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Pooky Reviews

4.9 Rating 31,717 Reviews
98 %
of reviewers recommend Pooky
4.9
Based on 31,717 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Excellent company to deal with. Will be buying lots more. Very happy
Read Pooky Reviews
Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 25th August 2026
Bayrta N
Pooky 5 star review on 24th August 2026
Beverly H
Pooky 5 star review on 24th August 2026
Anonymous
Pooky 5 star review on 21st August 2026
Sarah C
Pooky 5 star review on 20th August 2026
Lynne N
Pooky 5 star review on 20th August 2026
Avril R
Pooky 5 star review on 20th August 2026
Avril R
5966
Anonymous
Anonymous  // 01/01/2019
The website is easy to use, with useful information about sizes and styles. My order was processed smoothly and came quickly. I am delighted with my new lampshade: as described, great quality and I love the colour!
Pooky 5 star review on 14th August 2024
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Dear Pooky, Just love your product, consistently high quality and always reliable. Thank you
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
I purchased 2 lamp shades green striped ones they are very good quality and I love them. In fact I need to order some more 👍🏻. I also live the rechargeable ones too. I need some of these in my life 🤗.
Helpful Report
Posted 2 years ago
Thank you for letting us know that you are happy with your Pooky purchase, and we can't wait to see which rechargeable lamp you choose! Best Wishes, Emmy
Posted 2 years ago
Beautiful products , love my floor lamp ....alot,delivery quick also , thank you.
Helpful Report
Posted 2 years ago
Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Kind regards, Emmy
Posted 2 years ago
Just as expected!!!!!!!!!! Ordered & received, two super Shades........ Absolutely Fabulous 💡💡💡💡💡💡..........
Helpful Report
Posted 2 years ago
Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy
Posted 2 years ago
Pleased to find the Pooky website. Lots of choice. Very helpful with measurements etc. Ordering, communication, delivery, all excellent.
Helpful Report
Posted 2 years ago
We are delighted to hear you were happy with the website and the service provided. It is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy
Posted 2 years ago
I am very happy with the lampshade, it is beautifully made and just as described. Delivery was on time - perfect experience.
Helpful Report
Posted 2 years ago
Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy
Posted 2 years ago
My go-to for lighting. In particular, lovely, original lamp shades that always inspire me
Helpful Report
Posted 2 years ago
Jenny, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy
Posted 2 years ago
Absolutely love all my Pooky lighting. Fun designs and great shades
Helpful Report
Posted 2 years ago
Rivinia, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy
Posted 2 years ago
Simply great
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Gorgeous lamps thank you
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Lovely lamps and shares.
Helpful Report
Posted 2 years ago
Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy
Posted 2 years ago
Quick delivery , delighted with purchases .
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
We ordered a lovely lamp and glass shade. During delivery the glass cúpula shattered and point was incredibly apologetic and swift to send us a replacement one. They made notes to ensure delivery was more secure, and it was here within 2 days. Great customer service and the lamp is stunning!
Helpful Report
Posted 2 years ago
We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy
Posted 2 years ago
Judge for yourselves
Pooky 5 star review on 10th August 2024
Helpful Report
Posted 2 years ago
Lovely choice of wall light! Thank you for letting us know that you are happy with your purchase, it is much appreciated. Best Wishes, Emmy
Posted 2 years ago
Pooky is my go to for lighting. Not only the fact they are beautiful but I feel they are reliable and greay customer service/communication.
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy
Posted 2 years ago
Excellent!
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
This was my first time ordering from Pooky and the quality was of a high standard and I'm extremely pleased with my cordless wall light. I will be ordering again.
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time!] Best Wishes, Emmy
Posted 2 years ago
Absolutely delighted with our Pooky items. Some of the lampshades we had ordered in the wrong size and were easy to return. The website is really good, the staff very helpful and it made buying a thoroughly exciting and pleasant experience. Thank you.
Helpful Report
Posted 2 years ago
Fiona, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy
Posted 2 years ago
I love the choice of products at Pooky, great materials and a huge range of designs. The quality is amazing. Ever had a bad product from Pooky!
Pooky 5 star review on 7th August 2024
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Pooky is rated 4.9 based on 31,717 reviews