Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,417 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Anonymous

Lynne P

Tor C

5905

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the brass detailed lamps with silk drum shades so much i placed an order for another two. Lovely quality and have a nice weight to them.”

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Posted 1 year ago

“Great quality and superb color match”

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Posted 1 year ago

“Pooky are absolutely brilliant. I have been a trade customer of theirs for many years now, and they are a dream to deal with. Good quality products at reasonable prices and best of all, amazing customer service and easy returns. I’d give them 10 stars if it was possible!”

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Posted 1 year ago

“The Monique lamp is lovely, very stylish and looks great in my room. It was also very well packaged. My only complaint is that the flex would have looked better in gold as the dark green is rather dominant and obvious. I would have liked to buy a shade as well but feel that they are very expensive and found an alternative elsewhere.”

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Posted 1 year ago

“Good website with wide range of sizes and shapes. Quick delivery. Very pleased with my purchases.”

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Posted 1 year ago

“Lovely lamps and shades. Excellent delivery time.”

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Posted 1 year ago

“Beautiful stylish products. Prompt delivery. Well packaged.”

Pooky 5 star review on 22nd January 2025

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Posted 1 year ago

“I was really pleased with my lamp. The whole concept of a rechargeable lamp is great. The lamp can be placed anywhere around house.”

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Posted 1 year ago

“Great quality and customer service. We've bought a number of lights from Pooky and they've always arrived in mint condition.”

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Posted 1 year ago

“Beautiful little lampshades, packed securely and delivered promptly.”

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Posted 1 year ago

“Just stunning. I had comments on day one. Very well made, well packaged and arrived on time. I also love the brass holder that the remote sits in. I went for a black shade which is modern and classy. I love the fact you can just pick it up and move it. Will order another.”

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Posted 1 year ago

“Beautiful lamp and shade. So handy and lovely on the table indoors or outside. Customer service excellent as delivery went missing but problem swiftly resolved.”

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Posted 1 year ago

Hi there, Thanks a bunch for your kind words! We're so pleased you’re happy with everything and the missing delivery was solved for accordingly! We’ll keep working hard to make sure you always have a great experience. Best wishes, Paris

Posted 1 year ago

“After being able to talk to a pooky advisor who was able to find a lamp shade in the red that matched my paint. I am more than pleased with the lampshade recommended.”

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Posted 1 year ago

Hi there, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 1 year ago

“Now have 2 Twinky lights - one table light and one wall light. They are both brilliant! The table light provides a lovely warm light in the winter in an otherwise entrance hall with an overhead and unpleasant light. The wall light is super and is positioned just outside our bedroom door, throwing light on the stairs which has stopped us falling down the stairs (we are both well over 70!) early on a winter morning when we go downstairs to make a first coffee. Best of all - no electrician needed and no holes in the wall or unsightly cables! Two good purchases.”

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Posted 1 year ago

“Delighted as ever with our latest purchase. We now have 4 cordless re-chargeagble lights. The latest is a picture light which is a great addition to our home.”

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Posted 1 year ago

“The Pooky rechargeable lamps are wonderful. I have one Amelia and two Phileas. They are easy to charge and the battery lasts for weeks, used for two or three hours in the evening. They look modern and smart although based on traditional designs. Recently I bought a rechargeable lamp from another company… it looked lovely but the battery was drained after one evening and had to be recharged for the next evening. Not a patch on Pooky … I bought my second Phileas to replace it.”

Pooky 5 star review on 20th January 2025

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Posted 1 year ago

“Excellent service. I bought the artemis circular chandelier. Beautiful statement piece. I love it!”

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Posted 1 year ago

“Fantastic designs, good value for classy well made products, nice company to deal with, delivery always on time and perfect. Why shop anywhere else for lights, POOKY cover every aspect. They've nailed it.”

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Posted 1 year ago

“We are absolutely delighted with the Pooky rechargeable battery wall lights they look amazing”

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Posted 1 year ago

“I have a Pooky Whinny lamp and Dahlia lampshade, and I really like them both. Great, stylish design and adds definite interest to the rooms they are in. I’ve had great service from Pooky for both purchases, in store at Red Brick, and online, and delivery is speedy and straightforward. Looking forward to my next purchase!”

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Posted 1 year ago

Pooky is rated 4.9 based on 31,417 reviews