Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,277 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5875

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service as always and love the new cardboard box packaging!”

Helpful Report

Posted 2 years ago

Hi Sally, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Poppy

Posted 2 years ago

“Excellent customer service, speedy delivery and high quality lamps and shades.”

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Posted 2 years ago

Hi Kristie, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Poppy

Posted 2 years ago

“Came quickly in time for Christmas!”

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Posted 2 years ago

Hi Poppy, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience! Best wishes, Poppy

Posted 2 years ago

“Most of the lamps in my home are slowly becoming Pooky, and each with their own character and flare.”

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Posted 2 years ago

Thank you so much for your review and we are so pleased you keep coming back to us! We are so grateful for that and thrilled to keep being able to provide you with our products!! Best wishes, Poppy

Posted 2 years ago

“Stunning lampshade. Really impressed by the quality of the material and the finish”

Helpful Report

Posted 2 years ago

Hi Denise, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Very stylish wall lights”

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Posted 2 years ago

Hi Lowra, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely shades!”

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Posted 2 years ago

Hi Amy, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great shades look perfect and easy service”

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Posted 2 years ago

Hi Henry, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Lovely lamp and lampshade”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Really unique lighting options. Love the classic design with contemporary twists. Also really appreciate the option to mix and match shades and bases. We’ve bought four or five light fittings and lamps from Pooky in the last year and they draw so many compliments. Real statement pieces!”

Pooky 5 star review on 25th December 2023

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Love my new light, it completes my room”

Helpful Report

Posted 2 years ago

Hi Eileen, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Excellent product! Love these lamps this is my third purchase from Pooky. My 2nd recharable lamp for a Christmas gift 🎁 Quick delivery too. Thanks”

Helpful Report

Posted 2 years ago

Pauline, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Lovely small lampshade and very good quality!”

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Posted 2 years ago

Frances, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Super happy with service and the products! Ordered some reading lights will definitely be ordering more!”

Helpful Report

Posted 2 years ago

Hi Priya, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Lovely light fittings, but customers from Ireland should note additional customs taxes before delivery, which added 25% to the price.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Pooky impresses with top-notch lighting solutions that seamlessly blend quality and design excellence. From stylish lampshades to unique fixtures, each piece reflects a commitment to craftsmanship. Pooky has become my go-to for sophisticated lighting that effortlessly elevates any space.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent lamps, good delivery times”

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Posted 2 years ago

Hi Lucy, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Delighted with my new lights”

Pooky 5 star review on 24th December 2023

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Bought three lampshades over the last few months and think the choice of fabrics, quality and range of sizes is brilliant. There really is nowhere else to go for such a great selection.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I love all Pooky lights - they are well made, timeless design and finish off the room perfectly. My go-to supplier for many of my projects.”

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Posted 2 years ago

Charlie, thank you so much for getting in touch with your feedback! We are so glad that you have enjoyed your Pooky experience and that we can continue to provide you with our products! Best wishes, Chloe

Posted 2 years ago

Pooky is rated 4.9 based on 31,277 reviews