Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,425 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely lighting options! Sometimes have to guess if works with your own fixtures and fittings but I don’t buy from anywhere else only Pooky. Absolutely stunning”

Helpful Report

Posted 2 years ago

Hi Emily, Thank you so much for your wonderful 5-star rating of Pooky! Your kind words motivate us greatly and we are thrilled that you love our lighting options. We apologise for any inconvenience you may have experienced when guessing if the fixtures work with your own fittings, but we're glad to hear that it hasn't deterred you from choosing Pooky as your go-to lighting supplier. Your support truly means the world to us! Once again, thank you for your heartfelt review. We look forward to continuing to serve you with our absolutely stunning lighting options in the future. Best wishes, Mara

Posted 2 years ago

“Beautiful lamp, very pleased!”

Helpful Report

Posted 2 years ago

Hi Lucie, Thank you so much for leaving such a remarkable review! We are delighted to hear that you find our lamp beautiful and that you are very pleased with it. Your kind words truly mean a lot to us. We are incredibly grateful for your loyalty as a customer and for continuously choosing Pooky to brighten up your space. It's customers like you who inspire us to keep delivering exceptional products and services. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We look forward to continuing to serve you and providing you with many more excellent products in the future! Best wishes, Mara

Posted 2 years ago

“Thank you for my lovely lights, always such good quality👍👍”

Helpful Report

Posted 2 years ago

Hi Chrissy, We appreciate your kind words and are overjoyed to hear that you love our lovely lights. It warms our hearts to know that you find them of such great quality. Thank you for your continuous support and for taking the time to share your positive experience with us. We truly value customers like you who recognize our commitment to providing exceptional products. If there's anything else we can assist you with, please don't hesitate to let us know! Best wishes, Mara

Posted 2 years ago

“I LOVE my little rechargeable lamp and it’s probably my favourite purchase of the year so far. It’s beautiful, has three settings, and looks great wherever you put it (and it can literally go anywhere!) - what more could you ask for?”

Helpful Report

Posted 2 years ago

Hi Manisha, We are delighted to hear that you are loving the Ernest rechargeable table lamp. It warms our hearts to know that it has become your favorite purchase of the year. We couldn't agree more with your sentiments about its beauty and versatility. With three settings and the ability to fit in any spot, it truly is a gem. We appreciate your support and are grateful for your kind words. Thank you and may your Pooky continue to bring light and joy to your surroundings! Best wishes, Mara

Posted 2 years ago

“I love my Pooky rechargable lamp (bought last year). The one I bought recently was as a gift for my daughter-in-law. She is just as thrilled with her lamp. They are so useful for moving around and using outside in the better weather. The service is excellent and the lamps arrived two days after purchase.”

Helpful Report

Posted 2 years ago

Hi Avril, We truly appreciate your kind words and are thrilled to hear that you and your daughter-in-law are both loving your Pooky rechargeable lamps. It's fantastic to know that you find them so useful for moving around and using outside in the nice weather. We agree, they make for perfect companions during outdoor activities! We are delighted to hear that you found our service to be excellent and that your lamps arrived promptly, just two days after purchase. We always strive to provide a seamless shopping experience, and your satisfaction means the world to us. Thank you for being a loyal customer, Avril. We look forward to serving you in the future and making sure you continue to enjoy the benefits of Pooky lamps. Best wishes, Mara

Posted 2 years ago

“Always great quality , everybody comments on our lovely lights. We've used pooky lights throughout our renovation project.”

Helpful Report

Posted 2 years ago

Hi Hannah, Your feedback means a lot to us, and we are thrilled to hear that you are satisfied with the quality of our lights. It's wonderful to know that everybody comments on the lovely ambiance they create. We're also delighted that Pooky lights have been a part of your renovation project. As a loyal customer, your continued trust and support mean the world to us. We are grateful to have you as part of the Pooky family! If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help. Thank you for your glowing review and for being such a valued customer. Best wishes, Mara

Posted 2 years ago

“Amazing and gorgeous lampshades!”

Helpful Report

Posted 2 years ago

Hi Camille, Thank you so much for your wonderful 5-star rating of Pooky! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase. We couldn't agree more with your sentiment of "Amazing and gorgeous lampshades!" Our team at Pooky takes great pride in crafting unique and stunning lampshades that add a touch of beauty to any space. We're delighted that you love them as much as we do! Once again, thank you for your kind words and for choosing Pooky for your lighting needs. We hope to serve you again in the future. Best wishes, Mara

Posted 2 years ago

“Love my wall lamps. Well made. Well designed.”

Helpful Report

Posted 2 years ago

Thank you for sharing your image with us, the lampshades and wall fittings look perfectly at home in your beautiful room! Best wishes, Poppy

Posted 2 years ago

“Excellent service and delivery. So very pleased with my new lamp even better than expected.”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Poppy

Posted 2 years ago

“I’m in love in my new lights 🤎 . Just what I needed. Easy to put up & install . Arrived well packaged and very prompted. Highly recommend.”

Helpful Report

Posted 2 years ago

Thank you so much for sharing such a lovely image with us, Sylwia. The Swan neck and Flora shade look like they have made a great addition to your home. Best wishes, Poppy

Posted 2 years ago

“Helpful when a lampshade was cracked. Sent a replacement without quibble straight away.”

Helpful Report

Posted 2 years ago

I'm so glad we were able to resolve the issues you had with your order, We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Poppy

Posted 2 years ago

“I did pay a little more for my beautiful lampshade however the quality, detail, design and colour far exceeds my expectations. Thank you. Also, excellent service. Not long to wait for item.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 2 years ago

“Really good lanterns for the outside of our house.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best wishes, Poppy

Posted 2 years ago

“A five-star product. We initially purchased something cheaper and inferior, and returned when they were unsurprisingly poor, then we discovered Pooky. Not only did the picture lights fit our style and needs but they're worth every penny. Next time, I'll come straight to them.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase! Best wishes, Poppy

Posted 2 years ago

“Beautiful little lampshade in muted colours for a calm atmosphere in the bedroom”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“Really quick and efficient delivery . I originally ordered a 40 cm shade but it didn’t look quite right on the floor lamp so I sent it back in the original packaging ( easy to do ) and bought a 45 cm shade which now looks perfect 👌”

Helpful Report

Posted 2 years ago

Lovely choice of lamp and shade! We are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated! Best wishes, Poppy

Posted 2 years ago

“We loved our wall lights so much that we are about to order 3 more! Great quality product”

Helpful Report

Posted 2 years ago

Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Poppy

Posted 2 years ago

“Two more great lampshades for a client. Both look beautiful and give the client's lamp bases a new lease of life.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 2 years ago

“Good quality lampshades and unusual, plus the service was very good”

Helpful Report

Posted 2 years ago

Shelia, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Poppy

Posted 2 years ago

“Great Wall light - easy to install no need to wire in. Looks brilliant in our old cottage. Arrived well packed & on time.”

Helpful Report

Posted 2 years ago

Thank you so much for sharing such a lovely image with us Emma. The Mason looks like it has made a great addition to your home! Best wishes, Poppy

Posted 2 years ago

Pooky is rated 4.9 based on 31,425 reviews