Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery came on time. It is a solid product which I believe would last. However, I am slightly disappointed with the craftmanship. As you can see from the image I'm attaching, there are a couple of small pores on the surfaces, the square blocks that form the base do not quite line up, and you can see visually that some edges are not straight.”

Helpful Report

Posted 4 months ago

Hi Yi, Thank you for taking the time to share your thoughts. I’m glad to hear that the delivery was timely and that you believe the product is solid. However, I’m truly sorry to learn that the craftsmanship didn't meet your expectations. We strive for quality, and your feedback regarding the small pores and alignment is invaluable as it helps us improve. We appreciate your insights and will certainly look into these aspects to enhance our quality control. If there's anything further we can do for you or any more feedback you'd like to provide, please feel free to reach out. Warm regards, Em

Posted 3 months ago

“Beautiful lamps and shades”

Helpful Report

Posted 4 months ago

Hi Suzanne, Thank you so much for your lovely review! We're thrilled to hear that you find our lamps and shades beautiful. Your appreciation for our design truly brightens our day! Warm regards, Em

Posted 3 months ago

“Beautiful product, quick delivery. Love the rechargeable bulb!”

Helpful Report

Posted 4 months ago

Hi Helen, Thank you so much for your wonderful review! We're delighted to hear that you're loving your beautiful product and that the delivery was quick. The rechargeable bulb is truly a great feature, and we're glad it caught your attention! Your satisfaction means a lot to us. Warm wishes, Em

Posted 3 months ago

“Pooky, where very friendly, supportive with regard to my order (as an item had a crack) only on one item , this was my first order, i was buying items from pooky as it looked good quality and lovely ,it is a luxury for my home ,”

Helpful Report

Posted 4 months ago

Hi Christina, Thank you so much for your kind words! We're delighted to hear that you found our team friendly and supportive regarding your order. It's wonderful to know you appreciate the quality and beauty of our items as you make your home a luxurious haven. Your satisfaction truly means the world to us! Warm regards, Em

Posted 3 months ago

“Really pleased with our Pooky table lamps love the remote control nice touch. They have a warm glow In our bedroom.”

Helpful Report

Posted 4 months ago

Hi Liz, Thank you so much for your lovely review! We’re thrilled to hear that you're enjoying your Pooky table lamps and the warm glow they bring to your bedroom. The remote control is indeed a nice touch for added convenience. Your satisfaction means the world to us! Warm regards, Em

Posted 3 months ago

“I ordered new wall lights for my lounge - they arrived in perfect condition, really well boxed up. Easy to fit and they look amazing - better than I thought they would - I love them. Now I’ just need the matching table lamps !”

Helpful Report

Posted 4 months ago

Hi Gill, Thank you so much for the fantastic review! We’re thrilled to hear that your new wall lights arrived in perfect condition and exceeded your expectations. It’s always wonderful to know our products enhance your home beautifully. We can’t wait for you to find those matching table lamps! Warm wishes, Em

Posted 3 months ago

“Wonderful speedy service. Beautiful, wonderful product offer. Would not go anywhere else. Thank you Pooky”

Helpful Report

Posted 4 months ago

Hi Hilary, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our speedy service and found our products beautiful. It's fantastic to know that you consider us your go-to for home decor. Your support means a lot to us! Warm wishes, Em

Posted 3 months ago

“Great array of lighting. We are so pleased with our two table lamps, they complete our look in the garden room. Style, choices, quality excellent. Fast delivery and communication very good.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your amazing review! We’re delighted to hear that our table lamps have completed the look of your garden room. It’s wonderful to know you appreciate our style, choices, and quality, as well as the fast delivery and communication. Your satisfaction is our priority! Warm regards, Em

Posted 3 months ago

“Extremely pleased with my recent purchase of a slim picture light, looks sleek and modern and good quality, delivered quickly and well packaged. Would recommend Pooky.”

Helpful Report

Posted 4 months ago

Hi Tanya, Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying your picture light and found it sleek and modern. Your feedback on our quick delivery and packaging is greatly appreciated! Warm regards, Em

Posted 3 months ago

“Beautiful lampshade. Ease of ordering. Prompt delivery. Ordered Thursday arrived Saturday.Overall outstanding.”

