Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,277 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5875

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic company to deal with ! I have recently renovated a house and have bought lots of lights from Pooky. Ceiling lights in sitting rooms and hallways, rechargeable lamps and table lamps with beautiful period shades. Orders arrive within days, perfectly packaged and the quality of everything is very good.Don’t look anywhere else for lights.”

Pooky 5 star review on 22nd December 2023

Helpful Report

Posted 2 years ago

Hi Hilary, Thank you so much for sharing such lovely images with us! Our products look like they have made a great addition to your home - we are thrilled to keep being able to provide you with our products! Best wishes, Chloe

Posted 2 years ago

“Service and delivery both excellent! My better half loves her new shades!”

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Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Very good - quick delivery and great product. Would recommend to a friend definitely!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Chloe

Posted 2 years ago

“Great product - beautiful on our porch. Works well as intended and dimmable function is great. Always happy with Pooky products.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback! We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Chloe

Posted 2 years ago

“Absolutely love my lamp shades and the despatch and delivery were super quick despite being Christmas. Communication excellent too.”

Helpful Report

Posted 2 years ago

Hi Pauline, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Love my lamp!”

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Posted 2 years ago

Hi Bea, Thank you for letting us know you're happy with your new purchase I am sure it has made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

“First rate experience as always. Easy website, speedy and safe delivery and the very best rechargeable lamps with beautiful shades. Great Company.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience - we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Lovely item and fantastic price”

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Posted 2 years ago

Hi Rosie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Love my new shade! Fast delivery and great service”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Items arrived damaged and missing a light bulb but staff swiftly remedied so very happy!”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to leave your feedback - we are so glad you are happy with the service you received and that we were able to resolve this efficiently for you! We look forward to your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“Loved our four new wall lights. High quality and quick delivery! Need to buy some lampshades now!!”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“Another superb light from Pooky. Great quality. Prompt delivery. Purchase! You won’t regret it!!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback Pam! It is great to hear from our happy customers so thank you for making the time! Best wishes, Chloe

Posted 2 years ago

“Excellent products and service”

Helpful Report

Posted 2 years ago

Hi Catherine, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Marvellous company, easy to understand ordering process, great website. Swift delivery and goods well wrapped and protected. I shall be coming back and highly recommend pooky Thankyou”

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Posted 2 years ago

Ken, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Chloe

Posted 2 years ago

“Gorgeous light shades and prompt delivery - will definitely order from them again.”

Helpful Report

Posted 2 years ago

Hi Hannah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Elegant timeless classic lighting to suit all interiors and decor tastes! At a price that is value for money! These lights will stand the test of time and still look wonderful in years to come!”

Helpful Report

Posted 2 years ago

Hi Magda, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Beautiful products and excellent service”

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Posted 2 years ago

Hi Charlene, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Finished off my front room to perfection”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I have bought 9 items from Pooky in the last two year and I have been delighted with all of them, design, function etc have all been excellent. Where Pooky really shone (ha!) was when one of my lights developed a fault, and they replaced it rapidly and without fuss. Highly recommended!”

Helpful Report

Posted 2 years ago

Hi Penelope, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“It’s very nice and simple. Just the way I like it.”

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Posted 2 years ago

Hi Nigel, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,277 reviews