Pooky Lighting! We hope to see you shopping with us again soon! Best wishes, Emily

Posted 2 years ago

“Great products and great service - what's not to like”

Helpful Report

Posted 2 years ago

Your comments are much appreciated, it's a great encouragement to everybody at Pooky when we hear from happy customers, sp thank you! Best wishes, Emily

Posted 2 years ago

“Very stylish and beautiful products with swift delivery”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with the service provided and with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Emily

Posted 2 years ago

“The lamps & shades arrived well packaged. The lamps & shades are bedside tables. The white paint finish with the off white & green shade look lovely. Purchased the light bulbs at the same time.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Emily

Posted 2 years ago

“Excellent and efficient service”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“The stunning and inspirational light shades created by Pooky were the main subject for compliments and I am sure contributory factor in the successful sale of our previous home. Our new house is adorned with Pooky shades old and new together with their attractive spotlights and outdoor lights to enhance our new garden. Pooky has given us a very positive experience !”

Helpful Report

Posted 2 years ago

Thank you so much for this fabulous review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Emily

Posted 2 years ago

“Delivered promptly. Lovely lampshade”

Helpful Report

Posted 2 years ago

Your comments are much appreciated, it's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“Excellent from start to finish. Good website too”

Helpful Report

Posted 2 years ago

Your comments are much appreciated, it's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“Excellent website - could try out shade with bases. Very fast delivery and I am really happy with the product.”

Helpful Report

Posted 2 years ago

Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easily as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Emily

Posted 2 years ago

“What a great company! I ordered a lampshade which Pooky promptly sent to DPD for delivery. I live in the wilds of Dartmoor, and DPD failed to arrive. However, Beth, in customer service went above and beyond, with regular communications, and within 24 hours my beautiful shade arrived, in time for my house to look beautiful for the day I hosted a 'girls' lunch party. A stunningly beautiful shade and extraordinary customer service. Thank you, Pooky!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky lampshade. I am so sorry to hear that you had trouble with delivery, but am so pleased that Beth was able to get this sorted for you promptly. Please let us know if we can help with anything else in the future. Best wishes, Emily

Posted 2 years ago

“Really nice lights for a good price and good quality. Nice that there are so many choices of fabric!”

Pooky 5 star review on 24th November 2023

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with our selection of products and with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Emily

Posted 2 years ago

“My green ceramic lamp bases arrived very promptly and in perfect condition. The colour and quality were exactly as depicted online and I’m delighted with the service.”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky products. We are very grateful to you for taking the time to leave your feedback it is much appreciated. It's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“Great service and lovely products”

Helpful Report

Posted 2 years ago

Your comments are much appreciated, it's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“Very easy to order. Very quick delivery. I was thrilled with my order.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with your Pooky products and with the service provided. It's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“Beautiful lamp base and shade! Looks perfect in my landing!”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Emily

Posted 2 years ago

“Really helpful and efficient. Delighted with our lighting.”

Helpful Report

Posted 2 years ago

Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“As usual a lovely choice and a fast reliable service. The items purchased are always well wrapped for a safe delivery. We are kept well informed throughout the whole process. Well done Pooky.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

“I have been very impressed with the service received from Pooky from start to finish. From placing my order to notification of delivery and kept informed throughout. My lampshade arrived in a strong sturdy box and was very well packed to ensure my shade was delivered in perfect condition. I would not hesitate to purchase from Pooky again.”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you're pleased with your Pooky products and the service provided- we're pleased that you're pleased! With best wishes, Emily

Posted 2 years ago

“Really pleased with my lamp shade, Pooky offers unique, incredible products in colours you can’t find anywhere else and great quality. Their customer service is second to none!”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with our selection of products and we are so pleased that you were pleased with the customer service provided. It's a great encouragement to everybody at Pooky when we hear from happy customers, so thank you! Best wishes, Emily

Posted 2 years ago

Pooky is rated 4.9 based on 31,293 reviews