Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,732 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,732 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 6th September 2026

Xin Z

Sarah C

Lynne N

Avril R

5967

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely lampshades, great design and really good quality”

Helpful Report

Posted 2 years ago

Hi there Anna, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Service very good as usual”

Helpful Report

Posted 2 years ago

Hi there Denise, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautifully made lampshade, at a very reasonable price, just the elevated update that was needed for a pretty lamp.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great service and product”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Stunning! Pooky has such a great choice of high quality, well made lampshades with something for every room and every style.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes Emmy

Posted 2 years ago

“Super quick delivery just one day from order. Great quality and look beautiful in my home”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Purchased 3x pumpkin glass shades, super easy to order, very speedy delivery, great packaging. Shades are all handmade so there are slight imperfections but I love that. Great product, great service!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I love the lamp we ordered, the light bulb is very cosy, and we had fast delivery. The only thing I do not like about the lamp is the on / off switch. It’s not a convenient one being so close to the bulb and underneath the shade.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Very fast efficient service. I love my lights - they have added a special effect to my new kitchen and work beautifully to illuminate my work area”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Very good service from Pooky as always.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Love my purchases, and customer service when I had a small issue was exceptional.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“I am so pleased with my light shades, the fabric is lovely beautifully finished. Everything I have purchased from Pooky has been great.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautiful light, well made and it arrived very quickly.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Quality baloo mirror - never disappointed with Pooky products or service Regular customer as such a great company to deal with”

Pooky 5 star review on 19th January 2024

Helpful Report

Posted 2 years ago

Such a lovely choice of shade, and we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“Great customer service and high quality, design-led products with fast delivery”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Recently purchased a beautiful 45cm shade, perfect and made from lovely quality material. Very happy.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I ordered two gorgeous table lamps, they arrived very promptly and were well packaged. I had a problem as there were a couple of defects in the ceraminc bases and Customer Service were excellent in sorting out replacements and no quibble returns. Would definitely recommend because despite things not going to plan I actually felt like a person was interested at the other end and things were sorted very quickly.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 2 years ago

“Excellent service, fantastic lampshade”

Helpful Report

Posted 2 years ago

Hi there Sally, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great products and really responsive customers service.”

Helpful Report

Posted 2 years ago

Hi Emily, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Gorgeous wall lights! really enhanced my new kitchen thanks so much :)”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,732 reviews