Helpful Report

Posted 4 months ago

Hi Diane, Thank you for your fantastic review! We're so pleased that you found the lampshade beautiful and appreciated the ease of ordering and prompt delivery. Your support truly brightens our day! Warm regards, Em

Posted 3 months ago

“Bryony, who helped me, was fantastic. Your service is a role model to every company out there!”

Helpful Report

Posted 4 months ago

Hi Claire, Thank you so much for your wonderful review! We're thrilled to hear that Bryony made such a positive impact during your experience. We always strive to set a high standard for service, and your kind words mean the world to us. Warm regards, Em

Posted 3 months ago

“Beautiful lamp and I am very pleased with quality and style”

Helpful Report

Posted 4 months ago

Hi Rosemary, Thank you for your lovely review! We’re delighted to hear that you’re pleased with the quality and style of your lamp. It means so much to us that you’re enjoying it! Warm regards, Em

Posted 3 months ago

“great service from the team at Batley and prompt delivery service Beautiful products”

Helpful Report

Posted 4 months ago

Hi Tracy, Thank you for your amazing feedback! We're so delighted to hear that you experienced great service from our Batley team and enjoyed prompt delivery. It's wonderful to know you're loving our beautiful products! Your support really means a lot to us. Warm wishes, Em

Posted 3 months ago

“Excellent service, prompt delivery and super quality lampshade. Thanx.”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you for your amazing review! We’re so pleased to hear that you found our service excellent and experienced prompt delivery. It’s wonderful to know you’re happy with your lampshade quality too. Your support means everything to us! Warm wishes, Em

Posted 3 months ago

“I love my amber Isabella lamp, it feels pleasingly chunky and such a lovely tactile thing. Charging it up was easy enough and now, it looks beautiful all around the dining room. I also like turning it on and off with the remote, zapping it as if with a light sabre!!”

Helpful Report

Posted 4 months ago

Hi Diana, Thank you for your wonderful review! We're so thrilled to hear that you love your amber Isabella lamp and that it's bringing such charm to your dining room. It sounds like you’re having a blast with the remote too—what a fun way to light up your space! Warm wishes, Em

Posted 3 months ago

“Great quality and design. Fast delivery.”

Helpful Report

Posted 4 months ago

Hi Kate, Thank you for your fantastic review! We're so glad to hear that you're pleased with the quality and design, and that delivery was fast for you. Your satisfaction truly means the world to us. Warm wishes, Em

Posted 3 months ago

“I couldn’t be more delighted with our new lamp. I wasn’t expecting the brass remote cover which is such a lovely touch and adds to the aesthetic. Even the packaging is stylish.”

Helpful Report

Posted 4 months ago

Hi Jane, Thank you so much for your delightful review! We’re thrilled that you're enjoying your new lamp and that the brass remote cover was a lovely surprise for you. Warm wishes, Em

Posted 4 months ago

“i love my Pooky lampshade and picture lights. Elegant design and excellent service with delivery within a few days of my online order.”

Helpful Report

Posted 4 months ago

Hi Joanna, Thank you so much for your wonderful review! We're delighted to hear that you love your Pooky lampshade and picture lights. It’s fantastic to know that you appreciate the elegant design and our service. Your satisfaction is our top priority, and we’re thrilled that your items arrived quickly. Warm wishes, Em

Posted 4 months ago

“Gorgeous lamp and shade! Just love the colour and great quality. Looks great on hall landing & soft lighting. Will definitely be buying more!”

Helpful Report

Posted 4 months ago

Hi Jodie, Thank you so much for your lovely review! We're thrilled to hear that you adore the colour and quality of your lamp and shade. It’s wonderful to know it adds that perfect touch to your hall landing with its soft lighting. We can't wait to welcome you back for more! Warm wishes, Em

Posted 4 months ago

“Couldnt be happier with the lights - so well made. Surprised at the level of detail, even for the remote that comes with them. Wouldnt hesitate to purchase more lighting if/when I need it. Thank you Pooky”

Helpful Report

Posted 4 months ago

Hi Dianne, Thank you for your amazing review! We’re so glad to hear that you're happy with the quality and detail of the lights, especially the remote. It's great to know that you're considering more lighting in the future. Your support means so much to us! Warm wishes, Em

Posted 4 months ago

Pooky is rated 4.9 based on 30,959 reviews